Managing Director, Insurance

West Monroe (Campus); Chicago (IL); On-site; USD 280,000 - 308,000; Full time

Job summary

West Monroe Partners is seeking an Insurance Managing Director in the United States, with Chicago as a preferred base. This role leads the Insurance practice, driving the financial plan, developing new business, and guiding multi-disciplinary teams.

The ideal candidate has 12+ years in Insurance-focused consulting, a strong network in the local market, and a proven track record of delivering complex technology and business transformations across property & casualty ecosystems.

Qualifications

• Minimum 12+ years of hands-on experience leading business and technology strategy projects in Insurance.
• Experience with complex systems integration and technology transformation in P&C insurance.
• Strong leadership and client relationship management experience.

Responsibilities

• Cultivate new and existing client business development opportunities for the Insurance Practice with a focus on P&C clients.
• Lead development of proposals, work plans, pricing estimates, and risk assessments for potential projects.
• Partner with cross-functional practices to build multi-disciplinary delivery approaches.
• Drive marketing campaigns and grow the Insurance practice in alignment with national goals.
• Mentor and manage teams to ensure quality of delivery and on-time project completion.

Job description

Are you ready to make an impact?

West Monroe Partners has an opportunity for an Insurance Managing Director. This role entails driving towards achieving the Insurance financial plan, developing new business, managing client relationships, and providing hands‑on guidance, direction, and oversight to project teams. The ideal candidate should be passionate about what they do, enjoy working in an entrepreneurial environment, and possess proven and repeatable experience in the Insurance space. Preferred locations are Chicago and New York.

Responsibilities:

• Cultivate new and existing client business development opportunities for the Insurance Practice with a focus on property & casualty companies, brokerages, managing general agents, and InsurTech
• Significant generation of prospecting/networking activities in the pursuit of new client acquisition and brand awareness
• Develop key accounts with recurring revenue
• Actively participate in relevant local business and Insurance industry organizations
• Exhibit an in-depth understanding of client issues and how to apply the appropriate West Monroe capabilities and offerings to convert identified issues into consulting opportunities and proposals
• Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
• Partner with Technology, Operational Excellence, Customer Solutions, and/or product practices to build a multi-disciplinary approach for proposals
• Effectively partner with other Insurance and/or WM leaders, Business Development and Marketing teams to lead and drive marketing campaigns
• Collaborate with office and Insurance leadership to grow the Insurance practice in alignment with national Insurance practice goals (headcount, financials, clients).
• Create effective go-to-market strategies while driving the development/enhancement of West Monroe’s Insurance practice methodologies, best practices, and approaches to client delivery
• Lead, mentor, and grow consultants and actively participate in the performance management process
• Actively participate in the recruiting process for additional practice managers and consultants
• Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
• Manage practice financials in accordance with the nationalInsurance Practice budgets
• Serve as engagement leadership and quality assurance across a client portfolio
• Provide value via consulting engagements and sharing of meaningful thought leadership
• Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
• Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
• Analyze each client’s specific request and determine the underlying issue and recommend appropriate solutions

Qualifications:

• Minimum of 12+ years of hands‑on experience leading business and technology strategy projects and experience with complex business systems integration and technology transformation, specifically within property & casualty insurance companies, brokerages, managing general agents, reinsurance, and InsurTech
• 12+ years of professional services consulting experience preferred; Strong preference for someone who has led a relevant consulting group or practice in the local market in the past 3 years
• Experience in commercial diligence, direct monetization, and financial revenue transformation for property & casualty brokers preferred
• Preference for this individual to have technical experience in the following: Salesforce, Databricks, OneStream, Artificial Intelligence, robotic process automation, and / or machine learning
• Preferred experience with employee benefits
• An active professional network of relevant executive-level contacts in the local market/region
• Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management highly preferred for this individual to be visible in relevant professional organizations, have published thought leadership, and have an active voice in their local market
• Strong communication skills and a commitment to inclusion and diversity, and openness to new ideas and perspectives
• The ability to lead entrepreneurial environments effectively, balancing decision‑making with collaboration
• A strong balance of subject matter expertise and business skills, with a high level of intellectual agility and capacity for original thought
• A collaborative, disciplined focus with the ability to lead and motivate a team and attract, develop and retain talent
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel frequently to be on‑site with clients and in‑person with project teams 3 days per week.

Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

National

$280,000—$308,000 USD

Other consultancies talk at you.

At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co‑co‑creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe** ****is an Equal Employment Opportunity Employer**
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [e-mail].

Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out [e-mail].

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.