Managing Advisory Consultant - ServiceNow Integration Solution Architect

CO1000 CDW, LLC; Illinois; Hybrid; USD 132,000 - 193,000; Full time

Job summary

CDW is seeking a Managing Advisory Consultant – ServiceNow Integration Solution Architect to deliver strategic consulting to clients, assess environments, and develop actionable recommendations aligning to business objectives.

You will lead engagements, design integration architectures leveraging APIs and data architecture, and mentor team members within a cross-functional setting. Strong communication and stakeholder management are essential.

Qualifications

• Bachelor’s degree and 5+ years of advisory/consulting experience in ServiceNow or business environments.
• Strong API, integration, data architecture, workflow integration, security and source systems knowledge.
• Experience designing secure, scalable ServiceNow integration patterns across enterprise environments.

Responsibilities

• Deliver advisory and consulting services aligned to client business objectives and technology strategies.
• Assess client environments, identify risks and opportunities, and develop actionable recommendations.
• Lead client engagements and ensure high-quality deliverables, outcomes, and stakeholder satisfaction.
• Collaborate with business and technical teams to design and implement client-focused solutions.
• Act as a trusted advisor, providing strategic guidance on technology transformation initiatives.

Skills

ServiceNow

APIs

Integrations

Data architecture

Security controls

Stakeholder management

Architecture governance

Education

Bachelor’s degree

Tools

Ansible

Kubernetes

GitHub CI/CD

Artifactory

Job description

Job Summary

The Managing Advisory Consultant - ServiceNow Integration Solution Architect is responsible for delivering strategic consulting services to clients, providing expertise across technology, risk, and business transformation initiatives. This role partners with clients to assess current environments, identify opportunities, and develop actionable recommendations that align to business objectives. The Consultant plays a key role in driving high-value outcomes, strengthening client relationships, and supporting successful delivery of complex engagements.

What you will do

• Deliver advisory and consulting services aligned to client business objectives and technology strategies.
• Assess client environments, identify risks and opportunities, and develop actionable recommendations.
• Lead client engagements and ensure high-quality deliverables, outcomes, and stakeholder satisfaction.
• Collaborate with business and technical teams to design and implement client-focused solutions.
• Act as a trusted advisor, providing strategic guidance on technology transformation initiatives.
• Develop executive presentations, reports, roadmaps, and recommendations that support business and technology goals.
• Support project planning, execution, governance, and stakeholder communications.
• Conduct research and analysis on industry trends, emerging technologies, and best practices.
• Identify opportunities for process improvement, modernization, and operational optimization.
• Mentor team members and contribute to the growth and development of consulting talent.
• Participate in business development activities, including proposal development and client engagement support.
• Define and govern the enterprise integration landscape across ServiceNow and key business systems, enabling secure, scalable, and maintainable interoperability.
• Design integration architectures leveraging APIs, workflow orchestration, data architecture, security controls, and enterprise source systems.
• Partner with stakeholders to align integration solutions with business processes, technical requirements, and long-term architectural objectives.
• Establish integration standards and architectural best practices that reduce complexity, improve maintainability, and support future growth.

What we expect of you

• Bachelor’s degree and 5+ years of experience delivering advisory or consulting services across ServiceNow or business environments OR 9+ years of experience delivering advisory or consulting services across ServiceNow or business environments.
• Strong technical understanding of APIs, integrations, data architecture, workflow integration, security, and source systems.
• Experience designing secure, scalable, and maintainable ServiceNow integration patterns across enterprise technology environments.
• Business process understanding with the ability to translate business needs into practical solution architecture recommendations.
• Strong solution consulting skills with the ability to advise clients on integration options, risks, dependencies, and long-term scalability.
• ServiceNow architect-level credentials, plus significant integration architecture experience across multiple ServiceNow modules.
• Strong analytical and problem-solving skills with the ability to assess complex client challenges.
• Proven ability to develop and communicate strategic recommendations to stakeholders.
• Excellent verbal and written communication skills with the ability to present to diverse audiences.
• Experience collaborating with cross-functional teams to deliver client-focused solutions.
• Strong organizational and time management skills with the ability to manage multiple engagements.
• Ability to build trusted relationships with clients and internal stakeholders.
• Demonstrated ability to work independently and within a team environment.
• Relevant certifications in consulting, technology, or risk disciplines, a plus.
• Experience supporting digital transformation, risk, or advisory engagements, a plus.
• Experience mentoring or supporting junior team members, a plus.
• Recent experience integrating two of the following: Ansible, Kubernetes, GitHub CI/CD, Artifactory, Commvault, XSOAR, CyberArk, HashiCorp Vault, DigiCert or Panorama.

Pay range

$132,000.00 - $193,200.00 depending on experience and skill set. Annual bonus target of 10% subject to terms and conditions of plan.

Benefits overview

https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances - not replaces - human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do - it's how we do it. At CDW we act as one - building trust, speaking candidly, and working together to achieve more. We play to win - focusing on what matters most and delivering for our customers. And we think forward - staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees - working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do. Together we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. At CDW, we make technology work so people can do great things. We are a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. Our coworkers across the globe are working together to bring technology to life for our customers by solving complicated IT business challenges, providing outstanding service, and orchestrating the technology landscape to optimize our customers’ performance.