Manager, Technical Platform Owner - Education

Johnson & Johnson; Raritan (NJ); On-site; USD 104,000 - 177,000; Full time

Job summary

Johnson & Johnson in Raritan, NJ, seeks a Manager, Technical Platform Owner - Education to lead a transformative education platform strategy for HCPs and employees. The role drives an AI-powered, joined ecosystem with Microsoft Dynamics integration and aims to replace fragmented systems with a unified, scalable solution.

The leadership profile emphasizes business focus, collaboration, and end-to-end product strategy, ensuring reliability, efficiency, and value across the site’s technology

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related technical field.
• 7 years of related IT experience.
• Proven experience leading technology delivery in a regulated manufacturing/industrial environment.
• Strong ability to translate business needs into technology roadmaps, investment priorities, and executable plans.
• Experience partnering with senior business stakeholders and influencing across functions.
• Demonstrated strength in financial management: budgeting, cost optimization, and total cost of ownership.
• Experience managing complexity, multiple initiatives, and competing priorities in a matrixed environment.
• Excellent verbal and written communication, with ability to reach both technical and non-technical audiences.
• Strong analytical and problem-solving skills with root-cause analysis.
• Ability to work independently with minimal supervision and tight deadlines.
• Proven experience leading cross-functional teams; direct people management preferred where reports exist.
• Experience with project management or Agile methodologies.

Responsibilities

• Lead planning and coordination of education platform transformation technology solutions with enterprise product teams and delivery partners.
• Translate priorities into a business-led technology roadmap (0–5 years) aligned with product and business strategies.
• Serve as trusted technology partner for site leadership and key stakeholders across medtech businesses and technology teams.
• Own identification, translation, prioritization, delivery, and lifecycle management of site technology demand and capabilities.
• Ensure local technology solutions align to enterprise product categories and drive standardization across ecosystems.
• Develop and maintain site IT roadmap and investment justification with business and finance stakeholders.
• Drive speed-to-value using Agile and iterative delivery practices where appropriate.
• Establish regular communications with site stakeholders on roadmap progress, risks, and outcomes.
• Coordinate with external vendors for resourcing, delivery quality, timelines, and governance.
• Oversee IT financial management, budgets, and year-over-year cost optimization.

Skills

Technology leadership

Cross-functional collaboration

IT financial management

Roadmap translation

Education

Bachelor’s degree in CS/Engineering/IT

Tools

LMS systems

CRM platforms

AI concepts

Microsoft Dynamics familiarity

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

Job Function

Technology Product & Platform Management

Job Sub Function

Multi-Family Technology Product & Platform Management

Job Category

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description

We are searching for the best talent for a Manager, Technical Platform Owner - Education professional to be located in Raritan, NJ.

J&J MedTech's commercial organization is redefining the global education platform to drive learning excellence in HCPs and J&J employees into a single AI-powered platform that integrates with Microsoft Dynamics technologies. It aims to replace fragmented systems, disconnected processes, and siloed data with one integrated customer engagement ecosystem.

Leadership Profile:

Business-focused and technology-aware; risk-conscious and collaborative; accountable and outcome-driven. Bridge business needs and the right technology, owning end-to-end system reliability and future product strategy, driving adoption, safeguard performance, and enabling the site to run seamlessly - delivering sustained value to our patients and stakeholders.

Key Responsibilities

• Lead the planning and coordination of education platform transformation technology solutions, working with enterprise product teams and delivery partners to support deployment and ongoing operations in alignment with segment and enterprise IT strategies.
• Translate education priorities, operational challenges, and risks into a business-led technology roadmap spanning short- and mid-term horizons (0–5 years), using a business-first technology perspective and ensuring alignment with segment product and business strategies.
• Serve as the trusted technology partner and primary JJT point of contact for site leadership and key business stakeholders, fostering strong collaboration between medtech global businesses, and technology teams and coordinating digital topics and escalations.
• Own the identification, translation, prioritization, delivery, and lifecycle management of site technology demand and capabilities, identifying capability gaps, pain points, and opportunities early while balancing measurable business value, cost, risk, resources, and dependencies.
• Ensure local technology solutions are aligned to standard enterprise product categories, driving consistency, scalability, and optimization across the digital ecosystem. Contribute to a global standardized eco-system of systems/applications.
• Develop and maintain site IT roadmap, help shape business case development and investment justification in partnership with business and finance stakeholders.
• Drive speed‑to‑value through effective execution models, including Agile and iterative delivery practices where appropriate.
• Establish and lead regular cadence of communications with site stakeholders to provide visibility into roadmap progress, risks, dependencies, and outcomes.
• Partner with External vendors to ensure appropriate resourcing, delivery quality, adherence to timelines and budgets, and active governance of partner performance.
• Accountable for IT financial management, including operating budgets, total cost of ownership, year‑over‑year cost optimization, and alignment with enterprise planning processes.
• Identify and lead opportunities to improve operational efficiency, system reliability, and cost effectiveness of plant technology solutions.
• Own end-to-end operational performance and technology-related continuity for the site, including incident management, escalation coordination, root cause analysis, service governance, service‑level adherence, risk management, and continuous improvement of reliability metrics.
• Ensure quality, safety, regulatory compliance, cybersecurity, risk management, reliability, and technology lifecycle management practices are embedded into site roadmaps, maintaining visibility and active mitigation of technical debt, compliance requirements, and critical dependencies.
• Provide site technology leadership and coordinate internal team members and vendors to deliver consistent, high‑quality IT services, with direct people‑management accountability where assigned.
• Identify, promote, and drive innovation opportunities that address site priorities, close capability gaps, and create measurable business value.

Qualifications & Requirements

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field.
• 7 years of related experience in IT required.
• Proven experience leading technology delivery and support in a regulated manufacturing environment, operations, or industrial environment.
• Strong ability to translate business needs into technology roadmaps, investment priorities, and executable plans.
• Experience partnering with senior business stakeholders and influencing across multiple functions.
• Demonstrated strength in financial management, including budgeting, cost optimization, and total cost of ownership.
• Experience managing complexity, multiple concurrent initiatives, and competing priorities in a matrixed environment.
• Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non‑technical audiences.
• Strong analytical and problem‑solving skills, including the ability to identify root causes and develop practical solutions.
• Ability to work independently with minimal supervision while meeting tight deadlines.
• Proven experience leading cross-functional teams, coaching contributors, and coordinating performance across internal teams and external partners; direct people‑management experience is preferred where the role includes assigned reports.
• Experience with project management or Agile methodologies.

Preferred / Domain Experience

• Experience in MedTech, pharmaceutical, medical device, consumer, or other regulated manufacturing environments.
• Knowledge of manufacturing or supply chain business processes and associated technology solutions.
• Familiarity with cybersecurity, risk management, and technology lifecycle management concepts in operational environments.
• Experience working with external vendors and global or enterprise IT service organizations.
• Familiarity with LMS systems, digital ecosystems, and CRM
• Familiarity with AI concepts and technology innovation for business value creation.

#JNJTech

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills:

• Budget Management
• Business Architecture
• Business Process Design
• Business Savvy
• Computer Programming
• Developing Others
• Human-Computer Interaction (HCI)
• Inclusive Leadership
• Leadership
• Motivating People
• Platform as a Service (PaaS)
• Product Knowledge
• Resource Allocation
• Software Development Management
• Strategic Change
• Tactical Planning
• Team Management
• Technical Credibility

The anticipated base pay range for this position is :

$104,000 - $177,100

Additional Description For Pay Transparency

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits