Manager, Supply Chain

Caliber Collision; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Caliber Collision is seeking a senior procurement leader to drive category strategy and project execution across collision-related purchasing. You will oversee RFx processes, negotiate terms, and partner with Legal and Finance to finalize supplier agreements while standardizing procurement policies.

The role emphasizes spend analytics, supplier risk management, and cross-functional collaboration to achieve annual savings targets.

Qualifications

• Bachelor's degree in Business, Supply Chain, or a related field or equivalent experience.
• 8+ years of progressive procurement experience, including negotiation and RFP management.
• Demonstrated experience managing supplier performance against SLAs and corrective actions.
• Strong knowledge of industry operating costs, procurement methods, and pricing practices.
• Proficiency with analytical tools, including Excel and Power BI.
• Exceptional written and verbal communication, presentation, and influencing skills.

Responsibilities

• Develop and execute category management plans for assigned collision purchasing categories.
• Analyze spend, market conditions, supplier capabilities, and industry trends to identify sourcing opportunities.
• Lead RFIs, RFPs, and RFQs from supplier evaluation through negotiation, contracting, and implementation.
• Negotiate pricing, terms, service levels, rebates, and value-added programs.
• Establish and enforce supplier SLAs, KPIs, and scorecards.
• Drive supplier performance reviews and executive business reviews.
• Report category performance, savings, risks, and recommendations to senior leadership.
• Lead program management and cross-functional initiatives, including product evaluations and sustainability goals.

Skills

Procurement experience

Negotiation

Strategic sourcing

Analytical thinking

Education

Bachelor's degree in Business or related field

Tools

Excel

Power BI

Job description

Service Center CSCS TX Category Strategy & Planning

• Develop and execute category management plans for assigned collision purchasing categories, aligned with Caliber's business objectives, procurement roadmap, and annual savings targets.
• Analyze spend, market conditions, supplier capabilities, and industry trends to identify sourcing, cost optimization, and standardization opportunities.
• Research new and existing products and services to secure best-in-class value.
• Conduct financial and reputational research on suppliers to serve as the subject matter expert on what is available and achievable.
• Develop best-practice sourcing models for supply chain partners, including distributors and manufacturers.

Strategic Sourcing & Negotiation

• Lead RFIs, RFPs, and RFQs from supplier evaluation through negotiation, contracting, and implementation.
• Negotiate pricing, commercial terms, service levels, rebates, allowances, and value-added programs.
• Partner with Legal and Finance to structure, negotiate, and finalize supplier agreements.
• Standardize purchasing policies and program requirements across the organization.

Supplier Performance & Compliance

• Establish and enforce supplier SLAs, KPIs, and scorecards tied to operational requirements.
• Lead performance reviews and executive business reviews with strategic suppliers.
• Drive corrective action plans and track them through resolution.
• Manage vendor and item compliance reporting covering service, quality, deviated pricing, and the collection of rebates and allowances.
• Execute disciplined price audits to confirm contracted deviated prices are invoiced accurately through distribution networks.
• Identify and mitigate supplier risks, including financial health, concentration, and business continuity.

Spend Management & Analytics

• Use spend management and performance data to drive savings, cost avoidance, and value across the distribution system.
• Report category performance, savings, risks, and recommendations to senior leadership.

Team Leadership & Program Management

• Manage, coach, and develop Supply Chain Specialists, setting clear priorities, accountabilities, and performance expectations.
• Lead program management and cross-functional initiatives, including product evaluations and sustainability goals.

Collaboration & Business Partnership

• Partner with internal and external stakeholders to develop strategies that meet Caliber's operational, quality, and financial standards.
• Influence Operations, Finance, and supplier leadership to align requirements, sourcing priorities, and implementation plans.
• Other duties as assigned.

Education & Experience

• Bachelor's degree in Business, Supply Chain, or a related field, or an equivalent combination of education, training, and experience.
• 8+ years of progressive procurement experience, including negotiation and RFP management.
• Demonstrated experience managing supplier performance against SLAs and corrective actions.
• Strong knowledge of industry operating costs, procurement methods, and pricing practices.
• Proficiency with analytical tools, including Excel and Power BI.
• Exceptional written and verbal communication, presentation, and influencing skills.
• Structured, fact-based decision making with an appropriate sense of urgency and a customer-first perspective.
• Ability to work independently with minimal supervision while collaborating as a team player.
• Preferred: people leadership experience; collision repair, automotive parts, or distribution experience; price audit, rebate administration, and contract compliance experience.

Success Measures

• Achievement of annual savings and cost avoidance targets.
• Supplier SLA and compliance performance.
• Price audit accuracy and rebate and allowance recovery.
• Team development and engagement.
• Stakeholder satisfaction with supply continuity and service.

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement.

Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction.

Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact.

With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day.

Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry.

Caliber is an equal opportunity employer that is committed to inclusion and diversity.

Learn more about Caliber at caliber.com.

At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday.

Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process.

If you need assistance or an accommodation due to a disability, you may contact [e-mail].