Manager, US Business Continuity Management

Scotiabank; Dallas (TX); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Scotiabank in Dallas, TX, seeks a Manager for US Business Continuity Management to lead BCM across U.S. operations. The role partners with Senior Manager BCM and cross-functional teams to ensure timely updates, testing, and regulatory alignment within an enterprise resilience program.

The position focuses on maintaining BCM deliverables, incident monitoring, reporting, and collaboration with risk and operations teams to strengthen the U.S. Operational Resilience program.

Qualifications

• Knowledge of the Business Continuity Management function is required.
• Strong communication and analytical skills (both written and verbal).
• Undergraduate degree in Business, Finance, or comparable.
• 3-5 years of experience in a related risk/control function (ideally in BCM).

Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Ensure BC Plan Owners meet all annual deliverables and maintain the integrity of their BCPs.
• Develop workarounds for critical processes, applications and vendors across all U.S. BCPs.
• Coordinate U.S. semi-annual and annual testing exercises.
• Monitor and track incidents; support escalation and remediation for operational resilience.
• Produce monthly U.S. BCM KPI/KRI metrics and prepare decks for quarterly meetings.

Skills

PowerPoint

Excel

Communication

Analytical skills

Risk management

Education

Undergraduate degree in Business/Finance or equivalent

Tools

Fusion

Everbridge

BCM Dashboard

Job description

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Title: Manager, US Business Continuity Management

Requisition ID: 266352

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Position: Manager, U.S. Business Continuity Management

Purpose: This role contributes to the overall success of the Office of the Chief Operating Officer in the United States and the U.S. Operations of the Bank of Nova Scotia. Primarily supporting U.S. Business Continuity Management (BCM) and the U.S. Operational Resilience program as needed, this employee takes direction from the Senior Manager of Business Continuity Management to respond to our enterprise Business Continuity Management Unit (BCMU) requests/mandates. This role will work with Senior Management and Business Continuity Planners across all U.S. businesses/functions to ensure they are meeting established deadlines and are submitting required updates for BCM deliverables. This employee will collate BCM matters that pertain to the U.S. for consolidated oversight.

Primary Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Ensure BC Plan Owners meet all annual deliverables (10+) and maintain the integrity of their BCPs
• Develop workarounds for critical processes, application and vendors across all U.S. BCPs

Facilitate Testing

• Help coordinates the U.S. semi-annual bank-wide notification exercises
• Help coordinates the annual testing of the alternate site (100+ seat subscribers)

Incident and Crisis Management

• Supports our U.S. Crisis and Local Incident Management efforts by monitoring and tracking incidents and assessing business impact for escalation and remediation.
• Collaborate with the U.S. and GBM stakeholders to manage the bank's response to incidents; proactively understand and drive an Operational Resilience lens within specific events

Produce Timely Reporting

• Produces monthly U.S. Business Continuity KPI/ KRI metrics reporting for management oversight.
• Prepare decks for the quarterly meetings with all BC Plan Owners and Approvers and U.S. LIMT Document and Distribute minutes post meetings

Adherence to Compliance Requirements

• Ensure adherence to the U.S. Compliance Library and industry regulations
• Keep Policies and Procedures up to date with evolving internal and external guidelines while addressing the unique resumption requirements for each local business unit.
• Help collate and prepare documents for submission to: Regulatory bodies as required (e.g. multiple ROCA examinations) Annual Audit of US BCM Maintain Risk and Control Self-Assessment (RCSA) and support biennial review by second line.

Other Responsibilities

• Oversees the Business Continuity Plan Database (Fusion) to ensure that U.S. Business Continuity Plans are compliant and serve as the U.S. liaison to support the full launch of Fusion for the Operational Resilience program.
• System Administrator for the automated notification (Everbridge) tool utilized to contact U.S. employees in the event of an emergency and help facilitate training to new stakeholders across our U.S. offices.
• Maintain the upkeep and serve as subject matter expert and point of contact for business continuity related tools (e.g., Fusion/Everbridge/BCM Dashboard/Alternate Site Testing Portal).
• Work closely with GBM Operational Resilience as well as Enterprise to ensure consistency in strategy and approach
• Support the overall control environment within U.S. Business Continuity Management; ensure timely and adequate closure relating to regulatory findings, audits, and/or first line testing; proactively identify areas for improvement, taking initiative to remediate
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Champion a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team members by fostering an inclusive work environment, communicating vision/values/business strategy and managing succession and development planning for the team.
• Serve as subject matter expert for BCM during both the bi-weekly calls with Third-Party Risk Management and the New Initiatives Risk Assessment (NIRA) process.
• Thrives in a fast-paced environment with significant exposure to senior management across the Bank.
• Facilitates the implementation of the vision and strategy for BCM as agreed with the Senior Manager.
• Participates in industry conferences/trainings (e.g., SIFMA) to keep up to date with regulations and skillsets.

Qualifications

• Ability to develop senior level presentations in PowerPoint and leverage MS Excel to perform data analytics and develop reports that will provide insights to senior leaders
• Experience in supporting a large, complex program, engaging with stakeholders across lines of defense and regions
• Ability to identify, articulate, and mitigate key risks within the program as well as the Operational Resilience framework more broadly
• Understanding of principles and best practices in business continuity, disaster recovery and Operational Resilience
• Ability to develop senior level presentations in PowerPoint and leverage MS Excel to perform data analytics and develop reports that will provide insights to senior leaders

Reporting Relationships

Primary Manager: Senior Manager, Business Continuity Management

Direct Reports: None

Shared Reports: None

Dimensions

The role is based in Dallas and supports the U.S. Region

Education / Experience / Other Information

• Knowledge of the Business Continuity Management function is required
• Strong communication and analytical skills (both written and verbal)
• Undergraduate degree in Business, Finance, or comparable
• 3-5 years of experience in a related risk/control function (ideally in Business Continuity Management but open to individuals who are quick learners and have a risk/control mindset).

Working Conditions

• Work in a standard office-based environment
• Hybrid work arrangement possible; however, several days in-office per week are required
• Non-standard business hours are a common occurrence, particularly during peak times

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.