Manager, Software Engineering

BigCommerce Pty.; United States; Remote; USD 164,800 - 247,200; Full time

Job summary

BigCommerce Pty. is seeking a Manager of Software Engineering to lead and develop a high-performing software engineering team focused on innovative eCommerce solutions.

The successful candidate will drive the technical roadmap, build a positive team culture, and foster continuous improvement while guiding engineers to achieve their best work. This role requires a strong technical background and effective people management skills.

Qualifications

• 5+ years experience in building systems with various programming languages.
• 2+ years managing engineering teams.
• Experience with relational database systems and external services integrations.

Responsibilities

• Build, lead and hire a high-caliber team of software engineers.
• Drive the technical roadmap and direction.
• Foster an environment of continuous improvement.

Skills

PHP

Go

Python

Typescript

Angular

Ruby

gRPC

RabbitMQ

Agile methodologies

SaaS platforms

Education

BS degree in Computer Science or related technical field

Tools

Google Cloud Platform

MySQL

Linux

Job description

Manager, Software EngineeringSkip to main contentWe use data collected by cookies and JavaScript libraries, which are necessary for website functioning, to improve user’s browsing experience, analyze site traffic, deliver personalized advertisements, and increase the overall performance of our site.# CareersManager, Software Engineering page is loaded## Manager, Software EngineeringApplyremote type: Remotelocations: United States - Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR102675# **Welcome to the Agentic Commerce Era**## At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.As a Commerce brand, Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort. Feedonomics has earned a strong reputation for a full-service model and powerful technology—all rooted in a commitment to excellence.This role is for a person who thrives at building and operating a high performing software engineering team and is passionate about empowering engineers to achieve the best work of their careers. Well respected by technical and non-technical individuals, this person is an influential leader, coach, manager, and engineer. This leader will need to balance: driving our aggressive product roadmap, improving the performance and stability of our system, introducing engineering best practices into the organization, and leading/mentoring other engineers.## **What You'll Do:**Work closely with our engineering leaders to:* Build an open, positive and energized culture* Build, lead and hire a high-caliber team of software engineers* Drive our technical roadmap and direction of our stack* Lead and inspire your team and other engineers to build the best ecommerce products on the planet* Encourage innovation and foster an environment of continuous improvement* Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability and securityManagement responsibilities:* Be both a highly technical hands-on coder and an effective people manager* Hold your own in technical discussion, be a subject matter expert and have strategic influence* Collaborate with product managers, engineers and stakeholders in all corporate offices to promote communication and coordination* Establish team objectives in alignment with business goals* Organize and facilitate regular 1:1’s with your team for coaching and mentoring* Execution of performance improvement plans for under-performers* Continued enforcement of best practices to improve engineering quality and efficiency* Establish a sense of urgency and direction; set expectations* Create and participate in an on-call rotation for incident management## Who You Are:* 5+ years experience in building systems in PHP, Go, Python, Typescript, Angular, Ruby, etc.* Think iteratively by breaking down problems into smaller, deliverable / deployable pieces.* Quality is the top priority.* Knowledge of gRPC, RabbitMQ, and familiarity with caching solutions* 2+ years managing engineering teams, including demonstrated track record of growing senior talent and building team structure from the ground up* Experience with Google Cloud Platform or Cloud Computing desirable* Experience with relational database systems and external services integrations* Experience with backend and frontend (UI) development* Experience with Agile/Scrum methodologies and leading sprint ceremonies.* Experience with SaaS platforms or Cloud Computing highly desirable* Solid UNIX / LAMP knowledge (ideally 2+ years working experience with PHP, MySQL, and Linux)* Prior experience at a commerce software company is a plus* Have an excellent ability to communicate and to coordinate* Will speak up when something just doesn’t feel right with productive feedback* Have excellent problem solving, critical thinking and debugging skills* Has strong bias to action and the drive to make a difference* BS degree required or higher degree in Computer Science or related technical field#LI-LH1#LI-REMOTE**(Pay Transparency Range: $164,800 - $247,200)**# **Compensation Transparency**The national base salary range for this role is posted above in this job post.Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.# **Inclusion and Belonging**## At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/# **Protect Yourself Against Hiring Scams: Our Corporate Disclaimer**# Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never:* require payment of recruitment fees from candidates;* request personally identifiable information through unsanctioned websites or applications;* attempt to solicit money from you as part of the hiring process or as part of an employment offer;* solicit money to complete visa requirements as part of a job offer.If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.