Manager Trainee (41101)

Hertz; Franklin (TN); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Competitive pay

Rental discounts

Paid time off

Health plans

401(k) matching

Parental leave

Educational reimbursement

Employee assistance

Job summary

Hertz Local Edition (HLE) is hiring a Manager Trainee to support location performance, develop leadership skills, and prepare for promotion to Branch Manager in as little as 12–18 months. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn all aspects of our business.

The starting wage for this position is $19.00/hr (plus incentives). You will gain hands-on experience in sales, operations, finance, and leadership development while supporting day-to-day

Qualifications

• Must be 20 years of age or older.
• High School Diploma or equivalent required.
• Valid driver’s license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication.
• Self-motivated, adaptable, and eager to grow.
• Exceptional time management skills.
• Flexible scheduling including nights, weekends, and holidays as needed.
• Presentable attire.
• Experience working in a professional environment.

Responsibilities

• Support achievement of location sales goals.
• Deliver excellent customer experience to contribute to high customer service scores.
• Learn and apply sales techniques and CRM best practices.
• Gain hands-on experience in fleet logistics and inventory control.
• Assist with store operations and compliance.
• Support team with miscellaneous tasks including cleaning and preparing vehicles for customers, lot management, and customer service assistance.
• Learn finance processes and support deal completion.
• Understand reporting, documentation, and business metrics.
• Shadow and support management in daily operations.

Skills

Strong computer skills

Multitasking

Excellent communication

Self-motivation

Adaptable

Time management

Customer service mindset

Team collaboration

Education

High School Diploma or equivalent

Job description

A Day in the Life

Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership, service, and operational excellence. If you're ready to take charge and grow your career in a fast-paced environment, you've cruised to the right spot.

We’re hiring a Manager Trainee to support location performance, develop leadership skills, and prepare for promotion to Branch Manager in as little as 12–18 months. This role is ideal for someone who thrives in a fast‑paced environment and is eager to learn all aspects of our business.

The starting wage for this position is $19.00/hr (plus incentives).

What You’ll Do

• Sales & Customer Service:
  • Support achievement of location sales goals.
  • Deliver excellent customer experience to contribute to high customer service scores.
  • Learn and apply sales techniques and CRM best practices.
• Operations & Fleet Management:
  • Gain hands‑on experience in fleet logistics and inventory control.
  • Assist with store operations and compliance.
• Vehicle and Facility Care:
  • Support team with miscellaneous task including but not limited to cleaning and preparing vehicles for customers, lot management, and customer service assistance.
• Finance & Administration:
  • Learn finance processes and support deal completion.
  • Understand reporting, documentation, and business metrics.
• Leadership Development:
  • Shadow and support management in daily operations.
  • Build skills in team leadership, scheduling, and performance coaching.
  • Prepare for future leadership roles through structured training.
  • Learn how role contributes to/impacts the overall financial wellbeing of the company.

What We’re Looking For

• Must be 20 years of age or older.
• High School Diploma or equivalent required.
• Valid driver’s license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication.
• Self‑motivated, adaptable, and eager to grow.
• Exceptional time management skills.
• Flexible scheduling including nights, weekends, and holidays as needed.
• Ability to thrive in a fast‑paced environment.
• Presentable attire.
• Experience working in a professional environment.

What You’ll Get

• Competitive pay.
• Discount on Hertz Rentals.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.