Manufacturing Engineer

Supermicro; San Jose (CA); On-site; USD 73,500 - 100,000; Full time

Benefits offered by this job

Bonus program

Equity awards

Comprehensive benefits

Job summary

Supermicro is seeking a Customer Service Coordinator to work in our San Jose office, coordinating with production, engineering and sales to fulfill customer requests. The role requires following work instructions to meet tight schedules and to ensure accurate, timely responses.

The ideal candidate will have 1–2 years in electronics, strong English communication, and a technical mindset. In-office attendance is required during standard hours with team meetings and training sessions.

Qualifications

• Bachelor’s degree or higher in Electrical Engineering or related technical discipline.
• 1–2 years of practical working experience within electronics.
• Proficient in using oscilloscopes and multimeters for hardware failure analysis.
• Ability to read/schematics and understand fundamental electronic design principles.
• Solid understanding of PCBA manufacturing processes and basic soldering.
• Excellent written and verbal English communication.

Responsibilities

• Assist in capacity and resource planning for production lines within schedule and budget.
• Analyze workforce utilization, space and tooling requirements for efficiency.
• Collaborate with cross-functional teams to plan production capabilities and schedules.
• Apply lean manufacturing tools to improve flow of material and information.
• Estimate production times, staffing needs, and related costs for management decisions.
• Evaluate proposed designs for manufacturability and implementation.

Skills

Communication

Team collaboration

English proficiency

Problem solving

Attention to detail

Education

Bachelor’s degree in Electrical Engineering or related field

Tools

Oscilloscopes

Multimeters

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Req ID: 29651

Job Summary

Supermicro was built to help the technology define what's possible, and every day millions of people use our products to achieve high performance and efficiency in our server technology. Our key for Supermicro Computer, Inc. to success in technology is designing a company around people committed to work with passion and being a part of our "Super Story". The Customer Service Coordinator that can work closely with all related departments to meet priority on customer's requests on a daily basis is who we are looking for. This position needs to follow work instructions in order to carry out the assignments correctly to meet tight schedules. If you have a passion for customer service and are looking for a great opportunity, Supermicro wants you to join our team!

Essential Duties And Responsibilities

• Assists in capacity and resource planning for the production lines, designs manufacturing processes within schedule and budget to improve efficiency.
• Analyzes and plans workforce utilization, space and tooling requirements, and designs the layout of equipment and workspace for maximum efficiency.
• Work with cross-functional teams to recommend manufacturing capabilities, production schedules, and other considerations to facilitate production processes.
• Effectively utilize lean manufacturing tools for continuously improve the flow of material and information in the factory, including factory layouts and visual management.
• Estimates production times, staffing requirements, and related costs to provide information for management decisions.
• Implement and evaluate proposed designs and processes for manufacturability.

Qualifications

• Bachelor’s degree or higher in Electrical Engineering, Electronics Engineering, or a related technical discipline preferred
• 1–2 years of practical working experience within the electronics industry.
• Proficient in using laboratory diagnostic tools, specifically oscilloscopes and multimeters, to perform comprehensive hardware failure analysis.
• Strong ability to read and interpret schematic diagrams, alongside a solid understanding of fundamental electronic design principles.
• Solid understanding of computer and server architectures, combined with the ability to use Linux command-line tools for system-level and board-level failure detection/analysis.
• Practical knowledge of the PCBA manufacturing process, including hands-on capability to perform basic component-level soldering
• Excellent written and verbal English communication skills for documenting technical reports and collaborating with team members.

Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

Salary Range

$73,500 - $100,000

In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.