Manager, Talent and Leadership Development

Tractor Supply Company; Brentwood (TN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Tractor Supply Company is seeking a Manager, Talent and Leadership Development to design, implement, and lead learning programs across Tractor Supply Stores and Petsense. You will partner with HRBPs, store ops, and leaders to identify needs and deliver scalable solutions focusing on onboarding, product knowledge, leadership development, and operational excellence.

Responsibilities include creating learning journeys, measuring program effectiveness, and driving continuous improvement while

Qualifications

• Design and deliver learning solutions using Articulate and other design software.
• 7+ years in learning and development or related field with cross-functional initiatives.
• Bachelor’s degree or equivalent in a related field preferred.

Responsibilities

• Develop and execute learning and enablement strategies for Tractor Supply Stores and Petsense.
• Lead onboarding and operational excellence initiatives across stores and Petsense.
• Translate business needs into scalable learning journeys and measure impact.

Skills

Articulate

Instructional design

Performance consulting

Project management

Facilitation

Communication

Stakeholder management

Education

Bachelor’s degree in Human Resource Development, Organizational Development, Adult Education, Business

Tools

Learning Management System

Job description

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Manager, Talent and Leadership Development | Stores & Petsense

Overall Job Summary

This position is responsible for developing and executing learning and enablement strategies that build Team Member capability and support business performance across Tractor Supply Stores and Petsense. The role partners with HR Business Partners, Store Operations, Petsense leaders, and cross-functional partners to identify performance needs and translate business priorities into scalable learning and enablement solutions. Primary areas of responsibility include onboarding and operational excellence for Tractor Supply Stores, and onboarding, operational excellence, product knowledge, and leadership development for Petsense.

Essential Duties and Responsibilities (Min 5%)

• Learning & Enablement Strategy. Develop and execute learning and enablement strategies aligned to business priorities for Tractor Supply Stores and Petsense. Consult with HR Business Partners, business leaders, and cross-functional partners to identify performance needs, recommend the right approach, and ensure solutions are practical, role-relevant, scalable, and connected to business outcomes.
• Store Operations Enablement. Lead onboarding and operational excellence strategies for Tractor Supply Stores. Partner with business owners and subject matter experts to equip Team Members to perform effectively in role, execute safe, consistent, and efficient operations, and deliver Legendary Service.
• Petsense Learning & Enablement. Lead onboarding, operational excellence, product knowledge, and leadership development strategies for Petsense, strengthening role readiness, operational execution, product confidence, Customer conversations, and leadership capability.
• Solution Design, Implementation & Continuous Improvement. Translate business needs into learning journeys, enablement plans, tools, resources, and experiences; guide implementation across appropriate channels. Establish measures of success, evaluate effectiveness and business impact, identify gaps, and improve solutions based on results and feedback.
• Cross-Functional & Partner Leadership. Build strong partnerships with HR Business Partners, business leaders, subject matter experts, Store Communications, technology partners, and other enterprise teams to align priorities and drive execution. Manage relevant vendor, faculty, and consultant relationships, including contracting and ensuring solutions are appropriately Tractorized and aligned to business needs.

Required Qualifications

Design and Development Experience: Demonstrated experience designing, developing, and delivering learning solutions using Articulate and other learning and design software.

Experience: 7+ years of experience in learning and development, talent development, organizational development, performance consulting, enablement, or a related field, with demonstrated experience developing and implementing learning strategies and leading complex, cross-functional initiatives. Retail, multi-unit, store operations, or other customer-facing experience preferred.

Education: Preferred Bachelor’s degree in Human Resource Development, Organizational Development, Adult Education, Business, or a related field preferred. Any suitable combination of education and relevant experience will be considered.

Preferred knowledge, skills or abilities

• Strong knowledge of adult learning principles, instructional design, and performance consulting, with the ability to apply them to practical business needs and outcomes.
• Ability to develop learning and enablement strategies that connect business priorities, Team Member capability, and measurable business results.
• Strong organizational development, project management, problem-solving, consulting, and influencing skills; able to diagnose needs, recommend the right intervention, and lead stakeholders toward effective solutions.
• Ability to manage multiple projects and priorities simultaneously, navigate changing business needs, coordinate cross-functional resources, and deliver against deadlines.
• Ability to lead complex initiatives from strategy through implementation, including stakeholder alignment, change and enablement planning, measurement, and continuous improvement.
• Effective facilitation and presentation skills across classroom, virtual, and business meeting settings.
• Excellent written and verbal communication skills, including the ability to communicate effectively with Team Members, business partners, and senior leaders.
• Strong analytical skills with the ability to use data, feedback, and business measures to evaluate effectiveness, identify gaps, and inform recommendations.
• Experience with learning technologies and learning management systems preferred.

Working Conditions

• Hybrid / Flexible working conditions

Physical Requirements

• Standing (not walking)
• Walking
• Driving a vehicle
• Reaching overhead
• Lifting up to 20 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.

ALREADY A TEAM MEMBER?

Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. Forfull-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.