Managing Director, Sales Performance & Development

Insperity Services, L.P.; Kingwood (WV); On-site; USD 110,000 - 170,000; Full time

Job summary

Insperity leads the strategy, design, development, and execution of sales talent development and enablement programs across all product lines. This role requires deep cross-functional collaboration with service, Pricing & Review, and Competitive Intelligence to empower sales teams with the right information to meet performance targets.

The position drives training, certification, new-hire and product-launch initiatives, while leveraging AI-enabled tools to personalize learning and accelerate

Qualifications

• Bachelor’s Degree or 10+ years of related experience in sales/revenue enablement.
• 10+ years designing, developing and implementing companywide sales enablement programs.
• 5 years of corporate leadership/talent development experience preferred.
• ATD or related certification required; adult learning and facilitation skills.
• Deep understanding of B2B sales cycles and sales process value.

Responsibilities

• Leads the talent strategy, sales leadership development, and training programs to build skills across all sales teams.
• Oversees design, development, and delivery of sales training and certification programs.
• Develops comprehensive training strategies aligned to sales processes and market trends.
• Leads adoption of AI-enabled tools to personalize learning and improve efficiency.
• Assesses capabilities and learning needs to implement development solutions that boost performance.
• Builds partnerships across Sales, HR, Learning & Development, and Sales Operations.
• Sets standards for training effectiveness, measures ROI, and reports results.
• Facilitates learning sessions, workshops, and sales kickoff events to align teams with goals.
• Shapes messaging and content for sales collateral with Marketing and Service teams.
• Provides coaching and develops direct reports to nurture a high-performing culture.

Skills

Sales enablement

Leadership development

Coaching

Cross-functional collaboration

Instructional design

Education

Bachelor’s degree

ATD certification

Tools

CRM

LMS

AI-enabled training tools

Content management platforms

Job description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.SUMMARYThis position leads the strategy, design, development, and execution of sales talent development and enablement programs that strengthen capability, improve productivity, and build readiness across all sales teams in the organization, encompassing all products and solutions sold by Insperity. Deep knowledge and cross-functional collaboration with all parts of service and product are required in order to effectively lead and train the sales staff to execute on sales performance expectations. The role supports both sellers and sales leaders through targeted training and development initiatives that enhance individual performance, leadership effectiveness, and long-term sales success through people capabilities, skill building, coaching and leadership development.RESPONSIBILITIESLeads the talent strategy, sales leadership development, and training programs needed to build the skills and capabilities that drive sales performance across all sales teams in the organization, spanning every product and solution sold by Insperity.Demonstrates deep functional knowledge and cross-functional collaboration with all areas of service, Pricing & Review, Competitive Intelligence and others across the organization in order to effectively lead and train the sales staff with an appropriate level of information to execute on sales performance expectations for each product.Oversees the design, development, and delivery of sales training and certification programs, including Sales Administrator and operations training, Insperity Sales Leadership Development (ISLD), the Certified Business Performance Advisor (CBPA) program, new hire training, new product launches, competencies, and marketing and selling initiatives.Develops and continuously improves comprehensive training strategies for all sales roles, aligning content to defined sales processes, evolving business needs, and external market trends.Leads the adoption of innovative training methods and AI-enabled tools to improve content development, personalize learning experiences, and increase the efficiency and effectiveness of sales enablement initiatives.Assesses organizational capabilities, skill gaps, and learning needs to recommend and implement development solutions that improve sales performance.Builds strong partnerships with stakeholders across Sales, HR, Learning and Development, Sales Operations, and other GTM teams to align enablement initiatives with business goals, accelerate ramp to productivity, and support corporate sales processes.Establishes standards and measures for training effectiveness, monitors program impact on sales goals and metrics, and owns the Sales Training and Development budget, ROI measurement, and executive reporting on investments and results.Facilitates learning sessions, workshops, and sales kickoff events to educate teams on products, sales techniques, and market trends, while aligning leaders and team members around sales goals and objectives.Shapes messaging and content for sales collateral by partnering with the Marketing and Service organizations, co-creating materials and understanding what resonates with buyers through the sellers’ approach, ensuring alignment between the field sales execution and go-to-market messaging.Provides coaching and constructive feedback to team members and participants and develops direct reports to build a high-performing team culture.Supervises others: YesQUALIFICATIONSBachelor’s Degree or ten or more years of related experience is required.Ten or more years of experience in designing, developing and implementing companywide sales and/or revenue enablement programs aimed at enhancing the capabilities of the sellers or sales leadership, with a proven development track record.Five years of corporate leadership/talent development experience is preferred.ATD (Association Talent Development) or other associated training and talent development certification required; specific to adult learning and facilitation skills.Deep understanding of B2B sales cycles, sales functions, common sales methodologies, and the value of the sales process within a selling organization.Strong knowledge of adult learning principles, instructional design, facilitation techniques, blended and e-learning approaches, and other performance development frameworks.Excellent written, verbal, and interpersonal communication skills, with the ability to adapt messaging to different audiences, listen for insight, and communicate clearly and persuasively across all levels of the organization.Demonstrated ability to collaborate effectively across functions, business units, and regions, and to build strong working relationships with diverse stakeholders.Strong leadership, coaching, and mentoring skills, with the ability to lead teams, provide direction, and develop others.Knowledge of sales enablement technologies, including CRM, LMS, content management platforms, AI and automation tools, and communication and project management applications.Strong business acumen, presentation skills, and openness to testing new ideas and innovative training approaches.Experience designing and implementing innovative sales training and learning strategies in large organizations, including facilitation of group instruction and coordination of large-scale or national events.Travels: Yes, up to 30% of timeAt Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.