Manager/Sr Manager Quality Systems

Candel Therapeutics, Inc.; Needham (MA); Hybrid; USD 161,000 - 175,000; Full time

Job summary

Candel Therapeutics, Inc. in Needham, MA is seeking a Manager/Sr Manager, Quality Systems to lead Training, Documentation Control, and QA systems oversight. This hybrid role reports to the Sr.

Director of Quality and focuses on Deviations, CAPA, Change Control, and CSV within ZenQMS while supporting QA operations and batch/document reviews. Ideal candidates have 10+ years in biotech/pharma QA, a Life Sciences degree, and a strong track record implementing compliant systems in clinical-stage or

Qualifications

• Bachelor's degree in Life Sciences or related field.
• 10+ years of experience in biotech/pharma Quality Assurance with GxP ownership.
• Expertise with eQMS platforms, training systems, and regulated document types.
• Hands-on QA operations and system management in clinical-stage or hybrid settings.
• In-depth knowledge of ICH, FDA, and Part 11 for cloud-based and outsourced environments.
• Experience enabling cross-functional quality support for PD, IT, and Manufacturing.

Responsibilities

• Lead Training Program Management and drive continuous improvement.
• Oversee document and record management across SOPs, batch records, reports.
• Provide QA leadership for Deviations, CAPA, Change Control, and product records.
• Act as subject matter expert for ZenQMS and CSV governance.
• Provide inspection support and drive quality metrics for management reviews.
• Coordinate cross-functional enablement and quality operations support.

Skills

Quality Systems

GxP Compliance

Training Management

Document Control

CAPA/Deviations

Change Control

ZenQMS

CSV/Validation

Education

Bachelor's degree in Life Sciences

Tools

ZenQMS

EDMS

Training Systems

Job description

Manager/Sr Manager Quality Systems

Salary: $161k-$175k Hybrid- Needham, MA office 3 days a week

Why Work With Us?

Candel is a clinical-stage biopharmaceutical company developing innovative multimodal viral immunotherapies designed to harness the power of the immune system against cancer. With positive Phase 3 results from our lead program and BLA readiness underway, Candel is reaching an important inflection point—one that creates the opportunity to translate scientific innovation into meaningful impact for patients, while the company continues to advance the next generation of programs across solid tumors.

This is an exciting time for Candel as we evolve from a focused clinical-stage biotechnology company toward an integrated biopharmaceutical organization.

Our people are at the heart of that journey! We believe breakthrough science is powered by people who challenge convention, bring different perspectives, collaborate across disciplines, and focus on shared outcomes. Candel’s culture is grounded in trust, flexibility, accountability, creativity, and a shared commitment to one goal: improving the lives of patients and their families. www.candeltx.com

Position Summary:

NOTE: Title flexibility (Manager/flexible) will be considered based on experience and impact.

• Location: Hybrid (3 days/week in Needham, MA; 2 days remote)
• Type: Individual contributor (may have future direct reports)

This is a highly visible, unique opportunity for a seasoned quality systems professional who thrives in fast-paced, resourceful environments. You’ll report directly to the Sr. Director of Quality and serve as a strategic partner across departments, while leading Candel’s Training and Documentation Control function, providing Quality Systems oversight of Deviations, CAPA, Change Control and other modules in ZenQMS and computer system validation. This role will also support Quality Operations activities like executed batch record or deviation review. You are a builder—of systems, of processes, of trust.

We don’t believe in micromanagement here. We believe in hiring people who take ownership, follow through, and bring integrity to every detail. If you're ready to roll up your sleeves, drive change, and help bring a life-changing oncology therapy to market, read on.

This is not a role for the average. This is a role for someone ready to help launch a first-in-class therapy—and do it the right way.

What You’ll Own

• Training Program Management and Continuous Improvement
  • Executing on and enhancing the strategic objectives related to the training program including continuous process improvement.
  • Generating and distributing periodic training-related metrics as well as expanded metrics and analysis in support of Quality Management Review.
  • Acting as subject matter expert for the training program and providing inspection support for training related requests.
• Document/Record Management and Continuous Improvement
  • Executing on and enhancing the strategic objectives related to the document and record management program including continuous process improvement.
  • Processing document creation and revision requests, editing documents and routing for review, approval, and archiving for all GxP document types including SOPs, batch records, protocols, reports, and approved external partner documents in ZenQMS.
  • Leading and executing strategic improvements related to document management workflow within ZenQMS.
  • Generating and distributing periodic document/record-releated metrics as well as expanded metrics and analysis in support of Quality Management Review.
  • Acting as subject matter expert for the document and records program and providing inspection support for document/record related requests.
• GxP Quality Systems Leadership
  • Leading periodic status meetings for deviations and CAPA
  • Facilitating periodic Change Review Board and Specification Review Board meetings
  • Developing and publishing periodic quality systems metrics for Deviations, CAPA, and Change Control.
  • Reviewing and approving Deviations, Product Complaints, CAPA, Change Control, Batch Records and Technical Reports
  • Providing inspection support as subject matter expert for quality systems management and the eQMS platform ZenQMS as well as any other assisting role as assigned.
• Computer System Validation & Governance
  • Acting as the ZenQMS business process owner.
  • Providing inspection support as subject matter expert for ZenQMS and the CSV program.

• Cross-functional Enablement Support scientific teams (PD, analytical, R&D) by ensuring document and data integrity for BLA-enabling work. Bridge clinical and commercial quality expectations through practical systems thinking.
• Quality Operations Support

Provide support for Quality Operations activities by providing quality review of various documents as requested based on experience/expertise.

What You Bring

• Bachelor's degree in Life Sciences or a related technical field.

• 10+ years of experiencein biotech/pharma Quality Assurance, with direct ownership of GxP systems including document and training management and computer systems validation.

• Expertise witheQMS, EDMS, training systems, and other regulated platforms; familiarity with all GxP document types and training delivery mechanisms.Experience with ZenQMS preferred.

• Background inclinical-stage or hybrid clinical/commercial environments, with a hands-on approach to QA operations and system management.

• Strong understanding ofICH, FDA, and Part 11 requirements, and how they apply to cloud-based, outsourced, and evolving environments.

• Experience incross-functional quality enablement, supporting teams like PD, Analytical, IT, Clinical and Manufacturing in system compliance.

• Experience in supporting inspection and inspection readiness activities as a quality systems subject matter expert, computer system business process owner and CSV oversight.
• Critical thinker with the ability to navigate ambiguity, prioritize work, and maintain momentum without daily direction.

NOTE: All applicants must be authorized to work in the US and do not require sponsorship. Unfortunately, we are unable to provide sponsorship of any kind at this time.