Manufacturing Process Technician

Amgen SA; Juncos (PR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

Annual bonus

Stock-based incentives

Job summary

Amgen in Puerto Rico is seeking a Manufacturing Process Technician to support safe and efficient packaging processes and maintain product quality across automated and manual lines. This role emphasizes collaboration, adherence to safety standards, and real-time data entry.

The ideal candidate has an Associate's degree or equivalent, plus GMP experience. You will operate packaging equipment, document results in SAP/EBR, and participate in safety programs and deviations investigations, while

Qualifications

• Associate's degree or equivalent with relevant manufacturing experience.
• Experience in GMP manufacturing or another regulated environment.
• Proficiency with electronic batch records and SAP systems.

Responsibilities

• Clean, operate, set up, and troubleshoot packaging equipment to ensure safety and quality.
• Document packaging results using electronic batch records or paper documents.
• Maintain accurate records and assist with deviations investigations.
• Follow cGMPs, SOPs, and safety protocols during all activities.
• Communicate effectively with team during shifts and handoffs.
• Support safety programs and continuous improvement initiatives.

Skills

Attention to detail

Problem solving

Independent worker

Team player

Bilingual English/Spanish

Education

Associate's degree

High school/GED + 1 year experience

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

MANUFACTURING PROCESS TECHNICIAN (Multiple Positions)

What you will do

Let’s do this. Let’s change the world. In this vital role you will support safe and efficient packaging processes (automated and manual), ensuring high-quality production through collaboration, precision, and adherence to Safety Standards and Good Manufacturing Practices.

Specific responsibilities include but are not limited to:

• Clean, operate, set up, challenge and troubleshoot packaging equipment, ensuring safety, quality, compliance and efficiency.
• Perform manual and automatic packaging and operational activities. Document results accurately using electronic systems (i.e. Electronic Batch Record) and/or paper-based documents.
• Identify and resolve basic equipment performance issues; elevate deviations as needed.
• May act as a safety representative, participating actively on safety programs (See Cards, SIGHT 360 and daily ergonomics exercises).
• Maintain accurate records through systems such as SAP and EBR; ensure timely and consistent data entry.
• Follow cGMPs, SOPs, and safety protocols during all manufacturing activities.
• Maintain a clean, organized workspace to support efficient operations and product integrity.
• Participate in deviation investigations and assist with data collection and basic troubleshooting.
• Communicate effectively with team members during shift handoffs, huddles, and daily operations.
• Seek guidance from peers and leadership to build technical knowledge and adapt to changing priorities.
• Immediately elevate all unexpected events, atypical conditions, safety risks, or non-routine situations.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Manufacturing Process Technician professional we seek is an individual contributor with these qualifications.

Basic Qualifications:

Associate's degree

Or

High school/GED + 1 year of Manufacturing work or military experience

Preferred Qualifications:

• Experience in GMP manufacturing or another regulated environment.
• Familiarity with automatic, semi-automatic and manual packaging equipment and processes activities.
• Perform components and product reconciliations. Calculate exposure to light and room temperature.
• Committed to executing line cleaning and clearance activities with a strong focus on error prevention.
• Proficiency in computer systems and electronic batch records.
• Strong attention to detail, organizational skills, and ability to work independently.
• Team player with problem-solving skills, capable of troubleshooting issues and implementing corrective actions collaboratively.
• Quality-driven, diligent, and proactive with a positive attitude.
• Flexible to work non-standard shifts, including weekends and holidays, as needed.
• Basic in both Spanish and English (written and verbal).

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.