Manager Workplace Operations

Cambia Health Solutions; Vancouver (WA); Hybrid; USD 101,200 - 125,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Annual employer contribution to a health savings account

Generous paid time off

Market-leading retirement plan

Up to 12 weeks of paid parental leave

Wellness programs

Commute and parking benefits

Job summary

Cambia Health Solutions is seeking a Manager of Workplace Operations to oversee facilities management across various locations including Portland, Renton, and Salt Lake City. Responsibilities include ensuring smooth facility operations and implementing workplace strategies aligned with Cambia's culture.

The ideal candidate will have 7-10 years of experience and strong leadership skills. Benefits include generous paid time off, health coverage, and a competitive salary range of $101,200 - $125,000.

Qualifications

• 7-10 years of experience in facilities management or operations.
• At least 2 years in a management role.
• CFM or FMP certification is preferred.

Responsibilities

• Oversee the maintenance of facilities, including HVAC and plumbing.
• Develop and implement workplace strategies.
• Manage vendor relationships for facility services.
• Coordinate space planning and layout.
• Provide exceptional customer service to stakeholders.

Skills

Leadership

Management

Communication

Problem-solving

Analytical skills

Organizational abilities

Relationship Management

Project management

MS Office proficiency

Facilities Management software

Education

Bachelor's Degree

Tools

Serraview

Famis 360

Tango

FM:Systems

Planon

Google Suite

Job description

Overview

Manager, Workplace Operations. Work on-site in Portland, OR, Renton, WA or Salt Lake City, UT.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For. Every day, Cambia’s dedicated Managers of Workplace Operations are living our mission to make health care easier and lives better. As a member of the Facilities and Physical Security team, our Managers of Workplace Operations oversee the day-to-day operations of a facility or portfolio of facilities, leading a team of facilities management, facilities engineering and workplace strategy staff. The successful candidate will be responsible for ensuring the smooth operation of our facilities, managing vendor relationships, and developing and implementing workplace strategies and support services to align Cambia culture, workspace, technology and workplace practices, while providing exceptional customer service to employees and visitors — all in service of creating a person-focused health care experience. This is a fantastic opportunity to join a dynamic team and contribute to the success of our organization.

Do you have a passion for serving others and learning new things? Do you thrive as a part of a collaborative team? Then this role may be the perfect fit.

Qualifications

What You Bring to Cambia:

• Bachelor’s Degree and 7-10 years of experience in facilities management, operations, or a related field, with at least 2 years in a management role or equivalent combination of education and experience.
• CFM (Certified Facilities Manager) or FMP (Facilities Management Professional) certification preferred.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

FTEs Supervised

• 5-10

Skills And Attributes

• Strong leadership, management, and communication skills.
• Excellent problem-solving, analytical, and organizational abilities.
• Leadership and teamwork Orientation
• Relationship Management
• Demonstrated ability to manage and complete projects successfully and within budget
• Demonstrated ability to maintain a professional corporate office facility or portfolio of facilities, teams and budgets.
• Demonstrated ability to minimize costs and maximize space optimization.
• Demonstrated ability to develop and implement short and long-range Workplace Strategy to minimize costs and maximize space optimization.
• Demonstrated ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
• Proficient in MS Office, Google Suite, and facilities management software (e.g., Serraview, Famis 360, Tango, FM:Systems, Planon).
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

What You Will Do At Cambia

• Facilities Management: Oversee the maintenance, repair, and upkeep of our facilities, including HVAC, plumbing, electrical, and other systems. Understand critical assets and the risks/impacts of their failure. Proactively communicate risks and remediations to client. Closely work with vendor partners and subject matter experts to ensure that proper maintenance, emergency response and change management are being employed.
• Workplace Strategy: In collaboration with the Director Real Estate & Facilities, develop and implement short and long-range Workplace Strategy, identifying alternative solutions to minimize costs, maximize space optimization, attract and retain employees and address employee trends of the future. Direct the management of warehouse/inventory management and budget. Set direction for team to provide CAFM software, maintain all building floor plans, track and report all occupancy/vacancy, and provide tools and information on REAF website.
• Vendor Management: Manage relationships with vendors, contractors, and service providers to ensure timely and cost-effective delivery of services.
• Space Planning and Management: Coordinate space planning, layout, and allocation to ensure efficient use of facilities and alignment with business needs.
• Operational Efficiency: Identify opportunities to improve operational efficiency, reduce costs, and enhance the overall workplace experience.
• Customer Service: Provide exceptional customer service to employees, visitors, and stakeholders, ensuring prompt resolution of facilities-related issues and requests.
• Budgeting and Cost Control: Manage budgets, track expenses, and ensure cost-effective operations.
• Compliance and Risk Management: Ensure compliance with relevant laws, regulations, and industry standards, and identify mitigate risks associated with facilities operations.
• Team Management: Supervise and mentor a team of facilities staff, including coordinators, technicians, strategists and contractors.
• Project Management: Manage small to medium-sized projects, including renovations, upgrades, and special events.
• Communication and Collaboration: Foster strong relationships with stakeholders, including employees, management, and external partners to ensure effective communication and collaboration.

Work Environment

• Work primarily performed in office environment.
• Travel required locally or out of state.
• May be required to work outside of normal hours.

The expected hiring range for a Mgr Workplace Planning and Operations is $101,200.00 – $125,000.00, depending on skills, experience, education and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%. The current full salary range for this role is $95,000.00 – $155,000.00.

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.