Manager, Technology Delivery

COMFORT SYSTEMS; Minneapolis (MN); Hybrid; USD 110,000 - 147,000; Full time

Job summary

Ameriprise Financial in Minneapolis, MN is seeking a senior technology leader to guide a team responsible for hardware/software/network design and deployment. You will mentor staff, drive best practices, and ensure delivery aligned with architectural goals.

The role requires 5+ years in tech leadership, a solid track record in delivering initiatives, and strong problem-solving abilities. This is a hybrid, full-time exempt position within a major financial services organization.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
• 5+ years of progressively responsible experience in technology leadership.
• Proven track record delivering initiatives and driving execution.
• Experience influencing, leading, and coaching without direct leadership responsibility.
• Strong reasoning and troubleshooting skills.

Responsibilities

• Provide technical leadership to a high-performing team and ensure alignment with architectural goals.
• Deliver robust technical solutions with vendors/contractors while meeting SLAs and timelines.
• Oversee design artifacts, testing, and hand-off of new technologies.
• Drive continuous improvement of processes and SDLC adherence.
• Define and report department performance metrics to technology leadership.
• Stay current with industry trends and articulate value of new technologies.

Skills

Leadership

Mentorship

Vendor management

Performance management

Problem solving

Education

Bachelor's degree in Computer Science, Engineering, related field, or equivalent relevant work experience.

Job description

Hybrid

Minneapolis, Minnesota

Full time

R26_3598

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Provide technical expertise and leadership to a team dedicated to hardware/software/network technologies design and build activities (may be comprised of internal and/or vendor/contractor resources). Ensure activities are completed, validated, align with architectural objectives and requirements, and successfully deploy into the production environment. Provide mentorship to team ensuring optimization of designs/solutions. Champion standard processes and procedures. Provide troubleshooting for development and test environment issues.

Key Responsibilities

• Provide technical expertise and leadership to a team of highly technical employees. Develop and maintain a high performing team through effective hiring, vendor partner management, coaching and performance management. Foster a collaborative, success-oriented team environment where resources are empowered and accountable. Provide work direction, delegation, and prioritization to team. Ensure compliance with company's policies, processes and procedures.

• Work in partnership with leadership and team members (vendors/contractors and direct reports as applicable) to deliver robust technical solutions, ensuring that service level commitments and project time lines are maintained. Ensure successful project design, configuration, performance, implementation and outstanding service delivery. Oversee the technical correctness and completeness of artifacts/documentation associated with engineering designs; pro-actively identify and resolve issues/problems. Verify that build activities are complete per the approved engineering diagrams. Redirect build activities as necessary. Oversee the hand-off of design solutions and confirm testing and validation are executed prior to the final release of new and upgraded technologies.

• Influence the continuous improvement of processes, policies and best practices to optimize performance and availability of technologies. Drive and develop consistent technical build, implementation and support processes. Verify designs are validated and adhere to defined standards. Ensure ongoing improvements align with standard process/service management principles and technology Systems Development Life Cycle (SDLC) methods.

• Evaluate, troubleshoot and participate in root-cause analysis of development and test environment issues within technical area of expertise. Once corrective action is identified, lead respective team to implement changes/improvements in designs/builds as necessary to prevent recurrence.

• Define, track and measure overall department performance and metrics. Complete and distribute reports, models, status updates, statistics, etc., to technology leadership as required. Provide proper escalation to leadership for issues/problems as necessary. Participate in the organization's strategic and financial planning process.

• Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Effectively present the value proposition of business appropriate emerging technologies to technology leadership.

Required Qualifications

• Bachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience.

• 5+ years of experience of progressive scope/impact/responsibility (including both hands-on and leadership roles) working with technologies.

• Proven track record for delivering varying initiatives and driving execution

• Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.

• Demonstrated reasoning and troubleshooting skills.

Preferred Qualifications

• Proven ability to communicate and articulate technical information across various organizational levels.

• Experience working in geo-dispersed team environment.

• Ability to negotiate or persuade others in moderately complex situations.

• Knowledge of broker-dealer compliance regulations

Base Pay Salary

The estimated base salary for this role is $110,000 - $147,000 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Technology

Line of Business

TECH Technology

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years.

Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities , we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation.

For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact.

As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers:

• Ameriprise Financial : Financial planning, advice and wealth management.

• Columbia Threadneedle Investments : Global asset management serving individual, institutional and corporate clients.

• RiverSource Insurance & Annuities : Products and solutions designed to help clients protect and grow their wealth.

Explore opportunities within each business and region below.

• Ameriprise US | Careers (https://www.ameriprise.com/careers)

• Ameriprise India | Careers

• Columbia Threadneedle Investments US | Careers (https://www.columbiathreadneedleus.com/investorspa/about/careers)

• Columbia Threadneedle Investments EMEA APAC | Careers

• RiverSource | Careers (https://www.riversource.com/your-career-at-riversource)

Can I check the status of my application?

Yes, you can check the status of your submitted application. To do so, you will need to log into the Candidate Homepage (https://ameriprise.wd5.myworkdayjobs.com/Ameriprise) with your username and password.

What information is required to apply for a job?

Requirements vary by position, state and/or region. Be prepared to provide work history, resume, and contact information at a minimum.