Manager Trainee

J.B. Hunt Transport Services, Inc.; Harrisburg (Dauphin County); On-site; USD 42,000 - 56,000; Full time

Job summary

J.B. Hunt Transport Services, Inc. in Harrisburg, PA is seeking a Manager Trainee to learn and support the management of a small driver count, including non-traditional shifts, ensuring safe and timely freight movement and top-tier customer service.

You will be trained to ensure DOT compliance and to oversee driver/employee compliance with company regulations while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads.

Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience
• Willingness to travel to account, customer, and company event locations when applicable
• Ability to work across multiple shifts including nights and/or weekends if needed

Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party systems
• Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring KPIs and presenting customer reporting and financial analysis
• Gain knowledge on managing inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
• Learn to perform administrative duties such as payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and pay issue resolution
• Learn to manage yard operations including equipment checks and maintenance coordination
• Learn to work with drivers, customers, and company personnel to resolve service issues and scheduling

Skills

Team management

Customer service

Education

Bachelor's degree in Business Administration/Transportation/Logistics

High School Diploma/GED

Job description

Job Summary

Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

Job Description

Key Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity


• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability


• Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems


• Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer specific reporting and financial analysis through face-to-face interactions at customer location


• Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market


• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports


• Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required)


• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call


• Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met


• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications

Minimum Qualifications

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience

Willing to travel to account, customer, and company event locations when applicable

Ability to work across multiple shifts including nights and/or weekends if needed

Willingness to regionally relocate dependent on account assignment

Preferred Qualifications

Experience managing a team

Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level

Ability to accurately analyze situations and reach productive decisions based on informed judgment

Ability to adapt to changing environments

Ability to establish and maintain healthy working relationships with clients, vendors, and peers

Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner

Ability to effectively transmit, receive, and accurately interpret ideas through various mediums

Ability to recognize, anticipate, and resolve organizational, operational, or process problems

EXPECTED 45 WORK HOURS PER WEEK (5 HOURS PAID AT OVERTIME RATE)

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

Education

Bachelors: Transportation Logistics, Bachelors: Business Administration/Management, GED (Required), High School (Required), Bachelors: Supply Chain Management

Work Experience

Customer Service/Account Manager, Management-Entry Level, Transportation/Logistics, Business Administration

Job Opening ID

00634961 Manager Trainee (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.