Manager Total Rewards

Insight Global (United States); Suwanee (GA); On-site; USD 90,000 - 150,000; Full time

Job summary

Insight Global is seeking a seasoned Total Rewards Manager to oversee payroll operations, employee benefits, retirement programs, and regulatory compliance across a complex workforce in Georgia. The role requires handling payroll for both union and non‑union staff and navigating multiple collective bargaining agreements.

The ideal candidate excels in analytics, cross‑functional collaboration with HR, Finance, and operations, and driving improvements in payroll processes, reporting, and benefits

Qualifications

• Experience in payroll management or total rewards.
• Familiarity with union payroll requirements and collective bargaining agreements.
• Experience handling multi‑frequency payroll (weekly/biweekly).

Responsibilities

• Oversee end‑to‑end payroll operations for union and non‑union staff.
• Ensure payroll reporting, reconciliation, and regulatory compliance.
• Manage benefits administration, retirement programs, and 401(k) plans.
• Coordinate with HR, Finance, and operations to resolve payroll discrepancies.
• Lead process improvements to increase accuracy and efficiency.

Skills

Payroll management

Total rewards

Benefits administration

Union payroll

Multi‑cycle payroll

Compliance & audits

Cross‑functional collaboration

Analytical skills

Communication

Education

Bachelor's degree (HR, Finance, or equivalent)

Tools

HRIS/Payroll systems

Job description

• Proven experience in payroll management, total rewards, benefits administration, or a closely related HR function.
• Strong experience managing payroll for unionized workforces.
• Demonstrated knowledge of collective bargaining agreements and union payroll requirements.
• Experience overseeing complex payroll environments with multiple payroll frequencies, including weekly and biweekly cycles.
• Working knowledge of employee benefits, including 401(k), pension plans, and health and welfare programs.
• Strong understanding of payroll compliance, reporting requirements, and audit procedures.
• Experience managing payroll operations across both union and non-union employee populations.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities while maintaining a high degree of accuracy.
• Excellent communication skills and the ability to collaborate across HR, Finance, and operational teams.

Nice to Have Skills & Experience

• Experience supporting multiple labor unions with differing benefit structures and reporting requirements.
• Experience in construction, industrial services, manufacturing, or another heavily unionized industry.
• Familiarity with trade unions, including boilermakers and pipefitters.
• Experience managing payroll for a geographically dispersed or multistate workforce.
• Previous experience supporting payroll audits, union reporting, and benefits compliance.
• Experience implementing payroll process improvements or system enhancements.

Job Description

We are seeking an experienced Total Rewards Manager to oversee payroll operations, employee benefits, retirement programs, and regulatory compliance across a complex workforce.

The ideal candidate will have extensive experience managing payroll for both union and non-union employees, navigating multiple collective bargaining agreements, and ensuring accurate and timely payroll processing.

This individual will play a critical role in maintaining compliance, streamlining payroll processes, and supporting a diverse employee population with varying compensation structures, benefits, and payroll schedules.

Key Responsibilities

Payroll Management & Operations

• Oversee end-to-end payroll operations, ensuring accurate and timely processing across multiple employee populations.
• Manage complex payroll schedules, including weekly and biweekly payroll cycles.
• Administer payroll for both union and non-union employees.
• Ensure accurate payroll reporting, reconciliation, and compliance with applicable regulations.
• Manage payroll processes involving multiple employee classifications, compensation structures, and benefit arrangements.
• Oversee payroll reporting requirements, including union-specific reporting and submissions.
• Identify opportunities to improve payroll accuracy, efficiency, and operational processes.

Union Payroll & Compliance

• Manage payroll administration for employees represented by multiple labor unions.
• Ensure compliance with collective bargaining agreements and union-specific payroll requirements.
• Oversee union-related reporting, contributions, deductions, and benefit obligations.
• Navigate varying union benefit structures, including pension plans, welfare programs, and retirement contributions.
• Maintain compliance with applicable labor regulations and reporting requirements.
• Partner with HR, Finance, and operational leadership to address payroll discrepancies and compliance concerns.

Benefits & Total Rewards Administration

• Oversee administration of employee benefits programs, including health and welfare benefits, 401(k), and pension plans.
• Ensure accurate processing of employee benefit deductions, contributions, and related payroll transactions.
• Support compliance requirements associated with retirement plans and employee benefits.
• Coordinate with internal stakeholders and external providers to ensure accurate benefits administration.
• Support the ongoing evaluation and improvement of total rewards processes and programs.

Reporting, Audits & Process Improvement

• Support payroll audits and ensure accurate documentation and reporting.
• Maintain compliance with internal policies, regulatory requirements, and union agreements.
• Identify and resolve payroll discrepancies and reporting issues.
• Develop and implement process improvements to increase payroll efficiency and accuracy.
• Partner cross-functionally with HR, Finance, and leadership to support payroll and benefits initiatives.