Manager, Technical Resilience Strategy

Regions Bank; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

Regions Bank is seeking a Manager, Technical Resilience & Enterprise Resilience Strategy to lead the Business Continuity, Disaster Recovery and Incident Management programs across the organization. The role requires strong SME capabilities, strategic vision, and stakeholder management across Technology, Operations and Digital teams.

The position is exempt from overtime, offers incentive eligibility, and reports into the Enterprise Resilience function.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field with eight years of hands-on BCDR/ITDR experience

Responsibilities

• Oversees planning, development, execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs

Skills

BCDR

Disaster Recovery

Risk and Compliance

Stakeholder Management

Vendors & third-party coordination

Technical resilience

Communication skills

Strategic planning

Team leadership

Education

Bachelor's degree in Computer Science/Information Systems/Business Administration

High School Diploma or GED with 12+ years experience

Tools

GRC familiarity

ITDR frameworks (DRII/BCI/BCDR)

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description

At Regions, the Business Continuity and Disaster Recovery Manager is responsible for the hands‑on management of the Business Resiliency program. This position requires a proven subject matter expert with demonstrated competency in the planning, development, program execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs. This position requires communication and coordination across the organization and must demonstrate strong communication and stakeholder management skills.

Primary Responsibilities

• Ensures that plans are properly rated for all business process areas, contains all required sections, and reflects current conditions
• Develops plans and strategies that are appropriate, cohesive, and viable, while recovering key functions within required time frames
• Provides training on the correct implementation of Business Continuity and Disaster Recovery (BC & DR) processes, standards and impart training to ensure recoverability of business processes and supporting services across organizations
• Supports review and maintenance of business continuity policy, standards, and processes
• Coordinates internal reporting and tracking of business continuity related issues and remediation activities
• Supports assigned oversight areas with the creation, maintenance and testing of their various business continuity plans
• Identifies Business Continuity related risks (internal / external), the assessment of their likelihood, as well as potential impacts and risk mitigation plans
• Proactively identifies and implements BC & DR program and process improvements
• Provides ongoing subject matter expert (SME) guidance and assistance on business continuity matters
• Ensures that Technology Disaster Recovery applications have fully documented, tested, executable plans
• Designs, coordinates, and executes BC & DR annual test exercises for critical business processes and produce test reports including lessons learned
• Partners with infrastructure and application areas to develop and maintain recovery procedures for Tier 1 business applications
• Develops recovery priorities, timelines, and strategy for proper sequence of recovery components
• Educates technology partners in practices of technology risk disaster recovery planning
• Reviews existing and proposed plans for recoverability effectiveness and identify opportunities for improvement
• Provides guidance to management in self‑assessing their control environment
• Develops and reviews third party contracts for hardware and telecom services for Disaster Recovery hardware equipment and location resources
• Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite
• Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field and eight (8) years of hands‑on Business Continuity and/or Information Technology Disaster Recovery experience
• Or High School Diploma or GED and twelve (12) years of hands‑on Business Continuity and/or Information Technology Disaster Recovery experience
• Familiarity with Governance, Risk and Compliance as it applies to BCDR planning
• Financial Services/Banking industry experience

Preferences

• Prior leadership, supervisory or management experience
• Business Continuity, Disaster Recovery, Risk and Audit certifications preferred (e.g. Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Master Business Continuity Professional (MBCP), etc.)
• Experience with Business Continuity Planning (BCP) framework components including Business Resumption Planning, Crisis Management Planning, Incident Response Planning, Disaster Recovery Planning, Plan Exercising/Testing, and Conducting BIAs
• Experience in performing BC Audits
• Experience in managing and coordinating the response to a major, unplanned disruptive event that required activation of the BC/DR/Incident or Crisis Management Plans

Skills And Competencies

• Ability to develop and maintain relationships with employees of all levels
• Ability to think strategically and drive tactical execution
• Ability to understand and apply DR concepts to both mainframe and distributed environments
• Ability to work effectively as a member of a cross-functional team
• Advanced influencing skills and ability to drive the BC & DR agenda
• Knowledge and experience in performing assessments aligned with the best practices
• Knowledge of the Disaster Recovery Institute International (DRII)/Business Continuity Institute (BCI)/BCDR frameworks
• Proven leadership skills and a track record of team building
• Strong analytical, critical thinking, problem resolution, and decision‑making skills
• Strong documentation skills, including the ability to create detailed and well‑organized summaries of risk assessment findings that can be easily understood by stakeholders
• Strong presentation, interpersonal, written, and verbal communication skills
• Understanding of and ability to interpret applicable rules, regulations, and industry guidance

The Manager, Technical Resilience & Enterprise Resilience Strategy holds a dual‑accountability role within the Enterprise Resilience function. First, this person is the direct people manager of the Technical Resilience (ITDR) pillar and Vendor Resilience