Manager, Spa and Wellness, Temporary

Four Seasons; Houston (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Training programs

Hotel stays & discounts

Job summary

Four Seasons in Houston seeks a Manager of Spa & Wellness to oversee daily spa and fitness operations, ensuring luxury guest experiences. You will manage staff, facilities, and wellness programs aligned with our brand, while maintaining high standards of service.

Ideal candidates bring 2-4 years of spa management, hospitality education, and strong English communication. Leadership, sustainability focus, and spa software familiarity are preferred. Full-time, on-site with competitive benefits.

Qualifications

• 2-4 years of management experience in a luxury spa or wellness setting.
• Degree in hospitality management, wellness, or related field, or equivalent professional experience.
• Excellent communication and interpersonal skills with English proficiency.
• Familiarity with spa and fitness software systems.

Responsibilities

• Oversee all daily operations of the spa and fitness facilities to ensure a luxurious guest experience.
• Maintain cleanliness, functionality, and ambiance, coordinating with housekeeping and engineering.
• Implement health and safety regulations and emergency procedures.
• Develop and deliver staff training on trends, techniques, and service standards.
• Address guest feedback promptly and implement improvements to sustain high satisfaction.

Skills

Management experience

English proficiency

Team leadership

Sustainability

Spa software

Education

Hospitality/wellness degree

Tools

Spa software systems

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

About The Role

The Manager of Spa & Wellness is responsible for overseeing the daily operations of the Spa and Fitness Center, ensuring exceptional guest experiences and adherence to the highest standards of service. This role involves managing staff, maintaining facilities, and implementing wellness programs that align with the brand's commitment to luxury and well-being.

What You Will Do

• Oversee all aspects of daily operations of the spa and fitness facilities, ensuring a seamless and luxurious experience for guests.
• Maintain the cleanliness, functionality, and ambiance of all areas, coordinating with housekeeping and engineering teams as necessary.
• Implement and monitor compliance with health and safety regulations, including emergency response procedures.
• Develop and implement training programs to ensure staff are knowledgeable about the latest trends and techniques.
• Address guest feedback promptly and effectively, implementing improvements as needed to maintain high satisfaction levels.

What You Bring

• Passion for the health and wellness industry partnered with extensive knowledge of wellness trends, products, and equipment. Commitment to providing guests with a memorable and luxurious experience that combines industry leading service, equipment, products, and technology.
• Excellent communication and interpersonal skills, with proficiency in English; additional languages are an asset.
• Strong organizational and time-management abilities, capable of prioritizing tasks in a dynamic environment.
• Proven leadership skills, with experience in motivating and developing a diverse team.
• Understanding of sustainability within the spa and wellness industries and ability to improve upon existing sustainability practices.
• Innovative thinking and problem-solving capabilities, with a proactive approach to challenges.
• Familiarity with spa and fitness software systems, enhancing operational efficiency.
• 2-4 years of management experience in a luxury spa or wellness setting.
• A degree in hospitality management, wellness, or a related field, or equivalent professional experience.

What We Offer

• Competitive compensation and comprehensive benefits package.
• Opportunities for professional growth within a globally recognized luxury brand.
• Access to world-class training and development programs.
• A collaborative and supportive work environment that values innovation and excellence.
• Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.
• The opportunity to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.

Schedule & Hours

• This is a full-time position
• Open availability expected, with scheduled shifts including late nights, holidays and weekends

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal