Manager, UAT Services

Clinical Supply Consulting; Malvern (Chester County); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Generous paid time off

401(k) with company match

Friendly, smart, passionate coworkers

Opportunities for professional growth

Job summary

Clinical Supply Consulting is seeking a Manager, UAT Services to lead UAT activities for clinical trial tech platforms (IRT, eCOA, and related systems). You will partner with sponsors, CROs, vendors, and internal experts to craft risk-based test strategies, execute tests, and deliver audit-ready documentation.

You will develop plans and scripts, translate requirements into test scenarios, manage defects, and coordinate projects with multi-stakeholder teams.

Qualifications

• Bachelor's degree or equivalent experience required.
• 7+ years of experience in clinical research or related fields.
• Experience developing or executing test scripts and validation documents.
• Strong organizational and project coordination abilities.
• Excellent communication and stakeholder management.
• Proficiency with Microsoft Excel, Word, and Teams.
• Experience with IRT, RTSM, eCOA, EDC, CTMS, eConsent or related systems.
• Experience supporting UAT, validation, or system implementations.
• Knowledge of GCP, GxP, FDA Part 11, and CSV principles.
• Experience working with sponsors, CROs, or software vendors.
• Consulting or client-facing background.

Responsibilities

• Develop, review, and maintain UAT plans, test scripts, traceability matrices, and summary reports.
• Analyze system requirements and translate them into risk-based test scenarios.
• Support UAT execution, defect management, and issue tracking activities.
• Coordinate project deliverables, timelines, reviews, and stakeholder feedback.
• Serve as a day-to-day contact for sponsor and vendor teams during UAT activities.
• Ensure testing documentation is complete, accurate, and inspection-ready.
• Support process improvement initiatives and expansion into new clinical technology platforms.
• Participate in client meetings, project planning discussions, and capabilities presentations as needed.

Skills

7+ years in clinical research/testing

Test script development & validation

Project coordination & organization

Communication & stakeholder management

UAT/validation project experience

GCP/GxP/FDA Part 11 knowledge

Sponsor/CRO/vendor engagement

Consulting/client-facing experience

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

Clinical Supply Consulting is currently seeking a Manager, UAT Services to support User Acceptance Testing activities for clinical trial technology platforms, including IRT, eCOA, and other clinical systems.

This role partners directly with sponsors, CROs, software vendors, and internal CSC subject matter experts to develop risk-based test strategies, support UAT execution, and ensure the delivery of high-quality, audit-ready documentation.

Responsibilities

• Develop, review, and maintain UAT plans, test scripts, traceability matrices, and summary reports.
• Analyze system requirements and translate them into risk-based test scenarios.
• Support UAT execution, defect management, and issue tracking activities.
• Coordinate project deliverables, timelines, reviews, and stakeholder feedback.
• Serve as a day-to-day contact for sponsor and vendor teams during UAT activities.
• Ensure testing documentation is complete, accurate, and inspection-ready.
• Support process improvement initiatives and expansion into new clinical technology platforms.
• Participate in client meetings, project planning discussions, and capabilities presentations as needed.

Skills & Experience:

• Bachelor's degree or equivalent experience.
• 7+ years of experience in clinical research, clinical technology, system testing, validation, or related fields.
• Experience developing, reviewing, or executing test scripts and testing documentation.
• Strong organizational and project coordination skills.
• Excellent communication and stakeholder management abilities.
• Proficiency with Microsoft Excel, Word, and Teams.
• Experience with IRT, RTSM, eCOA, EDC, CTMS, eConsent, or related clinical systems.
• Experience supporting UAT, validation, or system implementation projects.
• Understanding of GCP, GxP, FDA Part 11, and computerized system validation principles.
• Experience working directly with sponsors, CROs, or software vendors.
• Consulting or client-facing experience.

What are the Perks?

• Generous paid time off
• 401(k) with company match
• Friendly, smart, passionate, and hard-working coworkers
• Opportunities for professional growth and advancement