Managing Director — Community & Operations

Visitgreenlake; Wisconsin; Hybrid; USD 85,000 - 135,000; Full time

Job summary

Town Square Community Center seeks a visionary Managing Director — Community & Operations to lead day-to-day operations, staff development, and long-term growth of the Center in Green Lake. This role focuses on building community, partnerships, and a mission-driven culture.

The role requires strong leadership, financial acumen, and the ability to engage diverse stakeholders, including residents, partners, and donors, while reporting to the Board of Directors.

Qualifications

• 5–7 years in a senior/executive leadership role in nonprofit preferred.
• Experience in strategic and operational management.
• Strong financial and business acumen.
• Highly effective oral and written communication skills.

Responsibilities

• Leading and managing the day-to-day organization and operations
• Hiring, supervising, developing, and building an effective staff team
• Overseeing the building/facilities and long-term property needs
• Managing the budget, financial oversight, revenue, and operational sustainability
• Supporting programs, events, community outreach, and mission-driven services
• Building and maintaining strong relationships throughout the community
• Serving as a visible spokesperson, ambassador, and representative for Town Square
• Working effectively with and reporting to the Board of Directors
• Supporting fundraising, grants, sponsorships, and donor relationships
• Developing systems, priorities, and procedures that strengthen the organization
• Ensuring Town Square remains safe, accessible, welcoming, and connected to the community
• Providing vision for the future while ensuring the organization operates effectively today

Skills

Executive leadership

Strategic and operational management

Financial acumen

Communication skills

Leadership and people management

Marketing, facilities & events

Community partnerships

Education

Bachelor’s degree or equivalent

Job description

Managing Director — Community & Operations

• Leading and managing the day-to-day organization and operations
• Hiring, supervising, developing, and building an effective staff team
• Overseeing the building/facilities and long-term property needs
• Managing the budget, financial oversight, revenue, and operational sustainability
• Supporting programs, events, community outreach, and mission-driven services
• Building and maintaining strong relationships throughout the community
• Serving as a visible spokesperson, ambassador, and representative for Town Square
• Working effectively with and reporting to the Board of Directors
• Supporting fundraising, grants, sponsorships, and donor relationships
• Developing systems, priorities, and procedures that strengthen the organization
• Ensuring Town Square remains safe, accessible, welcoming, and connected to the community
• Providing vision for the future while ensuring the organization operates effectively today

The Managing Director - Community & Operations is a visionary and inspiring leader at the heart of Town Square Community Center. This role is about more than managing operations—it’s about building community, creating connections, and bringing people together.

As a champion for Town Square, the Managing Director will cultivate meaningful relationships with residents, community partners, organizations, and businesses, while ensuring that every aspect of the Center operates with excellence and purpose. Through collaboration, creativity, and a strong commitment to community, this leader will help Town Square continue to grow as a vibrant place where people create, engage and gather.

This is a unique opportunity to help shape the future of Town Square Community Center and expand its impact for generations to come. The Managing Director will play a pivotal role in turning ideas into opportunities, partnerships into possibilities, and Town Square’s vision into an even stronger community reality.

Responsibilities

• Leading and managing the day-to-day organization and operations
• Hiring, supervising, developing, and building an effective staff team
• Overseeing the building/facilities and long-term property needs
• Managing the budget, financial oversight, revenue, and operational sustainability
• Supporting programs, events, community outreach, and mission-driven services
• Building and maintaining strong relationships throughout the community
• Serving as a visible spokesperson, ambassador, and representative for Town Square
• Working effectively with and reporting to the Board of Directors
• Supporting fundraising, grants, sponsorships, and donor relationships
• Developing systems, priorities, and procedures that strengthen the organization
• Ensuring Town Square remains safe, accessible, welcoming, and connected to the community
• Providing vision for the future while ensuring the organization operates effectively today

Background/Experience

• 5-7 years in a senior/executive leadership role preferably for a non-profit organization
• Experience in both strategic and operational management
• Sound financial and business acumen
• Highly effective oral and written communication skills
• Strong leadership and management skills
• Background in marketing, facilities and event planning
• Ability to interface with a variety of community partners
• Bachelor’s degree or equivalent

About Town Square Community Center

Walk through the doors of Town Square and you’ll feel what makes it special: people of all ages finding something to enjoy and someone to connect with. Since 2012, Green Lake’s historic former courthouse has been a welcoming home for classes, children’s programs, fitness, art, markets, and celebrations. It’s a place where a good idea can grow into a program that brings neighbors together.

Town Square is a nonprofit made possible by the generosity and involvement of our community. Our mission is to enrich the lives of Green Lake community members, family, and friends by providing cultural, social, recreational, and educational opportunities for people of all ages, while preserving our treasured historic building.