Manager - Solutions

FedEx; Los Angeles (CA); Hybrid; USD 108,000 - 185,000; Full time

Job summary

FedEx seeks a senior operations leader to guide a team supporting the sales force and corporate initiatives. You will drive strategic planning, analyses, and enablement education, delivering customer solutions using FedEx products.

In this hybrid role, you will partner with Sales, Compensation and Technology to align priorities, own the compensation visibility roadmap, translate feedback into requirements, and guide launches across locations.

Qualifications

• Bachelor's Degree/equivalent.
• Five (5) years' professional business experience in project management, sales, education, communications, or quantitative analysis.
• Related advanced degree may offset the related experience requirements.
• Proven leadership experience with strong communication and collaboration skills.

Responsibilities

• Participate in strategic planning, analysis, process/project management development, and sales enablement education.
• Creates and implements customer solutions and/or corporate initiatives using the complete family of company products and technologies available.
• Develop professionals while creating an effective organization in support of company goals.
• Lead the compensation visibility team, setting priorities, coaching staff, and managing daily execution.
• Own the sales compensation visibility product roadmap and translate findings into prioritized requirements.

Skills

Leadership

Analytical skills

Process/Project management

Communication

Education

Bachelor's Degree/equivalent

Job description

Summary

This position manages and leads a team of professionals in support of the sales force and corporate initiatives.

Essential Functions

• Participate in strategic planning, analysis, process/project management development, and sales enablement education.
• Creates and implements customer solutions and/or corporate initiatives using the complete family of company products and technologies available.
• Develop professionals while creating an effective organization in support of company goals.
• Perform other duties as assigned.

Additional Details

Lead the compensation visibility team, setting priorities, coaching staff, and managing daily execution. Partner with Sales, Compensation, and Technology to resolve issues and deliver accurate, timely, and user-friendly compensation insights.

Own the sales compensation visibility product roadmap. Gather feedback from sales executives and users, research business needs, and translate findings into prioritized requirements and actionable delivery plans.

• Experience managing a team, including coaching, assigning work, balancing capacity, and holding team members accountable for delivery.
• Experience owning a business product or reporting platform roadmap, translating user feedback into requirements, and prioritizing enhancements against business needs.
• Demonstrated ability to work directly with sales executives, clarify requests, communicate tradeoffs, and manage expectations on priorities and delivery timelines.
• Working knowledge of sales incentive compensation, including how plan rules, performance measures, and earnings calculations affect reporting and the seller experience.
• Strong analytical and research skills, with experience investigating business questions, validating data, identifying root causes, and explaining findings clearly.
• Experience planning and executing cross-functional initiatives, including defining milestones, managing dependencies, coordinating testing, and supporting launches.
• Global experience is a plus.
• Experience managing daily operations for a business tool or reporting service, including triaging user questions, resolving issues, and balancing support needs with planned improvements.

Minimum Education

Bachelor's Degree/equivalent.

Minimum Experience

Five (5) years' professional business experience in project management, sales, education, communications, or quantitative analysis. A related advanced degree may offset the related experience requirements.

Knowledge, Skills, and Abilities

• Proven leadership experience. Strong human relations, negotiating, and communication skills, both written and verbal.
• Excellent analytical and process/project management skills.
• Ability to innovate and produce high-quality results on a consistent basis.

Domicile

The preferred location for this hybrid position is Memphis, TN. However, we will consider candidates based elsewhere within the United States (excluding Alaska, Hawaii, and U.S. territories). Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week.

Pay Range

USA: $9,208.38/mo - $20,872.33/mo, CO: $9,208.38/mo - $20,002.65/mo, CA: $9,719.96/mo - $16,575.08/mo, NJ: $9,719.96/mo - $15,551.93/mo, ME, OH & VT: $9,719.96/mo - $17,393.61/mo, MN: $9,719.96/mo - $19,132.97/mo, IL & NV: $9,719.96/mo - $20,002.65/mo, MD, NY, VA & WA: $9,719.96/mo - $20,872.33/mo, MA: $10,231.53/mo - $20,872.33/mo, RI: $11,254.69/mo - $19,132.97/mo, CT: $11,254.69/mo - $20,002.65/mo, DC & HI: $11,766.26/mo - $20,002.65/mo, NYC: $11,766.26/mo - $20,872.33/mo

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Equal Opportunity Employer

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable Accommodations

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Additional Details: Posting closes on: 10/23/2026 at 4:00 PM CST / 5:00 PM EST.