Manager, U.S. Operational Resilience

Scotiabank; Dallas (TX); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Scotiabank in Dallas, TX is seeking a Manager of U.S. Operational Resilience to lead and coordinate self-assessment activities, testing, and risk reporting across IT, Cyber, and Risk teams. The role supports regulatory compliance and incident response, driving continuous improvement in resilience across the bank’s U.S.

operations. Ideal candidates will bring experience in large-scale programs, risk management, and a strong understanding of Operational Resilience, business continuity, and

Qualifications

• Experience in supporting a large, complex program across lines of defense and regions.
• Ability to identify, articulate, and mitigate key risks within the program and the Operational Resilience framework.
• Ability to manage competing priorities within a program.
• Understanding of principles in Operational Resilience, business continuity, and disaster recovery.
• Understanding of risk assessment/TPRM strategies and incident response processes.

Responsibilities

• Coordinate workshops with business stakeholders for annual self-assessments including identifying critical services and dependencies.
• Coordinate testing of critical services: test planning, execution, and post-test reporting.
• Assist in developing risk reporting that highlights key risks and mitigations.
• Partner with stakeholders across IT, Cyber, BCR, TPRM, and Risk to ensure cross-pillar consistency.
• Ensure compliance with evolving guidelines; prepare and submit regulatory reports as required.
• Collaborate with Incident Response to manage and improve resilience during events.
• Participate in post-incident reviews to enhance future response efforts.
• Support the controls framework to address regulatory findings and audits.

Skills

Program management

Risk identification

Prioritization

Operational resilience

TPRM risk strategies

Technology & cyber basics

PowerPoint

Excel analytics

Financial services experience

Capital Markets experience

Job description

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Title: Manager, U.S. Operational Resilience

Requisition ID: 257016
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Purpose

Operational resilience has increasingly become a critical component of day-to-day operations for financial institutions. The ability to operate during disruptive events helps sustain business, minimize disruption, enhance client confidence, and ensure regulatory compliance. Being operationally resilient will ultimately drive the overall success for Scotiabank U.S.
This role will report directly to the Head of U.S. Operational Resilience and facilitate and support the implementation of Operational Resilience self-assessment activities by partnering with stakeholders across businesses, functions, and regions to drive program initiatives.

What You'll Do

• Coordinate workshops with business stakeholders to facilitate annual self-assessments including:
  • Identification of critical business services
  • Mapping of critical service dependencies
  • Identification of impact tolerance thresholds
  • Identification of Minimal Viable Operations (MVOs)
• Coordinate Testing of critical business services as required including:
  • Test Planning
  • Test Execution
  • Post-Test reporting including lessons learned, risk and gap identification and remediation coordination
• Assist in developing Risk Reporting that highlight key risks and steps that will be taken to address risks
• Partner with stakeholders from other areas to ensure cohesiveness and consistency across pillars, including but not limited to, IT, Cyber, Business Continuity, Third Party Risk Management (TPRM), Operational Risk
• Work closely with GBM Operational Resilience as well as Enterprise to ensure consistency in strategy and approach
• Support compliance with evolving internal and external guidelines, standards, policies, and regulations; prepare and submit reports to regulatory bodies as required
• Collaborate with the Incident Response Coordinator to manage the bank's response to incidents; proactively understand and drive an Operational Resilience lens within specific events
• Participate in post-incident reviews to improve future response efforts

Other Responsibilities:

• Support the controls framework within U.S. Operational Resilience; ensure timely and adequate closure relating to regulatory findings, audits, and/or first line testing; proactively identify areas for improvement, taking initiative to remediate
• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Champion a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/values/business strategy and managing succession and development planning for the team.

What You’ll Bring

• Experience in supporting a large, complex program, engaging with stakeholders across lines of defense and regions
• Ability to identify, articulate, and mitigate key risks within the program as well as the Operational Resilience framework more broadly
• Ability to manage competing priorities within a program
• Understanding of principles and best practices in Operational Resilience, business continuity; and disaster recovery
• Understanding of risk assessment/TPRM strategies, mitigation strategies, and incident response processes
• Basic understanding of technology and cyber landscape, including associated risks
• Ability to develop senior level presentations in PowerPoint and leverage MS Excel to perform data analytics and develop reports that will provide insights to senior leaders
• Financial services industry experience a must; direct Capital Markets experience preferred

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): United States : Texas : Dallas
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: M&A, Compliance, Cyber Security, Equity,