Manager, Visual Merchandising

Socket.dev; Thousand Oaks (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Career development opportunities

Job summary

Macy’s in Thousand Oaks is seeking a Manager, Visual Merchandising to elevate the customer experience through compelling merchandise presentations, seasonal fashion statements, and three-dimensional displays. You will lead styling efforts, train teams, analyze reports, ensure promotional accuracy, and coordinate floor moves with store leaders to drive sales and store profitability.

The role requires a creative mindset, strong leadership, and a passion for retail trends, with responsibilities

Qualifications

• Deep understanding of visual merchandising concepts and three-dimensional displays
• Strong leadership and collaboration to optimize workload planning and visual styling
• Ability to re-establish training standards and coach colleagues to uphold high visual standards
• Analytical skills to evaluate business reports and make strategic decisions
• Customer-focused approach to enhance in-store experiences
• Adaptability to changing fashion trends and market preferences
• Recruitment ability to hire generalists with relevant visual execution skills
• Clear communication to guide store management on merchandising standards and procedures
• Attention to accuracy in promotional presentations and sales/event setups
• Establishing a high level of shortage awareness and loss prevention policies

Responsibilities

• Re-establish training standards, experiences, and tools to enhance institutional skill levels
• Increase the frequency of style/outfit refreshes to excite repeat and attract new customers
• Foster a partnership between managers to coordinate workload planning, visual styling, and sales optimization
• Evaluate and enhance the customer shopping experience with strategic visuals
• Maintain meticulous attention to display arrangement and merchandise presentation
• Analyze reports to drive action and collaborate with executives for execution
• Ensure promotional accuracy and proper fixtures for seasonal trends and events
• Coordinate fixture and merchandise moves with store leaders
• Promote merchandising standards and procedures across teams
• Foster inclusive and respectful team environment and external relationships

Skills

Visual Merchandising

Leadership

Collaboration

Training & Development

Strategic thinking

Customer focus

Attention to detail

Recruitment

Communication

Education

Bachelor’s degree or equivalent

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional visual displays. They will refresh styles and outfits presentations frequently to engage repeat and new customers. Collaborating with Style Merchandise Managers, they establish a symbiotic partnership focusing on workload planning, new receipt placement, and visual styling to create a cohesive customer experience. The Manager, Visual Merchandising inspires customers by strategically placing visual elements, recruits’ colleagues with creative and style talent expertise, analyzes business reports for strategic decision-making, ensures promotional accuracy, and coordinates merchandise moves with other store leaders. Additionally, the Visual Manager will implement policies and procedures, and guide store management on merchandising standards and techniques.

What You Will Do

• Re-establish training standards, experiences, and tools to enhance institutional skill levels
• Increase the frequency of style/outfit refreshes to excite repeat and attract new customers. Test the frequency and detail of VMDs.
• Foster a symbiotic partnership between the Style Merchandise Manager and Visual Manager, coordinating workload planning, new receipt placement, visual styling, and setting sales to optimize the customer experience
• Evaluate and enhance the customer's shopping experience by strategically placing visuals in relevant areas. Create captivating in-store displays that boost sales and increases store profitability
• Pays meticulous attention to detail in arranging displays and ensuring merchandise is presented in an enticing and organized manner
• Analyze reports to review business results,taking appropriate action to capitalize on strengths and address deficiencies. Partner with the Executive team to ensure a high level of execution
• Ensure the accuracy of promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups
• Coordinate selling floor fixture and merchandise moves with other Store Leaders
• Establish a high level of shortage awareness and effectiveness, ensuring the implementation of all policies and procedures
• Guide store management and support teams on merchandising standards, proper fixture utilization, and techniques
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Visual Merchandising Expertise: Possess a deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques

Leadership and Collaboration: Foster a symbiotic partnership with Style Merchandise Managers, optimizing workload planning and visual styling

Training and Development: Ability to re-establish training standards and enhance institutional skill levels. Capable of guiding and coaching colleagues to uphold high visual standards and inspire a cohesive team focused on achieving visual excellence

Strategic Thinking: Analytical skills to evaluate business reports, make strategic decisions, and capitalize on strengths while addressing deficiencies

Customer Focus: Enhance the customer experience by strategically placing visual elements to inspire and engage both repeat and new customers

Passion for Retail: Exhibits a genuine passion for the retail industry, staying updated on industry trends and seeking continuous improvement in the in-store experience

Adaptability: Able to adapt quickly to changing fashion trends and market preferences, adjusting visual strategies accordingly

Recruitment: Effectively recruit generalists with relevant experience, creative talent, and a focus on visual execution and style inspiration as well as support the store's visual workload

Coordination and Communication: Coordinate with other Store Leaders for selling floor fixtures and merchandise moves. Communicate effectively to guide store management and support teams on merchandising standards, policies, and procedures

Accuracy and Attention to Detail: Ensure accuracy in promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups

Shortage Awareness: Establish and maintain a high level of shortage awareness and effectiveness, implementing loss prevention policies and procedures

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply
• Effective written and verbal communication skills
  • Ability to draft reports and other communications
  • Present to management and internal and external business partners
  • Interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
  • Compute rate, ratio, and percent; draw and interpret bar graphs
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.