Manufacturing Coordinator I

Protolabs; Brooklyn Park (MN); On-site; USD 33,021 - 42,705; Full time

Benefits offered by this job

Health Insurance

401k with company match

Employee Stock Purchase Program

Paid caregiver leave

3 weeks of PTO

Job summary

Protolabs in Brooklyn Park, MN is hiring a Manufacturing Coordinator I to be the primary liaison for the production team to ensure on-time delivery. The ideal candidate will manage manufacturing queues, support customer service, and resolve build and quality issues through collaboration across various departments.

This role offers a competitive salary ranging from $23.97 to $31.00 an hour alongside excellent benefits such as health insurance, PTO, and a 401k plan with company match.

Qualifications

• Solid understanding of Order Management.
• Experience with Customer Service across departments.
• Experience in Inventory control and ERP systems.
• Familiarity with production processes and equipment.
• Ability to analyze data and make informed decisions.
• Attention to detail and ability to multitask.

Responsibilities

• Manage daily manufacturing queues and prioritize orders.
• Support on-time delivery by identifying material constraints.
• Collaborate with cross-functional teams to resolve issues.
• Provide support for strategic customers and high-priority orders.
• Monitor labor, equipment, and demand for recommendations.

Skills

Order Management

Customer Service

Inventory control

Production processes understanding

Information technology skills

Data analysis

Problem-solving

Attention to detail

Multitasking

Influence

Tools

ERP system (Microsoft AX)

Job description

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who are smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a Manufacturing Coordinator I!

The Manufacturing Coordinator I helps the production team achieve on time delivery by being the primary liaison between Customer Success, Production, Purchasing and Shipping.

Shift: M‑Fri 1‑9pm

What you will do

• Manage daily manufacturing queues and prioritize orders, including large‑quantity, expedited, and remake jobs.
• Support on‑time delivery by identifying material constraints and coordinating BOM or scheduling adjustments.
• Collaborate cross‑functionally with Production, Maintenance, Toolpathing, Tech Ops, and CQEs to resolve order, build, and quality issues.
• Provide special support for strategic customers and high‑priority orders.
• Partner with Customer Service to address late orders, ship holds, due‑date changes, and customer inquiries.
• Monitor labor, equipment, and demand to recommend capacity and machine allocation adjustments.
• Help manage inventory‑related issues, including supply shortages, discrepancies, vendor returns, and production supplies.
• Participate in continuous improvement efforts while serving as a resource for systems/process support, including AX and software issue escalation.

What it takes

• Solid understanding of Order Management
• Customer Service skills and experience working across different departments
• Experience with Inventory control and using an ERP system (ideally Microsoft AX)
• Solid understanding of production processes and equipment
• Strong information technology skills and knowledge and ability to learn new systems
• Ability to analyze data and make informed decisions or recommendations
• Ability to work across functions to coordinate activity and solve problems
• Attention to detail
• Able to deal with ambiguity and function well in a rapidly changing environment
• Ability to handle multiple tasks simultaneously
• Ability to use influence to achieve positive results
• Experience in a manufacturing environment

What is in it for you

• We offer a competitive salary
• In addition, we offer amazing benefits including but not limited to:
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short‑Term and Long‑Term Disability
• Paid caregiver leave
• You will receive 3 weeks of PTO + Holiday Pay + Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a 15% discounted rate
• Matching grants through Protolabs foundation
• And More!

$23.97 – $31 an hour

Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications.

Proto Labs maintains ITAR‑compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F‑1, H‑1, H‑2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 70 pounds.

Work Environment

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.