Manager, Student Support

KIPP; Jacksonville (FL); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health benefits

Disability insurance

403(b) retirement with company match

Coaching & professional development

Job summary

KIPP Jacksonville Public Schools in Florida seeks a Manager of Student Support to provide regional leadership for school counseling, 504/ESOL and student well-being across campuses.

You will coach counselors, coordinate crisis response, support testing and district partnerships, and help implement data-driven strategies to improve student outcomes.

Qualifications

• Bachelor’s degree in Education, School Counseling, Social Work, Psychology, or related field.
• At least 3 years of experience in school counseling, student services, or related area.
• Experience with Section 504 and ESOL compliance, including documentation, monitoring, and implementation requirements.
• Experience supporting or coordinating state, district, or school-based testing.
• Strong communication, organization, problem-solving, and relationship-building skills.
• Ability to coach and support staff while managing multiple priorities across campuses.
• Ability to use student and program data to identify needs and improve support.
• Master’s degree in related field; Florida School Counselor certification preferred.
• Experience leading or developing school counselors or student support staff.

Responsibilities

• Coach and support school counselors across campuses.
• Strengthen consistent counseling practices and student support systems.
• Help schools problem-solve barriers impacting student success and well-being.
• Support student mental health, wellness, and early-intervention efforts.
• Coordinate counseling resources during grief, crisis, or significant student needs.
• Connect schools and families with community resources and supports.
• Provide regional guidance for Section 504 and ESOL programs.
• Support testing coordination and provide tools and resources.
• Elevate concerns to the Director of Student Services.

Skills

Counseling & student support

Coaching

Data-driven decision making

Communication

Education

Bachelor’s degree in Education or related field

3+ years in school counseling or student services

Master’s degree preferred

Job description

• Department: Regional Support and Leadership

Company Description

KIPP
KIPP Public Schools is a national network of tuition-free public schools educating nearly 190,000 students in grades Prek-12 across 21 states and Washington, DC. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise: Together, A Future Without Limits. You can learn more at www.kipp.org .

WHY TEACH AT KIPP?
At KIPP, we see the gifts in everyone who walks through the doors of our schools - especially our teachers. Their skill. Energy, Love. Their determination. On the good days and on the hard days. So we support our teachers to make the most of those gifts

The KIPP Difference

Respect - For our teachers’ innate talent and desire to learn, for their professional growth, and for the lives they lead beyond our walls. We offer pay and benefits that reflect our appreciation for the invaluable role our teachers play in lighting paths to opportunity for students

Support - As our teachers progress through the day, the year, and their careers, we ensure they always feel the KIPP Team and Family at their backs, with opportunities to lead and support to grow

Purpose - Together, our students, schools, families and communities share an ambitious mission to create a future without limits. We need talented teachers to realize it. Shape the future for your students and yourself by joining us in our work.

KIPP Jacksonville Public Schools
KIPP Jacksonville Public Schools is part of the KIPP national network. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose – college, career, and beyond – so they can lead fulfilling lives and build a more just world.

In the 2026-2027 school year, the KIPP Jacksonville region will be comprised of four schools educating 3,000+ students, kindergarten through twelfth grade, in the North and Westsides of Jacksonville, Florida:

• KIPP Impact Academy: Kindergarten– 8th grade
• KIPP Bold City High School: 9th - 12th grade

For the currentschool year, teachers at KIPP Jacksonville Public Schools work the following hours Monday through Friday and may have occasional meetings or special school events outside of these hours. Hours for teachers and students may vary slightly by school.

K-8 Staff: 7:30am - 4:30pmK-8 Students: 8:00am - 3:30pm, Wednesday K-8 dismissal is at 1:30pm

High School Staff: 6:45am - 3:45pm,High School Students: 7:15am - 2:30pm, Wednesday High School dismissal is at 12:30pm.

Every Wednesday is a student early release day, which allows teachers to participate in weekly professional development and content team meetings. *This doesn’t include Wellness Wednesdays when all staff leave at student dismissal.

To support these schools, we will employ approximately almost 300 full-time staff members. We seek educators and colleagues that represent our core values of high expectations, growth mindset, commitment to team, trust, joy, and sustainability. To learn more about what it is like to work and teach at KIPP Jacksonville Public Schools, please visit www.kippjax.org/teach . To see all openings, visit our Regional Job Board.

Job Description

Position Overview:

The Manager, Student Support provides regional leadership and oversight for School Counseling, Section 504, ESOL, student well-being and mental health supports, crisis response, and student and family support partnerships. This position is year-round.

The Manager serves as a consistent regional resource for counselors and school leaders by providing guidance, coaching, resources, and problem-solving support while developing clear and consistent systems across campuses. Through this work, the Manager helps ensure students have access to the academic, social-emotional, and individualized supports they need to be successful.

Specific Position Duties:

School Counseling & Student Support

Coach and support school counselors across campuses.

Strengthen consistent counseling practices and student support systems.

Help schools problem-solve barriers impacting student success and well-being.

Student Wellness & Crisis Support

Support student mental health, wellness, and early-intervention efforts.

Help coordinate counseling and resources during grief, crisis, or other significant student needs.

Connect schools and families with appropriate community resources and supports.

Section 504 & ESOL

Provide regional guidance and support for Section 504 and ESOL programs.

Support consistent documentation, services, accommodations, and compliance.

Provide schools with practical tools, training, and resources.

District & Community Partnerships

Serve as a regional contact for DCPS and community partners related to student support.

Help schools understand and implement district guidance and requirements.

Strengthen partnerships and resources available to students and families.

Regional Testing Support

Support regional coordination of state, district, and school-based testing.

Provide guidance and problem-solving support to school testing coordinators.

Help ensure appropriate student accommodations are planned and implemented.

Partner with school and regional leaders to strengthen student support systems.

Identify trends, needs, and opportunities for improvement across campuses.

Elevate significant concerns to the Director of Student Services

Qualifications

Required Qualifications

Bachelor’s degree in Education, School Counseling, Social Work, Psychology, or a related field.

At least 3 years of experience in school counseling, student services, student support, or a related area.

Experience supporting students, families, and school-based teams.

Experience with Section 504 and ESOL compliance, including documentation, monitoring, and implementation requirements.

Experience supporting or coordinating state, district, or school-based testing.

Strong communication, organization, problem-solving, and relationship-building skills.

Ability to coach and support staff while managing multiple priorities across campuses.

Ability to use student and program data to identify needs and improve support.

Preferred Qualifications

Master’s degree in School Counseling, Education, Social Work, Psychology, Educational Leadership, or a related field.

Florida School Counselor certification or other relevant professional certification.

Experience leading, coaching, or developing school counselors or student support staff.

Experience supporting student mental health, crisis response, or community-based services.

Experience working across multiple schools or in a district, regional, or network-level role

Compensation

The annual salary for this position starts at $53,000

Individual level health benefits, including medical, dental, and vision

Individual short-term and long-term disability insurance

403(b) retirement program with a company match

To support professional practice and growth, all teachers and coaches receive individualized coaching and professional development

*Please note offerings are subject to change.

QUESTIONS
If you have questions about positions at KIPP Jacksonville, please email LaShawnda Anderson at [e-mail]. Please understand that resumes and/or cover letters are not accepted via email and you will be redirected to apply via website.

• KIPPJacksonville Public Schools is committed to a policy of equal treatment for all individuals applying for employment at our schools. KIPP Jacksonville does not discriminate on the basis of race, color, gender, handicap, age, religion or sexual orientation or national or ethnic origin.