Mansfield Produce - Perishables Rep - Part time

H-E-B; Mansfield (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H-E-B in Mansfield, TX is seeking a Perishable Representative to keep the department stocked and well-maintained while delivering exceptional customer service.

You will prepare, package, and merchandise fresh products daily, rotate stock, and maintain food safety standards in a fast-paced retail environment. This role requires physical stamina, ability to lift up to 90 lbs, and willingness to work flexible hours.

Qualifications

• Customer service experience in retail setting.
• Ability to read instructions and product labels.
• Knowledge of food safety/sanitation standards.
• Ability to lift and move items up to 50–90 lbs as needed.

Responsibilities

• Provide superior customer service and assist customers with selections.
• Prepare, package, and merchandise fresh product daily.
• Maintain department stock and sanitation standards.
• Rotate stock, label products, and assist in product rotation.

Skills

Customer service

Communication skills

Computer systems knowledge

Reading & writing

Planning & organizing

Education

HS Diploma or GED (or equivalent)

Tools

Telxon

ACR

Label machine

Job description

Responsibilities

Job Summary

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Customer Service

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections

Food Service

• Prepares, packages, and merchandises fresh product
• Slices, packages, labels, and rotates products
• Scans in items on Telxon for production
• Assists in technical areas as needed

Sales

• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Makes regular announcements related to freshly-produced items, and to increase sales

Food Safety / Sanitation

• Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with H-E-B food safety and sanitation standards
• Complies with departmental SOPs and store operating procedures
• Additional Department-Specific Responsibilities:
  • Aguas:
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral:
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal record when appropriate
  • Market:
    • Cuts, trims, and prepares meat for service meat counter and self-service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce:
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on sales floor
    • Maintains signing program
  • Seafood:
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

Qualifications & Key Requirements

• 18+

Knowledge/Skills/Abilities

Work Experience

• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Education

• HS Diploma or GED (or equivalent)

Licenses/Certifications

• Completion of Company Orientation and Safety Training

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment
• Work with Customers, staying attentive to their needs
• Perform the following, based on your Department
  • Market:
    • Constantly* reach at waist
    • Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
    • Frequently be exposed to wet, cold conditions
    • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
    • Occasionally be exposed to hot conditions, ambient temperatures, loud noise
    • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs**
  • Seafood:
    • Constantly* reach at waist
    • Frequently stand, walk, pivot, push / pull with arms, grasp
    • Frequently be exposed to wet, cold conditions
    • Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
    • Occasionally be exposed to hot conditions, ambient temperatures, loud noise
    • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**
  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 5/1/2014