Manager, SysDev – Leo Devices & Systems Infrastructure , Leo Devices & Systems Infrastructure

Amazon; Bellevue (WA); On-site; USD 166,000 - 225,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSU

Job summary

Amazon is seeking a System Development Manager to lead a team within the Leo Devices & Systems – Infrastructure (KDSI). You will shape strategy, development, and operations for enterprise platforms such as ServiceNow and Hexagon EAM, while driving automation and scalable infrastructure across engineering and manufacturing workflows.

The role emphasizes leadership, cross-functional collaboration, and adherence to security and compliance standards in a fast-paced, global environment.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field.
• 5+ years of managing system or software development teams experience.
• 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience.
• Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization.
• Experience in managing system or software development teams.

Responsibilities

• Lead a team of system development engineers, cultivating ownership, innovation, and operational excellence.
• Define and execute the infrastructure roadmap for KDSI services aligned with Leo's objectives and growth.
• Own delivery and health of enterprise platforms like ServiceNow and EDM supporting engineering data workflows.
• Drive strategy and operations of factory and lab infrastructure including Hexagon EAM and digital signage systems.
• Champion automation strategies including infrastructure as code, scripting, and CI/CD to improve deployments and reduce toil.
• Ensure configurations comply with internal policies, AWS best practices, and government/industry standards (NIST, FedRAMP, ITAR, EAR).
• Establish operational metrics, SLAs, and processes for reliability of all infrastructure systems.
• Partner with Engineering, Manufacturing, Security, and IT to deliver scalable, compliant infrastructure solutions.
• Establish team standards for architecture designs, SOPs, and disaster recovery plans.

Skills

Team management

System engineering

Networking

Storage systems

Operating systems

AWS

Automation

CI/CD

Security & compliance

Education

Bachelor's degree in Computer Science, Engineering, Mathematics, or related field

Tools

ServiceNow

Hexagon EAM

Job description

Description

Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

We are seeking an experienced and motivated System Development Manager to lead a team of systems development engineers within KDSI. The ideal candidate will combine strong technical depth in enterprise infrastructure and engineering platforms with proven people management skills. In this role, you will be responsible for building and developing a high-performing team while driving the strategy, execution, and operational excellence of the critical infrastructure and platforms that enable Leo's engineering, manufacturing, and operational workflows.

Key job responsibilities

• Team Leadership & Development: Hire, mentor, and develop a team of system development engineers, fostering a culture of ownership, innovation, and operational excellence.
• Strategic Planning: Define and execute the infrastructure roadmap for KDSI services, aligning team priorities with Leo's business objectives and growth trajectory.
• Enterprise Platform Ownership: Own the delivery and operational health of enterprise platforms such as ServiceNow, and EDM that support engineering data and lifecycle management workflows.
• Manufacturing & Factory Systems: Drive the strategy and operations of factory and lab infrastructure including Hexagon EAM and digital signage systems.
• Automation & Scalability: Champion automation strategies, including infrastructure as code, scripting, and CI/CD pipelines, to streamline deployments, reduce toil, and improve operational efficiency across all managed services.
• Security & Compliance: Ensure infrastructure configurations comply with internal policies, AWS best practices, and applicable government and industry standards, including NIST, FedRAMP, ITAR, and EAR where applicable.
• Operational Excellence: Establish and maintain operational metrics, SLAs, and processes to ensure the health, performance, and reliability of all infrastructure systems.
• Stakeholder Management: Partner with cross-functional leaders, including Engineering, Manufacturing, Security, and IT, to understand requirements, prioritize work, and deliver scalable, compliant infrastructure solutions.
• Documentation & Standards: Establish team standards for architecture designs, SOPs, and disaster recovery plans.

About the team

The Leo Devices & Systems – Infrastructure (KDSI) team is a builder and operations team dedicated to designing, deploying, and running the robust, scalable, and compliant infrastructure that underpins Leo's core engineering and operational capabilities. Leveraging AWS best practices, the team implements and manages enterprise platforms and specialized engineering systems—including ServiceNow, Hexagon EAM, and secure development tools—while driving continuous improvement and operational excellence to meet Kuiper's dynamic needs with reliability and quality.

Basic Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field

• 5+ years of managing system or software development teams experience

• 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience

• Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization

• Experience in managing system or software development teams

Preferred Qualifications

• Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence

• Knowledge of systems engineering fundamentals (networking, storage, operating systems)

• Experience with Agile engineering practices (Kanban, continuous delivery, etc.)

• Experience with AWS platforms, services, and design patterns

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSU). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 166,300.00 - 225,000.00 USD annually