Manager Trainee - Convenience Store

Default Brand; Buffalo (NY); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k

Job summary

Delta Sonic is hiring for a Buffalo Regional Manager Trainee in Buffalo, NY. This paid training program prepares candidates for a management-level role in the convenience store/food service operations, including leadership development, in-store operations, and customer care.

Candidates should have strong communication and customer service skills, a willingness to lead teams, and the ability to work a flexible schedule including mornings, evenings, weekends and holidays.

Qualifications

• 18 years or older
• 6 months to 1 year of leadership/management or key holder experience
• Excellent communication skills and a passion for great customer service
• Courteous and professional demeanor; patience, motivation, and initiative to lead others
• Ability to stand, walk, and bend for long periods; lift moderate weight

Responsibilities

• Uphold customer satisfaction by enforcing Delta Sonic standards for quality
• Lead and coach team members; set goals and provide clear direction
• Work hands-on with employees and oversee daily operations
• Train, coach, and evaluate performance; ensure safety regulations are followed
• Prepare staffing schedules and financial reports for the department
• Greet customers positively, address questions, and maintain professional service
• Perform routine maintenance and minor repairs to equipment; keep premises clean

Skills

Leadership

Customer service

Communication

Team training

Job description

Buffalo Regional - Manager Trainee - CStore
Buffalo, NY 14202, USA

Description

Join Our Award Winning Team!

With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

Team Members Enjoy:

• A team-based and fast-paced work environment
• Company stability with opportunities for career advancement
• Professional training in communication, hospitality, and customer care
• Scholarship opportunities and team member recognition programs
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• Equal opportunity employer

Management candidates will begin their employment in our extensive hands-on Manager Training Program. Our paid training program allows candidates to further develop their leadership skills while also preparing them to fulfill a management-level position in their designated department. Advancement is based on performance, and the majority of our upper management and corporate employees have been promoted from within. Candidates for this position should have the ability to set goals, motivate others, and provide clear direction.

Individuals in the Convenience Store Manager Trainee position will not only learn how to manage our Convenience Store operations, but they will also receive food preparation and safety training, including an employer financed ServSafe Management certification. Once they complete their intensive training program, Store Hospitality Managers oversee our Convenience Store operations and any applicable food outlet (e.g. Tim Horton’s, Dunkin Donuts, The Brick Oven) at their assigned location. The pay range for this position is $20.00 - $22.50 per hour, depending on experience.

Responsibilities include, but are not limited to:

• Upholding customer satisfaction by ensuring Delta Sonic's standards for quality
• Mastering basic employee responsibilities within your assigned department
• Working hands-on alongside the employees
• Training, coaching, and evaluating employees' performance
• Ensuring that employees adhere to all safety regulations
• Preparing and reviewing reports, including the department's staffing schedule and financials
• Addressing all customers in a positive, enthusiastic, and professional manner
• Performing regular maintenance and minor repairs to mechanical systems and/or equipment
• Maintaining cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping

Requirements:

• Must be 18 years of age or older
• Six months to one year of leadership, management, or key holder experience
• Must be able to demonstrate consistent work experience
• Excellent communication skills and a passion for providing great customer service
• A courteous and professional demeanor
• Patience, motivation, and initiative to lead others
• Ability to stand, walk, and bend for long periods of time, with or without accommodation
• Ability to lift moderate amounts of weight, with or without accommodation
• Flexibility to work at any of the local locations, and schedule flexibility to include mornings, afternoons, evenings, weekends, and holidays
• A valid driver's license is preferred for management positions in the Carwash, Detail, and Oil Change departments
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic participates in the E-Verify Program.

Delta Sonic has been awarded as a Top Place to Work!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.