Manager, US Mid-Market, Product Innovation

Mastercard Inc.; Boston (MA); On-site; USD 150,000 - 254,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Tuition reimbursement for eligible

Job summary

Mastercard Inc. in Boston, MA seeks a Manager for US Mid-Market, Product Innovation to lead next-generation Growth Products & Services within the Mid-Market Accelerator.

You will own the product strategy, identify whitespace, and drive end-to-end commercialization for new capabilities that optimize spend, working capital, and financial workflows. You will translate market insights into concepts, features, and value propositions; lead the product lifecycle from ideation to pricing; and

Qualifications

• Bachelor's degree required; MBA preferred.
• Strong product management background driving 0→1 and 1→N growth.
• Experience with growth-oriented B2B payments solutions and mid-market needs.
• Ability to translate market insights into new product concepts and value propositions.
• Analytical, data-driven decision making with stakeholder influence.
• Customer-facing experience and ability to engage directly with clients.
• Ability to operate in ambiguity and drive outcomes in a fast-paced space.
• Strong communication and cross-functional collaboration.

Responsibilities

• Drive secular shift in B2B payments by developing and scaling Growth Products & Services.
• Own product strategy and roadmap for growth capabilities, identifying whitespace opportunities.
• Translate market and customer insights into new product concepts, features, and value propositions.
• Lead product development lifecycle from ideation through commercialization, including positioning, packaging, and pricing.
• Drive commercialization and adoption, partnering with sales and account teams to scale product usage and revenue.
• Define and track product performance, including revenue, usage, and customer impact metrics.
• Collaborate cross-functionally with global product, engineering and product sales teams to execute on roadmap priorities.
• Engage directly with customers to validate product-market fit and refine offerings.
• Influence broader Mid-Market strategy and align with Mastercard's growth priorities.
• Serve as subject matter expert on emerging capabilities shaping mid-market financial management.

Skills

Product management

Growth hacking

B2B payments

Strategic thinking

Analytical skills

Client engagement

Cross-functional collaboration

Communication

Education

Bachelor's degree

MBA

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, US Mid-Market, Product Innovation

Job Title:

Manager, US Mid-Market, Product Innovation

Overview: The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings. To close this gap, Mastercard launched the Mid-Market Accelerator-a suite of purpose-built solutions tailored to this high-potential segment. The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce. We are seeking a product leader to drive the next phase of product innovation and secular shift in B2B payments - advancing beyond traditional card products to a broader set of growth-oriented capabilities. This role will focus on developing, scaling, and commercializing new Growth Products & Services, helping redefine how mid-market customers manage spend, optimize working capital, and operate their financial workflows. This is a product-first role with accountability for identifying whitespace, shaping the roadmap, and driving end-to-end commercialization.

Role

• Drive secular shift in B2B payments by developing and scaling next-generation Growth Products & Services within the Mid-Market Accelerator suite of solutions
• Own product strategy and roadmap for growth capabilities, identifying unmet needs and whitespace opportunities
• Translate market and customer insights into new product concepts, features, and value propositions
• Lead product development lifecycle from ideation through commercialization, including positioning, packaging, and pricing
• Drive commercialization and adoption, partnering with sales and account teams to scale product usage and revenue
• Define and track product performance, including revenue, usage, and customer impact metrics
• Collaborate cross-functionally with global product, engineering and product sales teams to execute on roadmap priorities
• Engage directly with customers to validate product-market fit and continuously refine offerings
• Influence broader Mid-Market strategy, ensuring alignment with Mastercard's long-term growth priorities
• Serve as a subject matter expert on emerging capabilities shaping acceptance and the future of mid-market financial management

All About You

• Strong product management background with experience building and scaling new capabilities (0→1 and 1→N)
• Proven ability to drive product-led growth and commercialization
• Deep understanding of B2B payments, acceptance, financial workflows, and mid-market needs
• Experience with growth-oriented solutions such as acceptance, AP/AR automation, working capital tools, embedded finance, or value-added services on top of card preferred
• Strategic thinker with execution rigor - able to move from insight to roadmap to measurable outcomes
• Highly analytical, with a structured, data-driven approach to decision making
• Customer-first mindset, with experience engaging directly with clients to shape product direction
• Ability to operate in ambiguity and drive outcomes in a fast-paced, evolving space
• Strong communicator and influencer, able to align cross-functional stakeholders and drive decisions
• Bachelor's degree required; MBA preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $150,000 - $254,000 USD

Arlington, Virginia: $150,000 - $254,000 USD

Atlanta, Georgia: $130,000 - $221,000 USD

Boston, Massachusetts: $150,000 - $254,000 USD

New York City, New York: $156,000 - $265,000 USD