Manager, Visual Operations & Strategic Initiatives

The Home Depot; Atlanta (GA); On-site; USD 85,000 - 115,000; Full time

Job summary

The Home Depot is seeking a Visual Merchandising Manager, Operations & Strategic Initiatives to drive area‑specific visual strategies that enhance the customer experience across stores. You will build strong cross‑functional partnerships with internal teams, SSC, field, and external agencies to deliver an integrated in‑store experience aligned with brand and business goals.

Responsibilities include end‑to‑end project management, audits, and leveraging insights to deliver creative solutions.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Minimum 4 years in visual merchandising or store operations.
• Strong cross-functional collaboration and project management.
• Proficiency with PowerPoint, MS Project and Excel.
• Excellent written and verbal communication.

Responsibilities

• Act as SME to drive visual strategy with cross-functional partners at the SSC, field, and agencies/vendors.
• End to end project management, tracking, and reporting including site visits and audits.
• Partner with Sr. Visual Merchandiser to identify opportunities that enhance the customer experience.
• Influence cross-functional partners (agency support, vendors, clients) to ensure speed to market.
• Leverage customer insights and trends to drive innovative solutions for the in-store experience.
• Attend client support and kickoff meetings to understand strategic objectives.

Skills

Visual merchandising

Project management

Communication

Education

Bachelor's degree

Tools

PowerPoint

MS Project

Excel

Job description

Req194272

Position Purpose

The Visual Merchandising Manager, Operations & Strategic Initiatives will be responsible for supporting area specific strategic visual initiatives that inform, promote, and enhance the customer experience throughout the store. This role requires development and maintenance of strong cross functional, internal and external partnerships to drive an integrated in-store experience on behalf of the brand, the customer and the business.

Key Responsibilities

• 25% Act as a subject matter expert to drive all components of a visual strategy including development of project plans in partnership with a variety of cross functional partners at the SSC, field, and agency/vendors
• 20% End to end project management, tracking, and report outs including site visits and audits
• 15% Partner with Sr. Visual Merchandiser to identify opportunities that enhance the customer experience and review client strategy
• 15% Drives / influences cross-functional partners (eg. agency support, vendors and clients) to ensure accuracy and speed to market
• 15% Leverage customer insights, industry trends and best practices to drive creative and innovative solutions to improve the customer shopping experience
• 10% Attend client support and kick-off meetings to understand the strategic objectives and specific needs of the business

Direct Manager/Direct Reports

• Reports to the Sr. Visual Merchandiser, Operations & Strategic Initiatives.
• This role has no direct reports

Travel Requirements

• Typically requires overnight travel less than 10% of the time.

Physical Requirements

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions

• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Strong attention to detail and demonstrated ability to create and execute project plans
• Demonstrated knowledge of visual merchandising and store operations
• Strong computer skills, particularly in PowerPoint, MS Project and Excel
• Excellent interpersonal, written and verbal communication skills
• Ability to identify potential Visual Merchandising opportunities in partnership with Sr. Visual Merchandiser and provide creative solutions

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years Of Work Experience

• 4

Competencies

• Knowledge or experience in visual merchandising, project management, communications, marketing and store operations.
• Cross-functional multi-project management