Managing Director, End User Computing & Modern Desktop

Federal Express Corporation; Plano (TX); On-site; USD 180,000 - 320,000; Full time

Job summary

Federal Express Corporation is seeking a Managing Director to lead the End User Computing and Modern Workspace organization, overseeing a team of managers, FTEs, and MSPs to deliver a secure, AI-enabled digital workplace. You will define strategy for collaboration tools, email, conferencing, and productivity applications, ensuring reliability, governance, and alignment with business goals.

This role requires balancing operational excellence with strategic transformation to drive global

Qualifications

• Bachelor's Degree/equivalent in computer science, math or business or related field with emphasis in a quantitative discipline.
• Extensive experience in systems development including design, development, implementation and maintenance of large batch or online transaction based systems.
• Experience in the majority of the following: mainframe, distributed systems, client server, relational systems, transaction and message systems, embedded systems, imaging and systems management and operation.

Responsibilities

• Lead a high-performing team of managers and partners to deliver a secure, reliable digital workplace.
• Define and execute a strategic roadmap for collaboration tools and productivity services.
• Drive digital transformation with AI-powered capabilities and intelligent automation.
• Ensure service stability, performance, and incident response for global enterprise services.
• Oversee vendor management, contracts, and financial stewardship for IT delivery.
• Partner with security and governance to meet regulatory obligations.
• Lead enterprise programs with cross-functional alignment and value realization.

Skills

Strategic leadership

IT governance

Enterprise transformation

Vendor management

Security leadership

Education

Bachelor's degree in CS/Math/Business

Tools

M365 suite

Endpoint technologies

Job description

Federal Express Corporation is seeking a Managing Director to lead the End User Computing and Modern Workspace organization, overseeing a team of managers, FTEs, and MSPs to deliver a secure, AI-enabled digital workplace. You will define strategy for collaboration tools, email, conferencing, and productivity applications, ensuring reliability, governance, and alignment with business goals.

This role requires balancing operational excellence with strategic transformation to drive global