Manager, Social GTM

sharkninjaoperatingllc; Ciudad de México; On-site; MXN 420,000 - 720,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Product discounts

Job summary

SharkNinja in Mexico City is looking for a Social Media & Community Manager who can own the voice of our online communities from day one. You’ll turn conversations into loyalty by crafting native, scroll-stopping content and building genuine relationships with creators and fans.

You’ll produce short-form videos, manage posts across platforms, and apply insights to content strategy. Fluency in Spanish and English, plus fast, creative thinking, are essential.

Qualifications

• A real passion for social media and digital culture.
• Proven ability to create compelling short‑form video independently.
• Strong written voice with adaptable tone across platforms.

Responsibilities

• Own day-to-day community management across social platforms, forums, and online groups.
• Build genuine relationships with community members and creators.
• Spot UGC opportunities and surface member stories for amplification.
• Track engagement and sentiment and feed insights back into content strategy.
• Concept, shoot, edit, and publish social‑first video end to end.

Skills

Social media

Video creation

Written voice

Spanish fluency

English fluency

Analytics tools

Collaboration

Fast thinker

Tools

CapCut

Premiere

Job description

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

About The Role

You’re not just managing comments - you’re building culture. As our Social Media & Community Manager, you’ll be the everyday voice of SharkNinja’s online communities and a hands‑on creator who can take an idea from concept to published video, solo. You’ll live where community, content, and culture meet - turning conversations into loyalty and trends into scroll‑stopping content. It moves fast, the ownership is real, and your work goes live to a global audience from day one.

What You’ll Do

Community & Engagement

• Own day-to-day community management across social platforms, forums, and online groups - monitoring, responding, and representing the brand with speed and authenticity.
• Build genuine relationships with community members, brand advocates, and creators to turn followers into a loyal, organic advocacy engine.
• Spot UGC opportunities and surface the member stories, testimonials, and moments worth amplifying.
• Track engagement, sentiment, and growth - then feed the insight straight back into content and strategy.

Content Creation

• Concept, shoot, edit, and publish social‑first video - from idea to live post, end to end.
• Create content built to stop the scroll: native to platform, culturally relevant, and engineered for engagement.
• Develop posts, polls, competitions, and activations that spark real interaction - not just impressions.
• Stay ahead of trends and bring fresh formats, sounds, and ideas to the table before they peak.

What You Bring

Must‑haves

• A real passion for social media and digital culture.
• Proven ability to create compelling short‑form video independently - bring your work, we want to see it.
• A strong written voice and the instinct to flex tone across platforms and audiences.
• Fluent in Spanish and English, with a sharp read on Spanish social media culture, creators, and how audiences behave.
• Comfortable with social media management and analytics tools.
• You move fast, think creatively, and never wait to be told what’s trending.
• Collaborative across teams, but fully capable of owning a deliverable end to end.

Bonus points

• A portfolio, channel, or following you’ve grown yourself.
• Hands‑on editing in CapCut , Premiere, or similar - plus an eye for design.
• Experience with paid social, creator partnerships, or community platforms (Discord, Reddit).

What Success Looks Like

Become the recognisable voice of our communities, with measurably faster response times and stronger sentiment.

Shipped a steady drumbeat of original video - including at least one piece that genuinely broke out.

Built a repeatable trend‑to‑content workflow the wider team can run with after you.

Why SharkNinja

Real ownership from week one - your content goes live to a global audience, not a test account.

A fast, builder culture where good ideas win regardless of who they come from.

Mentorship from an experienced social and content team invested in launching your career.

A front-row seat at one of the world’s fastest‑growing consumer brands.

SharkNinja is an equal‑opportunity employer. We celebrate diversity and are committed to building an inclusive environment for everyone - we’d love to hear from you even if you don’t tick every box.

Our Culture

At SharkNinja, we don’t just raise the bar - we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower