Manager Trainee

Ace Hardware; Corbin (KY); On-site; USD 48,000 - 60,000; Full time

Job summary

Ace Hardware in Corbin, KY is seeking a Manager Trainee to learn the duties of a WD Bryant Ace Hardware Store Manager and develop the skills needed for a Store Manager role. You will learn to deliver Legendary Customer Experience, build a strong team, drive sales, and manage inventory and profit.

Average training period is 3 to 6 months; the role requires 5+ years of store management experience, and a high school diploma or business degree is preferred. Valid driver’s license is required.

Qualifications

• Minimum 5 years store management experience.
• Retail or hardware experience preferred.
• Must be 18+ with a valid driver’s license.
• Bachelor’s degree in Business or equivalent preferred.

Responsibilities

• Recruiting, hiring, developing, evaluating, disciplining, and retaining team members.
• Delivering Legendary Customer Service and WOW experiences.
• Plan daily activities and manage staffing for store operations.
• Lead merchandising and inventory management to meet sales goals.
• Coordinate with District Manager to improve processes and implement promotions.
• Create a welcoming, inclusive environment and develop team members.
• Open/close as MOD and handle banking tasks.
• Train on budgeting, forecasting, payroll analysis, and paperwork.
• Support district initiatives and community involvement.

Skills

People management

Hiring

Training

Customer service

Operations

Education

High school diploma

Bachelor’s degree in Business

Job description

Manager trainee

Overall Job Summary

The Manager

Trainee is responsible for learning the duties of WD Bryant ACE Hardware Store Manager

position and developing the skills required for a Store Manager role.

Primary duties include delivering Legendary Customer Experience, building

the team, driving sales, managing inventory, managing profit and sales, expense

control, reducing and managing shrink.

At WD

Bryant our customer promise is to strive to be the best and most helpful

hardware store there is. Without

exception, we embody what it means to provide outstanding customer service.

Essential Duties and Responsibilities

As a WD

Bryant Manager Trainee, you will be observing and learning the following duties

and skills required for a Store Manager role:

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering on our promise of Legendary Customer Service through WOW
• What can I help you find today.
• Offer everything they need.
• Warm thank you.
• Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
• Schedule, organize, and plandaily activities for team members to ensure efficient store operations.
• Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager to eliminate problems.
• Learn how to create a desirable work environment through promotions, recognition, and empowerment.
• Problem solving and conflict resolution for both team members and customers.
• Learn sales and profit management – accountable for achieving top
• Promote a safe and productive work environment
• Bank runs for deposits & change.
• Opening & Closing as MOD.
• Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
• Learnthe process of organizing merchandise resets to company specifications on a periodic basis.
• Implementing and sustaining merchandise presentation by WD Bryant standards.
• Evaluating a competitive environment and working with Operations and
• Merchandising teams to ensure quality and performance.
• Average training period 3 to 6 months.

• PAPERWORK:
• Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
• Train to do periodic sales forecasting, payroll analysis and budget review.
• Train on documentation of team member evaluations and corrective action.
• INVENTORY:
• Train on managing periodic price changes.
• Train on communicating inventory needs to buyers and distribution centers.
• Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• SPECIAL PROJECTS:
• Learn how to coordinate and conduct special sales events.
• Train in assisting the District Manager and other Store Managers in solving district issues and support operational needs.
• Community involvement.
• TEAM MEMBER RELATIONS:
• Set the tone for and reinforce the mission and values of WD Bryant Ace Hardware and consistently develop the store as the “Employer of Choice”.
• Learn how to address team member issues and concerns, working with HR team when necessary.
• Learn how to assess and develop team members for advancement within the organization.
• BUDGET/AUDITING
• Train to be responsible for budgeting and sales forecasting.
• Learn how to be responsible for auditing store processes.

Required Qualifications

Experience:

a minimum of 5 years store management experience. Retail experience and/or hardware, expertise

in a specific department, Shop services, or tool knowledge is strongly

preferred. Supervisory experience preferred. Must be at least 18 years of

age and possess a valid driver’s license.

Education:

High school diploma, Bachelor’s degree in Business related field preferred.

Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

• Must have valid driver’s license if you drive for company business.
• Process information and merchandise through system and POS Register system.
• Read, write, and count to accurately complete all documentation.
• Freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Work a minimum of 50 hours per week.
• Stand and walk for long periods of time often up to four hours straight without a break.
• Travel to other store locations and to company functions.
• Understanding that you may be asked to relocate withing 100 mile radius of any WD Bryant store location.
• Ability to operate Lift equipment.

Working Conditions

• Normal office working conditions

Physical Requirements

• Standing (not walking)
• Sitting
• Walking
• Kneeling/Stooping/Bending
• Reaching overhead
• Driving a vehicle
• Lifting up to 50 pounds

*One week of PTO as of your date of

hire. (Conditions do apply, inquire with District Manager)

Disclaimer

This job

description represents an overview of the responsibilities for the

above-mentioned position. It is not intended to represent a comprehensive

list of responsibilities. A team member should perform all duties as

assigned by his/ her supervisor.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.