Manager, Solutions Architecture Transformation

Stripe; Chicago (IL); Hybrid; USD 189,000 - 284,000; Full time

Benefits offered by this job

Equity

Company bonus or sales commissions/bon

401(k) plan

Medical, dental, and vision benefits

Wellness stipend

Job summary

Stripe is seeking a Manager of SA Transformation to set vision and operating model for a high-impact, globally scalable team. You will lead program managers and partner with AI and Demo Engineering, guiding strategic initiatives from signal through launch and long-term ownership.

You will work with SA leadership and cross-functional partners to ensure the portfolio delivers measurable user impact and efficiency gains across GTM, Product, and Engineering.

Qualifications

• 10+ years of experience in go-to-market program management, business operations, management consulting, or a related discipline.
• 3+ years of experience directly managing and developing high-performing teams in program management, strategy, operations, product, engineering, or a comparable discipline.
• Experience setting a team or portfolio strategy and translating broad organizational priorities into focused, measurable programs.
• End-to-end global delivery expertise in fast-paced, ambiguous environments with strong problem-solving.
• Excellent communication and stakeholder management skills, able to influence across levels from IC to C-Suite.

Responsibilities

• Set the strategy, priorities, and operating model for the SA Transformation team and translate direction into a focused portfolio of capabilities and programs.
• Manage and develop the team, providing coaching and building long-term capabilities.
• Create an inclusive, high-performing team environment grounded in accountability and user impact.
• Identify recurring friction in SA workflows and design tools and operating models that improve productivity and technical excellence across regions.
• Build interlocks with Product, GTM, and Engineering to ensure field insight informs strategy and enables global scale.
• Establish shared priorities and operating mechanisms across Transformation Programs, AI Engineering, and Demo Engineering.
• Use qualitative and quantitative evidence to identify opportunities, set portfolio priorities, and measure adoption and impact.

Skills

GTM program management

Business operations

Management consulting

Cross-functional leadership

AI/automation evaluation

Stakeholder management

Data analysis

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Solutions Architecture (SA) Transformation team makes focused global investments that turn SA strategy and innovation into scalable capabilities—elevating technical excellence and compounding impact for SAs, users, and Stripe. We partner with global SA leadership, GTM, Product, and Engineering to bring strategy to life, develop better ways for SAs to work, and scale promising innovation from the field. We combine field and user insight, disciplined experimentation, and emerging technology to build durable capabilities that raise the bar for the global SA organization.

The team combines transformation program leadership with close, matrixed partnerships across AI Engineering and Demo Engineering. This leader will directly manage the team’s program-management leader and bring these groups together around shared priorities, clear operating mechanisms, and measurable outcomes.

What you’ll do

As Manager of SA Transformation, you will set the vision, priorities, and operating model for a high-impact team responsible for turning strategy and innovation into durable, globally scalable capabilities. You will lead a group of program managers, and be second line leader to the leader for the AI Engineers, and Demo Engineers. You’ll coach the team through ambiguous, cross-functional work while staying close to the highest-leverage initiatives—from early signal and experimentation through launch, adoption, and long-term ownership. You will be a key strategic partner to SA leadership and leaders across GTM, Product, and Engineering, ensuring the transformation portfolio materially improves how SAs work and the outcomes they deliver for users.

Responsibilities

• Set the strategy, priorities, and operating model for the SA Transformation team, translating SA, GTM, and Product direction into a focused portfolio of capabilities, experiments, and programs
• Manage and develop the team, empowering them to lead day-to-day program execution while setting clear expectations, providing coaching, and building the organization’s long-term capabilities
• Create an inclusive, high-performing team environment grounded in accountability, strong judgment, and a shared commitment to user impact
• Identify recurring friction in SA workflows and design better tools, practices, and operating models that improve effectiveness and technical excellence across regions, segments, and motions
• Build strong interlocks with Product, Product Operations, Product Marketing, Field Marketing, Developer Relations, Enablement, and Operations so field insight informs strategy and promising ideas can earn global scale
• Establish shared priorities and operating mechanisms across Transformation Programs, AI Engineering, and Demo Engineering, partnering with technical leaders and SA innovators to build and scale tools, demos, and automated workflows that measurably improve SA productivity and user outcomes
• Use qualitative and quantitative evidence to identify organizational opportunities, expose tradeoffs, set portfolio priorities, and measure adoption and impact; establish clear ownership, governance, and support models so successful initiatives endure

Who you are

• 10+ years of experience in go-to-market program management, business operations, management consulting, or a related discipline
• 3+ years of experience directly managing and developing high-performing teams in program management, strategy, operations, product, engineering, or a comparable discipline, including experience managing through another people leader and maintaining accountability without taking over day-to-day execution
• Track record of building high-performing teams through clear expectations, coaching, thoughtful work allocation, and performance management
• Experience setting a team or portfolio strategy and translating broad organizational priorities into focused, measurable programs
• End-to-end global delivery expertise in fast-paced, ambiguous environments, with a strong ability to solve complex commercial, operational, and workflow challenges
• Excellent communication and stakeholder management skills, adept at analyzing data, influencing across levels (IC to C-Suite), and aligning cross-functional teams around common objectives
• Experience identifying, evaluating, and scaling AI or automation opportunities that produce measurable workflow or productivity improvements beyond basic prompt engineering

Preferred Qualifications

• Leadership experience in Solutions Architecture, Solutions Engineering, or a technical GTM transformation function
• Domain expertise in fintech, financial services, payments, or regulated technology environments
• Track record of scaling global GTM functions across AMER, EMEA, and APAC during periods of rapid growth
• Experience taking ideas from field signal through experimentation, launch, adoption, and a durable long-term operating model

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on‑sites, meet‑ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $189,400 - $284,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include:

• equity
• company bonus or sales commissions/bonuses
• 401(k) plan
• medical, dental, and vision benefits
• wellness stipints

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.