Manufacturing Order Associate

Blue Nile; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Company  %

Medical, Dental, Vision and Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Parental Leave

Life Insurance

Job summary

Blue Nile is seeking a Manufacturing Order Associate to support the Order Fulfillment and Manufacturing Inventory teams in New York. You will process customer orders from receipt to completion and assist with picking components as needed to meet business needs.

The role emphasizes timely order fulfillment, product accuracy, and excellent customer satisfaction. You will collaborate with QA, Shipping, Customer Service, and Production to ensure smooth order flow and operational efficiency.

Qualifications

• Experience handling customer orders and accurate data entry.
• Strong attention to detail and accuracy in documentation.
• Excellent communication and collaboration with multiple departments.
• Reliable, proactive, and solution-oriented mindset.
• Ability to work with urgency to meet deadlines.

Responsibilities

• Review, verify, and process customer orders for accuracy.
• Process orders in internal systems.
• Ensure proper documentation, labeling, and order details before fulfillment.
• Identify and resolve discrepancies or missing information.
• Collaborate with customer service, production, QA, and shipping teams.
• Escalate issues or delays to management when necessary.

Skills

Data entry

Attention to detail

Communication

Teamwork

Sense of urgency

Reliability

Tools

Microsoft Word

Microsoft Excel

Job description

Blue Nile is seeking a Manufacturing Order Associate to join the Manufacturing Operations team. The associate will flex support accordingly across our Order Fulfillment and Manufacturing Inventory teams. Within the Order Fulfillment team, the associate will help process customer orders from receipt through completion. As needed to meet business demands, the associate would also assist the Manufacturing Inventory team with picking components for customer orders.

This role plays a critical part in ensuring timely order fulfilment, product accuracy, and overall customer satisfaction. The associate will work closely with multiple departments - including QA, Shipping, Customer Service, and Production to support smooth order flow and operational efficiency.

Responsibilities

• Review, verify, and process customer orders for accuracy and completeness.
• Process orders in internal systems
• Ensure correct documentation, labeling, and order details before fulfillment.
• Identify and resolve discrepancies or missing information.
• Collaborate with customer service, production, QA, and shipping teams.
• Escalate issues or delays to management when necessary
• Provide updates on order status when requested
• Follow standard operating procedures consistently
• Prioritize urgent/express orders appropriately
• Work efficiently while maintaining accuracy
• Strong attention to detail
• Works with a sense of urgency
• Excellent communicator and Team player
• Data entry experience
• Warehousing experience or office admin experience preferred
• Reliable, dependable, and solution-oriented mindset
• Comfort with Microsoft Word, Excel, and general computer fluency
• Excellent at following directions

At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:

• Paid Time Off
• Medical, Dental, Vision and Prescription Insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Account | Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Parental Leave
• Life Insurance.

Hourly base pay: $17.00-$18.50 Final pay rate shall be determined and is based on experience and qualifications.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information:

Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law #LI-WK1