Manager - Volunteer Services

sfmc; Cape Girardeau (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

EDUCATION SUPPORT (up to $5,000/year)

Earned Time Off (ETO)

Retirement benefits

Community involvement opportunities

Job summary

Saint Francis Healthcare System is seeking a dedicated Volunteer Services Coordinator to interview, orient, train, and supervise volunteers, and to manage onboarding across departments. You will drive community partnerships and support patient, visitor, and staff experiences through a comprehensive volunteer program.

This Full Time role requires a High School diploma or GED, a valid class F driver's license, and 5 years of related work experience with at least 2 years supervising volunteers.

Qualifications

• High School diploma or GED required.
• Two or more years of healthcare experience preferred.
• Minimum of five (5) years of related work experience required.
• Must have at least two (2) years' experience working with or supervising volunteers required.
• Valid driver's license (class F) required.

Responsibilities

• Coordinate the hospital volunteer program and interview, orient, train, and supervise all volunteers.
• Oversee onboarding and involvement in multiple department projects.
• Direct volunteer programs to enhance community partnerships and stakeholder relationships.
• Support patient, visitor, and staff experiences through volunteer services.

Skills

Interpersonal skills

Customer service

Volunteer coordination

Education

High school diploma or GED

Job description

JOB SUMMARY

Performs all duties necessary in the coordination of the hospital volunteer program. Responsible for interviewing, orienting, training and supervising all volunteers. Coordinates the on-boarding process and is involved in multiple department projects. Directs volunteer programs and services in effort to enhance and grow community partnerships and internal stakeholder relationships that support overall excellence with patient, visitor, and staff experiences.

JOB DETAILS AND REQUIREMENTS

• Type: Full Time
• Typical Hours: Monday-Friday, Day Shift
• Education:
  • High School diploma or GED - required
• License/Certification:
  • Valid driver's license (class F) - required
• Experience:
  • Minimum of five (5) years of related work experience - required
  • Must have at least two (2) years' experience working with or supervising volunteers - required
  • Two or more years of recent healthcare experience - preferred
  • Customer and community service experience - preferred

ADDITIONAL INFORMATION

Why Work at Saint Francis?

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12-bed hospital has grown into the region's leading healthcare system-recognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306-bed Medical Center , nearly 3,000 team members , and over 300 providers , Saint Francis is not only the largest healthcare system between St. Louis and Memphis-it's a powerful economic anchor for the communities it serves.

You'll find more than 50 specialties , the region's only Level III Emergency and Trauma Center , and southeast Missouri's first Level III NICU . The system's employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area's primary care providers.

A Mission That Matters

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Values You Can Feel Every Day

• Integrity: Doing what's right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

If You're Looking to Make a True Impact...

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.