Manager, Supply & Logistics

Whirlpool Corporation; Benton Harbor (MI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee discount

Education reimbursement

Flexible benefits

Job summary

Whirlpool Corporation, Benton Harbor, MI, is seeking a Supply Chain Manager to lead training strategy for WMS implementations and ongoing program governance. The role involves developing curricula, Go Live support, and SOP/QRG creation, with focus on maximizing retention and minimizing errors across the supply chain.

Preferred location is Benton Harbor, MI, with consideration for remote work. Candidates should bring strong collaboration, SAP/WMS knowledge, and change-management experience to

Qualifications

• Bachelor’s Degree in Supply Chain, Business, Engineering or Operations.
• 5+ years of experience in Supply Chain, Procurement or Order Management.
• 3+ years of experience in Logistics Outbound processes.
• Strong collaboration and communication with cross-functional teams.

Responsibilities

• Lead the training strategy and course curriculum design.
• Lead a team through a Go Live and Hypercare.
• Oversee the development of SOPs, QRGs, training content, training environment and anything else needed to ensure maximum retention of the WMS processes and functionality.
• Coordinate and deconflict training plans for Go Lives including Basics of Infios, Train the Trainer, End User and Remedial.
• Develop training metrics to understand if training is on schedule to plan, all tasks completed and if training reduced errors.
• Learn relevant system configuration processes.
• Assist in testing.
• Assist in the system design and blueprint phase.

Skills

Cross-functional collaboration

Communication

Training strategy

Go Live support

SOPs & QRGs

System configuration

Testing

Project management

Education

Bachelor's Degree in Supply Chain/Business/Engineering/Operations

Tools

SAP

WMS

Job description

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas -, 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

Requisition ID

73686

This Role In Summary

Whirlpool is currently seeking qualified candidates for a Supply Chain Manager opening to join our Supply Chain organization. This position is preferred to be located in Benton Harbor, MI but will consider a remote position.

This team is responsible for implementing Warehouse Management System solutions along with maintaining and improving existing warehouse systems by working through business and system issues and driving enhancements across the Supply Chain organization.

Your Responsibilities Will Include

• Lead the training strategy and course curriculum design
• Lead a team through a Go Live and Hypercare
• Oversee the development of SOPs, QRGs, training content, training environment and anything else needed to ensure maximum retention of the WMS processes and functionality
• Coordinate and deconflict training plans for Go Lives which includes but not limited to Basics of Infios, Train the Trainer, End User and Remedial
• Develop training metrics to understand if training is on schedule to plan, all tasks completed and if training was successful in decreasing errors/issues during Go Lives and Hypercares
• Learn relevant system configuration processes
• Assist in testing
• Assist in the system design and blueprint phase

Minimum Requirements

• Bachelor's Degree in Supply Chain, Business, Engineering or Operations
• 5+ years of experience in Supply Chain, Procurement or Order Management
• 3+ years of experience in Logistics Outbound processes

Preferred Skills And Experiences

• Interpersonal skills: Strong collaboration and communication abilities to effectively engage with cross-functional teams and stakeholders
• Technical/Product Knowledge: SAP. WMS experience is a differential
• Design Thinking experience
• Experience with IT interface, integration, system design or system maintenance
• Communication, leadership, organization, project management and change management skills
• Manage through or escalated issues, taking accountability

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional Information

Whirlpool’s Ways of Working

Benefits

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
• Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.