Manager, Systems and Programming

Government of the Virgin Islands; Charlotte Amalie (United States Virgin Islands); On-site; USD 70,000 - 100,000; Full time

Job summary

Government of the Virgin Islands seeks a senior professional to supervise Systems & Programming personnel, overseeing analysis, design, development, and installation of data processing systems. You will coordinate with users and agency staff to ensure effective services and project progress.

The role emphasizes maintaining and updating computer systems, guiding staff, and evaluating new technologies to improve operations within the agency IT division.

Qualifications

• Graduation from a recognized college or university with three years in computer programming, system design and analysis, including supervisory experience.
• Knowledge of computer systems, programming principles, systems analysis, and data processing methods.
• Ability to communicate effectively, orally and in writing; plan, assign, and coordinate work with users, staff, and officials.

Responsibilities

• Supervises, assigns, coordinates, and reviews the work of Systems and Programming Section staff.
• Prepares written reports for the Director on assignment status, project progress, and section activities.
• Evaluates section personnel and provides guidance to improve work performance and technical effectiveness.
• Establishes and maintains communication with authorized users to identify needs and coordinate data processing services.
• Maintains, develops, and modifies computer systems and programs to meet operational requirements.
• Conducts and coordinates staff training to support effective system use and technical development.
• Evaluates new technical developments and recommends appropriate application to section operations.

Skills

Computer systems

Programming principles

Systems analysis

Data processing methods

Project coordination

Staff supervision

Operational planning

Communication skills

Technology evaluation

Education

Bachelor's degree in Computer Science or related field

Job description

Under the general supervision of the agency head or designee, an employee in this class is responsible for supervising the activities of the Systems & Programming personnel engaged in analysis, evaluation, revision, development and installation of new and improved data processing methods, procedures, and techniques. Work requires the development, installation, and maintenance of systems using the knowledge and application of information systems, data processing, computer programs, and computer science techniques. Supervises, assigns, coordinates, and reviews the work of Systems and Programming Section staff. Prepares written reports for the Director on assignment status, project progress, and section activities. Evaluates section personnel and provides guidance to improve work performance and technical effectiveness. Recommends new or improved uses of data processing equipment, systems, and related technology. Establishes and maintains communication with authorized users to identify needs and coordinate data processing services. Maintains, develops, and modifies computer systems and programs to meet operational requirements. Conducts and coordinates staff training to support effective system use and technical development. Evaluates new technical developments and recommends appropriate application to section operations. Prepares technical and administrative reports as required to document section activities and recommendations. Performs other related duties as required. Graduation from a recognized college or university and three years experience in Computer Programming and System Design and analysis, including one year in a supervisory capacity.

FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of computer systems, programming principles, systems analysis, and data processing methods. Knowledge of project coordination, resource allocation, staff supervision, and operational planning. Knowledge of current technology trends, system development practices, and methods for improving program operations. Skill in analyzing technical problems and developing practical system solutions. Skill in managing programming, systems development, and technical support activities. Skill in the effective use of computers, software applications, and related information technology tools. Ability to communicate effectively, orally and in writing. Ability to plan, assign, review, and coordinate the work of technical personnel. Ability to establish and maintain effective working relationships with users, staff, vendors, and agency officials. Ability to apply policies, procedures, and technical standards to resolve operational and system- related issues.

FACTOR 2- SUPERVISORY CONTROLS

Work is supervised by a higher-level officer who gives general assignments, goals, and objectives. The incumbent exercises considerable independence in planning, coordinating, and resolving systems and programming matters. Work is reviewed for compliance with established policies, technical standards, project objectives, and operational results.

FACTOR 3- GUIDELINES

Guidelines include departmental policies and procedures, applicable laws, rules and regulations, technical standards, industry practices, user manuals and requirements, and administrative directives. The incumbent uses judgment to interpret and apply guidelines to systems development, programming, support, and operational issues.

FACTOR 4- COMPLEXITY

Work involves analyzing, coordinating, and resolving varied systems, programming, and data processing issues. Assignments require determining appropriate methods, testing solutions, and managing system modifications to support reliable and efficient operations.

FACTOR 5- SCOPE AND EFFECT

The purpose of the work is to support the planning, development, maintenance, and improvement of systems and programming services. Results affect the efficiency, reliability, and productivity of agency data processing operations and user support.

FACTOR 6- PERSONAL CONTACT

Contacts are supervisors, coworkers, agency officials, unit staff, system users, vendors, and technical specialists. Contacts are made in person, by telephone, electronically, or in writing.

FACTOR 7- PURPOSE OF CONTACTS

Contacts are made to exchange information, coordinate services, resolve technical issues, explain system requirements, and support effective use of data processing resources.

FACTOR 8- PHYSICAL DEMANDS

Work is primarily sedentary but may require standing, walking, bending, lifting light equipment, using computer equipment for extended periods, and occasional travel to work sites.

FACTOR 9- WORK ENVIRONMENT

Work is performed primarily in an office setting, with occasional travel to agency locations, user sites, or vendor facilities as needed.