Manager, Supplier Management

Capital One; Chicago (IL); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One seeks a Manager, Supplier Management to oversee relationships with key suppliers and drive value across the procurement portfolio. You will partner with internal teams to align procurement strategies, negotiate deals, and monitor vendor performance; limited travel may be required.

The role offers incentive compensation and a comprehensive benefits package; a bachelor's degree and 4+ years in relevant fields are preferred.

Qualifications

• 4+ years of experience in Relationship Management, Supplier Management, Project Management, or Process Management.
• Ability to identify strategic opportunities and drive cost, risk, and performance improvements.

Responsibilities

• Develop strategic solutions to support internal customers and suppliers.
• Lead deal strategies and negotiate with stakeholders.
• Govern third-party relationships and monitor service levels.
• Collaborate cross-functionally to ensure policy compliance.
• Monitor risk and delivery against contractual obligations.
• Lead supplier sourcing and cost analyses aligned with goals.

Skills

Relationship Management

Negotiation

Stakeholder Management

Cross-functional Collaboration

Education

Bachelor's degree or military experience

Job description

At Capital One, our Enterprise Service Management (ESM) teams are seeking a Manager, Supplier Management. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

As a Manager, Supplier Management you will be responsible for the holistic relationship between Capital One and key third parties, enabling a well-managed and adaptable supply chain. You will work closely with internal team members establishing and maintaining relationships with internal business customers and assigned suppliers. You will be expected to have knowledge of market trends and industry standards relating to the supplier portfolio for which you will be responsible. This role is essential in the delivery of key cost, risk, and performance management-related efforts for third-party relationships, in addition to identifying strategic opportunities for growth and/or greater return on investment. If you enjoy connecting with others, collaborating on cross-functional teams and negotiating deals, we are looking for YOU. Come be a part of something special where you work with teams who appreciate your contributions and sharing your thoughts and ideas is encouraged.

Key responsibilities include:

• Strategy: Provide strategic and innovative solutions to support internal customers. Identify value-generating opportunities (e.g. savings, efficiencies, or revenue growth).
• Negotiation: Develop deal strategies and socialize with key stakeholders to parter and align on needs to negotiate for a broad range of products and services for Capital One.
• Stakeholder and Relationship Management: Develop strong internal relationships with key stakeholders and serve as a primary point of contact for third parties and manage an effective governance between Capital One and assigned third parties, which includes an ability to understand and act upon service levels.
• Collaboration: Ability to build relationships and work cross-functionally across multiple business units and stakeholders to ensure third party relationships are compliant with all relevant Capital One policies and procedures.
• Risk Management: Monitor and ensure the health of successful delivery against third party contractual obligations.
• Process Management: Accountable for policy requirements for all managed third-party relationships. Plan and lead periodic reviews and assessments of supplier relationships.
• Supplier Sourcing: Responsible for identifying, evaluating, and engaging suppliers to acquire goods or services, including conducting market research, negotiations, supplier management, cost analyses, and aligning procurement strategies with organizational goals.

Note: Limited travel may be required.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification
• At least 4 years of experience in Relationship Management, Supplier Management, Project Management, or Process Management, or a combination

Preferred Qualifications:

• Bachelor's degree or military experience
• At least 5 years of experience in Procurement, Sourcing, Operations Management, Risk Management, Project Management, Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Sales Territory: $138,100 - $157,700 for Manager, Supply Chain

McLean, VA: $151,900 - $173,400 for Manager, Supply Chain

Richmond, VA: $138,100 - $157,700 for Manager, Supply Chain

Riverwoods, IL: $138,100 - $157,700 for Manager, Supply Chain

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).