Manager Trainee

Socket.dev; Louisville (KY); On-site; USD 44,083,000 - 49,594,000; Full time

Benefits offered by this job

Rental discount

Paid time off

Health benefits

401(k) matching

Parental leave

Employee assistance

Educational reimbursement

Voluntary insurance

Job summary

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you'll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you'll prepare for promotion to Branch Manager in as little as 12-18 months.

Qualifications

• Customer service or sales experience preferred
• Strong communication and time management skills
• Ability to work in a fast-paced, customer-facing environment

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.

Skills

Customer service

Sales

Retail

Hospitality

Communication

Time management

Team player

Job description

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands‑on role, you'll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer‑focused, and interested in growing into a leadership role. With structured training and real‑world experience, you'll prepare for promotion to Branch Manager in as little as 12-18 months.

Wage: $16.00 per hour

Location: 1215 S Hurstbourne Parkway, Louisville Kentucky 40222

What You'll Get:

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal / Identity Theft, Critical Illness

• Perks & Discounts - Theme Park Tickets, Gym Discounts & more

What You'll Do

• Learn the rental car business through hands‑on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.

• Build the skills needed to grow into future leadership opportunities within Hertz.

What We're Looking For

• Must be at least 20 years old
• Valid driver's license required
• Flexible availability, including nights, weekends, and holidays as needed
• Customer service, sales, retail, hospitality, or other professional experience preferred
• Strong communication, computer, multitasking, and time management skills
• A self‑motivated, adaptable approach with an interest in learning the business and growing into leadership
• Ability to work in a fast‑paced, customer‑facing environment
• Professional appearance and reliable attendance

US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran