Manager, Transaction Management

House Buyers of America; Cleveland (OH); On-site; USD 80,000 - 130,000; Full time

Job summary

House Buyers of America is seeking a Manager of Transaction Management in Cleveland, Ohio to oversee all real estate transactions, managing both acquisition and disposition deals from contract through closing. This hands-on role requires strong leadership and the ability to solve complex transaction problems in a fast-paced environment.

The ideal candidate will have significant experience in real estate transactions and managing teams, thriving under pressure while delivering outstanding customer service.

Qualifications

• 2+ years of people management experience in settlement, title, or transaction management.
• 5+ years of real estate transaction experience.
• Ability to independently resolve complex real estate transaction issues.

Responsibilities

• Manage acquisition and disposition transactions from contract to closing.
• Supervise and train Transaction Coordinators to enhance team performance.
• Ensure compliance with all policies and procedures.

Skills

People management

Real estate transaction experience

Problem-solving

Customer service

Tools

Microsoft Office

CRM systems

Job description

The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands‑on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast‑paced, high‑volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed.

What you will do

• Manage acquisition and disposition transactions from contract ratification through settlement
• Supervise, train, and performance‑manage Transaction Coordinators / Settlement Processors
• Establish, track, and manage KPIs for all team members
• Hire, supervise, train and mentor Transaction Coordinators
• Develop and update all policies and procedures, including creating video and written training documents
• Ensure all policies and procedures are being followed
• Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
• Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
• Request loans for new acquisitions and coordinate with lenders
• Manage construction loan draw requests in partnership with the Construction team
• Oversee all property listings, including procuring professional photography and virtual staging
• Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
• Ensure the company CRM is updated consistently and accurately for all transactions
• Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
• Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
• Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
• Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers
• Maintain a high level of customer service for buyers, sellers, and partners
• Assist with hiring and managing 3rd party property managers to manage our rental portfolio
• Thrive in a fast‑paced environment; availability may include evenings and weekends as needed

What we’re looking for

• 2+ years of people management experience in settlement, title, or transaction management
• 5+ years of real estate transaction experience
• Proven experience managing high‑volume acquisitions and dispositions
• Highly assertive and comfortable holding internal teams and external partners accountable
• Strong work ethic and ownership mindset
• Ability to independently resolve complex real estate transaction issues
• You love people and are obsessed with making customers happy
• Proficient with Microsoft Office and CRM systems
• You thrive on working in a fast paced environment

Total Compensation Range: $80,000-$130,000 per year inclusive of base plus bonus