Managing Director, Tech Partner for Operations Fraud and Disputes

Testing Site - JPMC; Wilmington (DE); Presencial; USD 250.000 - 300.000; Jornada completa

Descripción de la vacante

JPMorganChase is seeking a Managing Director, Tech Partner for Operations Fraud and Disputes to lead multiple technology initiatives across locations. You will influence strategy, guide executive stakeholders, and mentor senior technologists in a high-impact, innovative culture.

As a seasoned technologist and people leader, you will drive complex programs spanning fraud and disputes operations, ensuring alignment with enterprise goals and delivering scalable, secure technology platforms.

Formación

• Full SDLC + AI experience required.
• Experience managing complex technology functions across locations.
• Expertise in CS/CE/Math or related technical field.

Responsabilidades

• Leads multiple technical functions of software engineers driving complex programs.
• Partners with enterprise technology leaders to set strategic direction.
• Influences change at high levels and motivates teams toward innovation.
• Manages executive stakeholders across lines of business and secures resources.
• Champions diversity, inclusion, and a respectful culture.

Conocimientos

Full SDLC + AI

Cloud native experience

Leadership & people management

Technology strategy

Cross-location coordination

Educación

CS / CE / Math degree or related field

Descripción del empleo

Managing Director, Tech Partner for Operations Fraud and Disputes

and 2 more

Job Information

• Job Identification 210731598
• Job Category Software Engineering
• Business Unit Consumer & Community Banking
• Posting Date 04/02/2026, 03:52 PM
• Locations 880 Powder Mill Rd, Wilmington, DE, 19803, US 1111 Polaris Pkwy, Columbus, OH, 43240, US 8181 Communication Pkwy, D2, Plano, TX, 75024, US 201 N Walnut St, Wilmington, DE, 19801, US
• Job Schedule Full time
• Job Shift Day

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Job Description

MD - Tech Partner for Operations Fraud and Disputes

If you are looking for an opportunity to lead and shape the future of technology at one of the world’s most influential companies, JPMorganChase is the place for you.

As a Managing Director of Software Engineering at JPMorganChase within the Fraud and Disputes Organization, you are a seasoned technologist and senior people leader at the firm. Manage multiple technology-driven initiatives and teams, lead and influence the organization through your deep domain knowledge and technical mastery, and provide expert guidance to the firm’s leaders and thoughtful direction to your teams.

Job responsibilities

• Leads multiple technical functions of software engineers that drives the most visible, complex, and critical programs whose impact spans departments, teams, and systems within the firm’s portfolio of strategic technological priorities
• Partners with fellow enterprise technology leaders to set strategic direction for functions, products, programs, and services
• Influences and impacts change at the highest levels within the firm and motivates and inspires others in service of creating a culture of innovation, collaboration, and respect that inspires, motivates, and empowers the firm’s technologists
• Manages executive stakeholders across lines of business, removes team barriers, and secures resources to help teams succeed
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect

Required qualifications, skills, and capabilities

• Full SDLC + AI
• Expert knowledge of multiple technical disciplines and technology strategies including emerging trends, research, and other technological advances
• Experience managing complex technology functions across multiple locations
• Experience influencing technology strategy and motivating teams across functions to achieve strategic goals
• Ability to inspire and motivate technologists and build a culture of innovation
• Extensive practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, skills, and capabilities

• Recognized thought leader and innovator with demonstrated industry experience
• Experience working at code level

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.