Manager Trainee

J.B. Hunt Transport Services, Inc.; Cambridge (MD); On-site; USD 46,100 - 63,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Job summary

J.B. Hunt Transport Services, Inc. is seeking a candidate for a position focusing on managing freight operations. The role includes ensuring compliance, safety, and efficient service delivery while maintaining positive relationships with drivers and clients.

Candidates must possess a High School Diploma/GED and ideally a Bachelor’s degree in a relevant field. The expected salary range is between $46,100 - $63,000 annually. The position offers various benefits including medical, dental, vision, and a retirement plan.

Qualifications

• High School Diploma/GED with 4 years of equivalent education/experience.
• Willingness to travel to various locations if necessary.

Responsibilities

• Build and maintain relationships with drivers and carriers.
• Perform administrative duties including payroll and budget management.
• Manage freight movement and ensure on-time service.

Skills

Effective communication skills

Ability to adapt to changing environments

Conflict resolution

Decision-making

Relationship management

Education

High School Diploma/GED

Bachelor’s degree in Transportation Logistics or similar

Job description

Job Summary

Under general supervision, this position is responsible for learning the management of small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

Key Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set‑up, minimize turnover and maximize ongoing productivity.
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
• Learn to utilize personnel management including training and orientation of drivers and/or employees, including the training and assistance with internal and third‑party (customer) systems.
• Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer‑specific reporting and financial analysis through face‑to‑face interactions at customer locations.
• Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market.
• Learn to perform administrative duties such as payroll, management of the Net‑Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports.
• Learn to manage yard, including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety‑related mechanical issues are fixed for account equipment (as required).
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call.
• Learn to maintain the Company’s safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on‑time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick‑up and delivery schedules, and other environmental factors on the road.

Must be open to working nights and/or weekends.

Relocation is encouraged, but not required, following completion of the 1–6 month program (program length may vary).

Qualifications

• High School Diploma/GED with up to 4 years of equivalent education, experience, and training and currently enrolled and working towards degree program(s) with up to 2 years or equivalent education, experience, and training and/or Bachelor’s degree with ability to work across multiple shifts including nights and/or weekends if needed.
• Must be willing to travel to account, customer, & company event locations when applicable.

Preferred Qualification: Bachelor’s plus 1 year of or equivalent education, experience and training.

Skills & Abilities

• Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
• Effective communication skills.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Compensation

The expected starting pay range for this position is between $46,100 - $63,000 per year.

This position is not eligible for employment-based sponsorship.

Benefits

Medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

Education

Bachelor’s: Transportation Logistics; Bachelor’s: Business Administration/Management; GED (Required); High School (Required); Bachelor’s: Supply Chain Management.

Work Experience

Customer Service/Account Manager, Management-Entry Level, Transportation/Logistics, Business Administration.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.