Manager- Strategic Planning & Operations

Amgen Inc.; Thousand Oaks (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Amgen is seeking a Manager, Strategic Planning & Operations within Global Development Operations in Thousand Oaks to lead strategic planning initiatives and oversee operational performance. You will partner with GDO leadership and cross-functional teams to drive execution of the strategic vision.

In this role, you will manage staff operations, headcount planning, and budget processes while ensuring regulatory training and compliance.

Qualifications

• Doctorate degree or higher in life sciences or related field.
• Master’s degree with 2 years of life sciences experience, including clinical research.
• Bachelor’s degree with 4 years of life sciences experience, including clinical research.
• Associate’s degree with 8 years in life sciences, including clinical research.
• High school diploma with 10 years in life sciences, including clinical research.
• Project management certification is preferred.
• Pharma/Biotech industry knowledge with focus on R&D.

Responsibilities

• Support execution of GDO organizational strategy and priorities.
• Manage and implement business processes and process improvements across GDO functional pillars.
• Develop strong collaborative relationships with internal partners to support and proactively respond to business needs, including progress of functional goals and process improvement initiatives.
• Partner with the GDO Strategic Planning & Operations team to align cross-functional processes and support operational improvement initiatives across GDO.
• Collaborate with the GDO Functional/Pillar SPOs to support initiatives, including development and management of organizational communication and staff engagement plans.
• Establish expense management approach to support planning, tracking, and reporting. Work closely with Functional SPOs and Finance partners to support appropriate budgeting processes.
• Ensure adherence to corporate training and compliance requirements.
• Provide staff operations support, including headcount management, open requisition tracking, and reconciliations to ensure effective resource allocation aligned with organizational priorities.
• Support organizational meetings including All-Staff meetings, Leadership Team meetings and cross-functional collaborations.
• Be an active member of the GDO SP&O network and help deliver execution of operational plans, including resource management, communication and engagement plans, as appropriate.
• Contribute to cross-functional initiatives and special projects supporting organizational and operational priorities
• Lead or contribute to cross-departmental and cross-functional initiatives and process improvement opportunities.
• Partner with Operational Excellence to support process rollout.

Skills

Life sciences experience

Clinical research knowledge

Project management

Cross-functional collaboration

Strategic thinking

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Tools

MS Project

Excel

PowerPoint

Visio

SharePoint

MS Teams

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager, Strategic Planning & Operations, Global Development Operations

What you will do

Let’s do this. Let’s change the world. In this vital role you will support the company's strategic planning initiatives and oversee its operational performance, working with leaders across the organization to implement the strategic vision.

Amgen’s Global Development Operations (GDO) organization delivers high-quality data to advance our pipeline through strong customer partnership and operational excellence in study execution. The Manager, Strategic Planning & Operations (SP&O) will partner with GDO functional leadership, the GDO SP&O organization, and cross-functional teams to support operational execution, organizational processes, and business activities.

• Support execution of GDO organizational strategy and priorities.
• Manage and implement business processes and process improvements across GDO functional pillars.
• Develop strong collaborative relationships with internal partners to support and proactively respond to business needs, including progress of functional goals and process improvement initiatives.
• Partner with the GDO Strategic Planning & Operations team to align cross-functional processes and support operational improvement initiatives across GDO.
• Collaborate with the GDO Functional/Pillar SPOs to support initiatives, including development and management of organizational communication and staff engagement plans.
• Establish expense management approach to support planning, tracking, and reporting. Work closely with Functional SPOs and Finance partners to support appropriate budgeting processes.
• Ensure adherence to corporate training and compliance requirements.
• Provide staff operations support, including headcount management, open requisition tracking, and reconciliations to ensure effective resource allocation aligned with organizational priorities.
• Support organizational meetings including All-Staff meetings, Leadership Team meetings and cross-functional collaborations.
• Be an active member of the GDO SP&O network and help deliver execution of operational plans, including resource management, communication and engagement plans, as appropriate.
• Contribute to cross-functional initiatives and special projects supporting organizational and operational priorities
• Lead or contribute to cross-departmental and cross-functional initiatives and process improvement opportunities.
• Partner with Operational Excellence to support process rollout.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a leader with these qualifications.

Basic Qualifications:

• Doctorate degree, OR
• Master’s degree and 2 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting), OR
• Bachelor’s degree and 4 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting), OR
• Associate’s degree and 8 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting), OR
• High school diploma / GED and 10 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting)

Preferred Qualifications:

• Project management certification is preferred.

• Budget and project management experience preferred.
• Pharma/Biotech industry knowledge with focus on R&D.
• Experience with project management tools and processes (e.g., MS Project, Excel, PowerPoint, Visio, MS Teams, SharePoint).
• Understanding of clinical trial execution processes and operations.
• Strong computer literacy, including word processing, presentation, and spreadsheet
• Ability to interface effectively with peers and leadership.
• Ability to navigate within a team-oriented and matrixed environment.
• Quick learner who is proactive and demonstrates initiative.
• Results-oriented and goal-driven.
• Ability to organize, interpret, and communicate information effectively.
• Work experience in life sciences or biopharmaceutical industry, preferably in clinical development.
• Project management and project planning experience managing program results, budgets, and timelines.
• Experience writing and presenting to senior executive audiences.
• Excellent verbal and written communication skills, including listening and presentation skills.
• Conceptual and strategic thinking skills with ability to translate concepts into execution independently.
• Strong problem-solving skills.
• Excellent interpersonal and organizational skills, with ability to work effectively across the matrix.
• Track record of establishing positive relationships with colleagues at all levels.
• Ability to effectively prioritize a diverse workload to meet deadlines and client expectations.
• Ability to lead cross-functional teams and influence without authority.
• Ability to work effectively as part of a team while maintaining confidentiality.
• Flexibility, adaptability, accountability, and ability to deal effectively with ambiguity.
• Ability to rapidly make decisions and act in the absence of complete information.
• Proven insight and proactive problem-solving through creative and pragmatic solutions.
• Ability to work in a fast-paced, multidisciplinary, and matrixed environment and prioritize deliverables independently.
• Strong interpersonal and collaboration skills for effective relationship building.
• Clearly conveys and receives information and ideas through a variety of communication methods
• Strong facilitation, influencing, and negotiation skills, particularly in a cross-functional environment.
• Quick learner with proactive thinking and continuous improvement mindset.
• Demonstrated flexibility, adaptability, and accountability.
• Manages responsibilities and delivers high-quality work on time.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.