Manager, Travel Austin

MongoDB Inc.; Austin, Northern (TX, KY); Hybrid; USD 69,000 - 135,000; Full time

Job summary

MongoDB is seeking a Travel Manager Americas to own the strategy, operations, and optimization of the corporate travel program across the Americas. The role partners with Finance, HR, Procurement, Security, and regional leaders to deliver a cost‑effective, employee‑centric travel experience while ensuring compliance with global T&E policy.

Remote in Austin, TX or hybrid near a hub, you will manage supplier relationships, drive cost savings, and oversee disruptions, duty of care, and risk

Qualifications

• 6–10+ years of experience in corporate travel, mobility, or T&E management.
• Experience managing a multi-country travel program, ideally across the Americas.
• Strong vendor management and stakeholder communication skills.
• Proven ability to manage cost, compliance, and traveler experience simultaneously.
• Experience working in a global or matrixed organization.
• Familiarity with travel booking tools, expense platforms, and travel data analytics.
• Knowledge of regional tax, employment, and travel regulations (LATAM).
• Strong experience in developing processes, documentation, and SOPs from the ground up.
• Highly articulate with excellent verbal and written communication skills.
• Experience with Navan, Concur, NetSuite, Brex , Amex and Google Sheets is a plus.

Responsibilities

• Own the Americas travel program, aligned to global T&E policy and mobility strategy
• Localize global travel policies for regional requirements (tax, labor, safety, visa, and regulatory)
• Act as the primary regional escalation point for travel-related issues
• Manage regional relationships with Navan, Airlines, hotel chains, car rental providers
• Support sourcing, RFPs, and contract renewals in partnership with Procurement
• Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics
• Drive cost optimization through preferred supplier adoption and traveler behavior change
• Partner with Finance on budgeting, forecasting, and savings initiatives
• Monitor leakage, out-of-policy spend, and compliance trends
• Ensure a seamless, inclusive, and regionally relevant traveler experience
• Define traveler communications, guidance, and self-service resources
• Oversee issue resolution related to disruptions, escalations, or complex bookings
• Partner with Security and Legal to support duty of care obligations
• Ensure regional alignment with traveler tracking, emergency response, and travel risk management
• Support audits and internal controls related to travel and expense programs
• Serve as the regional point of contact for business leaders and HR partners
• Collaborate with Meetings & Events, Mobility, and People Ops teams
• Contribute to global travel governance forums and working groups

Skills

Travel management

Vendor management

Stakeholder communication

Cost optimization

Global compliance

Navan familiarity

Tools

Navan

Concur

NetSuite

Brex

Amex

Google Sheets

Job description

The Travel Manager Americas is accountable for the strategy, operations, and optimization of the company’s corporate travel program across the Americas region, while also providing support for the regional leads. This role requires a consistent, cost‑effective, and employee‑centric travel experience while maintaining compliance with global travel & expense (T&E) policy and regional regulatory requirements. The role partners closely with Finance, HR, Procurement, Security, and regional business leaders to support business growth, traveler safety, and operational excellence.

This role can be based remotely in Austin, TX, or hybrid near one of our hub offices.

Key Responsibilities

• Own the Americas travel program, aligned to global T&E policy and mobility strategy
• Localize global travel policies for regional requirements (tax, labor, safety, visa, and regulatory)
• Act as the primary regional escalation point for travel‑related issues

Manage regional relationships with

• Travel Management Company (TMC)- Navan, Airlines, hotel chains, car rental providers
• Support sourcing, RFPs, and contract renewals in partnership with Procurement
• Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics
• Drive cost optimization through preferred supplier adoption and traveler behavior change
• Partner with Finance on budgeting, forecasting, and savings initiatives
• Monitor leakage, out‑of‑policy spend, and compliance trends
• Ensure a seamless, inclusive, and regionally relevant traveler experience
• Define traveler communications, guidance, and self‑service resources
• Oversee issue resolution related to disruptions, escalations, or complex bookings

Risk, Duty of Care & Compliance

• Partner with Security and Legal to support duty of care obligations
• Ensure regional alignment with traveler tracking, emergency response, and travel risk management
• Support audits and internal controls related to travel and expense programs

Stakeholder Management

• Serve as the regional point of contact for business leaders and HR partners
• Collaborate with Meetings & Events, Mobility, and People Ops teams
• Contribute to global travel governance forums and working groups

Skills & Experience Required

• 6–10+ years of experience in corporate travel, mobility, or T&E management
• Experience managing a multi‑country travel program, ideally across the Americas
• Strong vendor management and stakeholder communication skills
• Proven ability to manage cost, compliance, and traveler experience simultaneously
• Experience working in a global or matrixed organization
• Familiarity with travel booking tools, expense platforms, and travel data analytics
• Knowledge of regional tax, employment, and travel regulations (especially LATAM)
• Strong experience in developing processes, documentation, and standard operating procedures from the ground up
• Highly articulate with excellent verbal and written communication skills
• Strong organizational and problem-solving skills
• Experience with Navan, Concur, NetSuite, Brex , Amex and Google Sheets is a plus
• Travel cost savings vs. baseline
• Policy compliance rate (booking and expense)
• Preferred supplier adoption
• Traveler satisfaction (CSAT/NPS or survey scores)
• Reduction in travel disruptions and escalations
• On‑time delivery of regional initiatives

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB’s base salary range for this role in the U.S. is:

$69,000 — $135,000 USD

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