Manager, Talent Management- Performance Management

CO1000 CDW, LLC; Chicago (IL); On-site; USD 114,000 - 159,000; Full time

Job summary

CDW is seeking a Manager, Talent Management- Performance Management to evolve how performance is defined and measured across the company. You will shape the enterprise performance strategy and align it with business priorities.

This role partners with HR and business leaders to design scalable processes, optimize conversations, and drive adoption of AI-enabled solutions in Workday.

Qualifications

• Bachelor's degree in HR, Business, Organizational Development, Psychology, or related field with 5+ years progressive experience in performance management or talent management.
• Experience partnering with business leaders to drive adoption and change.
• Experience leveraging HR technology and workforce data to improve processes and outcomes.

Responsibilities

• Define enterprise performance strategy and governance for the organization.
• Drive year-round performance prioritization and meaningful performance conversations.
• Lead AI-enabled improvements in performance management and adoption.

Skills

Performance strategy

Global process ownership

Change management

HR business partnership

AI adoption

Workday

Data-driven decision making

Program management

Stakeholder management

Education

Bachelor's degree in HR, Business, Organizational Development, Psychology, or related field

Tools

Workday

Job description

The Manager, Talent Management- Performance Management (Manager, Performance Strategy) is responsible for evolving how CDW defines, measures, and accelerates individual and organizational performance. This role shapes the enterprise performance strategy and helps ensure performance practices support business priorities, reinforce the CDW Way, and enable an AI-first, outcome-obsessed mindset. This role connects performance strategy, year-round prioritization, manager and coworker conversations, technology enablement, and AI adoption into a practical experience that helps leaders and coworkers focus on the work that matters most. Working across Coworker Success (HR) and with business leaders, this individual brings an enterprise mindset to designing solutions that strengthen performance, drive behavior change, and prepare the workforce for the future. The position reports to the Director, Talent Strategy & Workforce Transformation.

What you'll do

• Performance Strategy & Global Process Ownership Serve as the Global Process Owner for CDW's enterprise performance management process, including philosophy, design, governance, standards, and continuous improvement.
• Set the strategic direction for how CDW sets goals, prioritizes work throughout the year, measures outcomes, and enables meaningful performance conversations.
• Ensure performance practices reinforce CDW's business strategy, values and commitments, and leadership expectations.
• Evaluate how AI, automation, and evolving ways of working should shape the future of performance management and recommend approaches that clarify where people add value and where technology does.
• Partner with HR Technology to design, configure, and continuously improve performance capabilities within Workday and related tools.
• Use data, adoption metrics, and stakeholder feedback to assess effectiveness, simplify the experience, and increase business impact.
• HRBP & Regional Talent Partnership Partner closely with HR Business Partners and regional Talent teams to drive consistent, high-quality execution across the enterprise.
• Balance global consistency with the flexibility needed for regional, functional, and market-specific requirements.
• Equip leaders and HR teams with guidance, tools, and enablement that improve the quality of performance conversations.
• Serve as a trusted advisor on performance philosophy, governance, technology, and adoption.

What we expect of you

• Bachelor's degree in human resources, Business, Organizational Development, Psychology, or a related field and 5+ years of progressive experience in performance management, talent management, organizational effectiveness, HR business partnership, change management, or a related HR discipline OR 9+ years of progressive experience in performance management, talent management, organizational effectiveness, HR business partnership, change management, or a related HR discipline Experience leading enterprise-wide HR or talent processes, programs, or transformation initiatives within a large, multinational company.
• Experience partnering with business leaders and HR teams to drive adoption and lead change.
• Strong program management, communication, and stakeholder management skills.
• Experience leveraging HR technology and workforce data to improve processes and outcomes.
• Demonstrated personal use of AI tools to improve productivity, analysis, communication, or decision‑making.
• Strong curiosity and commitment to continuous learning in AI, workforce transformation, and the future of work.

Preferred skills, qualities and experience needed

• Experience influencing the strategy, governance, and adoption of a global HR or talent process as a process, program, or product owner within a multinational company.
• Prior HR Business Partner experience, with demonstrated ability to translate business strategy into talent solutions.
• Experience partnering across regions and balancing enterprise consistency with market‑specific needs.
• Experience with Workday or a similar talent technology platform.
• Experience leading change champion, ambassador, super‑user, or community‑based adoption networks to drive adoption.

Pay & Benefits

Pay range: $114,000 - $158,800 depending on experience and skill set

Annual bonus target of 10% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

Equal Opportunity Employer

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.