Manager, Store

LCI; Fayetteville (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with match

Ten paid holidays

Paid Time Off (PTO)

On-site Health and Wellness program

Employee Assistance Program (EAP)

Basic Life Insurance

Job summary

LCI in Fayetteville, NC is seeking a Store Operations Manager at Fort Bragg. You will oversee daily base supply store operations, ensure excellent customer service, supervise staff, and coordinate logistics with vendors and military personnel.

The role emphasizes budget awareness, safety, compliance, and performance reviews, with weekly goals and monthly evaluations. On-site work schedule is Monday–Friday, with periodic shop floor duties.

Qualifications

• Experience in store operations and customer service.
• Knowledge of logistics and warehouse operations; forklift a plus.
• Ability to negotiate pricing and delivery terms with vendors.

Responsibilities

• Oversee all aspects of daily store operations.
• Ensure excellent customer service and interface with customers and visitors.
• Coordinate ordering, receiving, sales reconciliation, delivery, and merchandising.
• Supervise staff including managers and up to ten customer service personnel and three warehouse/delivery personnel.
• Interact with vendors and other employees; brief visitors on store operations to achieve growth.
• Maintain safety and cleanliness; adapt to moderate office and manufacturing environments.

Skills

Negotiation

Cognitive skills

Problem analysis

Decision making

Financial analysis

Education

High School Diploma

Job description

About Lci

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission‑critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

About Lci

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission‑critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

About This Role

Responsible for the overall Base Supply Store operation.

LOCATION AND SCHEDULE

Fort Bragg - Onsite

Monday-Friday 7:30 AM – 4 PM (May vary based on store)

Key Responsibilities

• Responsible for all aspects of the daily operations of the store.
• Customer service, recognition and interface are critical factors with this position.
• Responsible for ordering, receiving, sales reconciliation, delivery coordination, visual merchandising, personnel administration, cleanliness, and dealing with senior military/civilian personnel.
• Ability to brief visitors and explain the operation of the store with the desired results of increasing business or establishing new stores.
• Communication with vendors, Assistant Manager and other employees.
• Supervises Assistant Manager, up to ten customer service personnel, of which several are legally blind, and up to three warehouse/delivery personnel.
• While performing the duties of this job, the employee is in a moderate office environment. The employee is regularly required to sit; stand; walk and use hands.
• The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Intermittent supervision, with weekly goals and monthly performance reviews.

Qualifications

• High School Graduate, with two years relevant training.
• Ideal candidate would be a recent military or civil servant with extensive knowledge of the DOD logistics systems to include warehouse operations experience or extensive retail management experience in either sales or marketing. Forklift experience is a plus.
• Ability to negotiate pricing and delivery terms with established and new vendors. Strong cognitive skill, including problem analysis, decision making, financial and quantitative analysis.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.