Manager, Talent Acquisition Enablement

Prudential Annuities Distributors (PAD); The Ironbound (NJ); Hybrid; USD 115,000 - 189,000; Full time

Benefits offered by this job

Market-competitive base salary

Annual bonus potential

Comprehensive benefits

Job summary

Prudential, Newark, NJ, is seeking a Manager, Talent Acquisition Enablement to lead and optimize how TA operates, from process design to technology adoption. You will work across People Services & Solutions, People Technology, and external vendors to raise efficiency and hiring quality.

You will define SLAs, oversee the TA tech stack (ATS, assessments, AI tools), and maintain knowledge repositories while driving recruiter onboarding and upskilling through targeted programs.

Qualifications

• Experience with Talent Acquisition operations or enablement.
• Familiarity with recruiting workflows and service delivery (ATS/CRM, interview processes, pipeline management).
• Ability to translate data into actionable guidance.

Responsibilities

• Run and improve TA processes across the recruiting lifecycle.
• Define and monitor SLAs and drive continuous improvement.
• Oversee TA technology ecosystem, integrations, and knowledge repositories.
• Support onboarding, training, and enablement programs for recruiters.
• Coordinate agency and vendor governance and ensure policy alignment.

Skills

TA operations

Recruiting enablement

ATS/CRM

Data analysis

Vendor management

Tools

SharePoint

AI recruiting tools

Job description

Job Classification:Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & StrategyThe OpportunityAs Manager, Talent Acquisition (TA) Enablement, you’ll play a key role in running and improving how Talent Acquisition operates day-to-day. You’ll help ensure our tools, processes, and standards work seamlessly together, enabling recruiters to deliver high-quality outcomes at scale.This is a hands-on role at the center of TA, partnering across People Services & Solutions, People Technology, People and Experience team, and external vendors to optimize performance today while helping the team adopt new capabilities.Location: Newark, NJ hybrid ( 3 days/week in office)What You’ll DoRun and continuously improve TA processesExecute and optimize the end-to-end recruiting process to ensure efficiency, consistency, and a high-quality experience. Define, monitor, and improve service level agreements (SLAs), identify gaps, and implement practical solutions that strengthen delivery across recruiters, tools, and partners.Manage and optimize recruiting technology & knowledge resourcesOversee day-to-day performance of the TA technology ecosystem (ATS, assessments, AI-enabled tools). Partner with People Services & Solutions, People Technology and vendors on enhancements, integrations, and adoption. Maintain TA knowledge repositories (e.g., SharePoint) as a system of record for tools, processes, and guidance.Enable consistent, high-quality hiring practicesSupport and reinforce recruiting standards, including structured interviewing, candidate management, and selection practices. Ensure recruiters have clear tools, frameworks, and guidance to deliver consistent, high-quality outcomes.Support evolving capabilities (AI, assessments & candidate integrity)Help operationalize AI-enabled recruiting tools, support the evolution of assessment approaches, and practices that promote fairness, quality, and candidate integrity, including fraud mitigation. Monitor emerging risks and contribute to continuous improvement.Deliver insights and improve performanceProduce and analyze TA reporting across operational performance, pipeline health, service delivery, and technology usage. Oversee hiring manager, candidate, and onboarding surveys, ensuring feedback is captured, analyzed, and translated into actionable improvements.Support enablement and key TA programsContribute to recruiter onboarding, training, and ongoing upskilling efforts, including programs such as recruiter bootcamps. Support key initiatives such as the employee referral program and Flex Teams management to strengthen overall TA delivery.Coordinate agency and vendor governanceSupport agency and vendor processes, including contracts, usage standards, and compliance. Partner with Procurement and Legal to ensure alignment with policy and monitor partner performance as part of the overall TA operating model.What You’ll BringExperience or familiarity with Talent Acquisition operations, recruiting enablement, or TA technology in a complex organizationStrong understanding of recruiting workflows, tools, and service delivery (e.g., ATS/CRM, interview processes, pipeline management)Experience working with multiple systems or vendors and supporting adoption of tools or process improvementsAnalytical mindset with the ability to interpret data and identify opportunities to improve performanceStrong problem-solving skills with a focus on execution and continuous improvementAbility to work across teams and build effective partnerships with recruiters, People and Experience team, and support functionsClear, practical communicator who can translate process and data into actionable guidanceNice to haveExposure to AI-enabled recruiting tools or automationFamiliarity with structured interviewing or assessment approachesExperience supporting vendor or agency management processesExperience contributing to training, onboarding, or enablement programsExperience working in a global or multi-regional talent acquisition environmentWhat Success Looks LikeRecruiting processes run smoothly, consistently, and efficientlyTechnology is well adopted and supports recruiter productivityService levels are met and continuously improvingRecruiters are equipped with clear tools, guidance, and supportHiring managers and candidates experience a reliable, high-quality hiring processThe TA function is steadily advancing its use of technology, data, and evolving practices#LIhybridWhat we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.Market competitive base salaries, with a yearly bonus potential at every level.Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.401(k) plan with company match (up to 4%).Company-funded pension plan.Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.If you need an accommodation to complete the application process, please email [e-mail] you are experiencing a technical issue with your application or an assessment, please email [e-mail] to request assistance.