Manager: Ski Patrol

Vail Resorts; Champion (PA); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Free ski passes

Employee discounts

Annual bonus

Health benefits after hours

Training and development

Referral program

Job summary

Vail Resorts in Pennsylvania seeks a Ski Patrol Manager to oversee Seven Springs, Hidden Valley, and Laurel Mountain operations. You’ll lead guest and employee safety, EMS response, incident management, risk mitigation, staffing, and training while fostering accountability and continuous improvement.

The role reports to Mountain Operations and partners with external agencies to maintain high standards of safety and service for our guests.

Qualifications

• 8+ years of Patrol experience.
• 3-4 years of Patrol supervisory experience.
• Current OEC, EMT, AEMT, Paramedic, or equivalent emergency medical certification.
• Advanced to Expert skiing ability.
• Strong knowledge of ski area operations and mountain safety practices.
• Strong communication, organizational, and decision making skills.
• Valid Driver’s License.
• Microsoft Office and Teams proficiency.
• Must be able to speak, read, and write fluently in English.
• High School diploma or equivalent.

Responsibilities

• Lead Ski Patrol operations across Seven Springs, Hidden Valley (PA), and Laurel Mountain.
• Recruit, hire, train, develop, and evaluate patrol leadership and front line team members.
• Oversee staffing plans, daily operations, EMS response, lift evacuation readiness, incident management.
• Ensure compliance with policies, NP standards, regulations, medical protocols, and risk management.
• Lead patrol training, certification tracking, and emergency preparedness programs.
• Coordinate safe and effective resort operations with Mountain Operations Leadership.
• Monitor safety performance, investigate incidents, and drive continuous improvement.
• Develop and manage department budgets, inventories, and assets.
• Build relationships with local emergency responders and external partners.
• Contribute to strategic planning and operational excellence as part of leadership team.
• Align with enterprise standards through Patrol Center of Excellence.

Skills

Patrol leadership

Emergency response

Safety leadership

Communication

Decision making

English fluency

Education

High School diploma or equivalent

EMT or higher medical certification

National Ski Patrol or equivalent certification (preferred)

Tools

Microsoft Office

Teams proficiency

Job description

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Job Summary:
At Vail Resorts, our mission is to create an Experience of a Lifetime for our employees so they can, in turn, create an Experience of a Lifetime for our guests. The Ski Patrol Manager is responsible for leader all Ski Patrol operations across the Seven Springs Resort Complex, including Seven Springs, Hidden Valley (PA), and Laurel Mountain. This role provides strategic operational leadership for guest and employee safety, emergency medical response, incident management, risk mitigation, training, staffing, compliance, and patrol culture.

The Ski Patrol Manager leads patrol teams to ensure safe, professional, and guest- focused operations while fostering a culture of accountability, continuous improvement, and leadership development. This position works closely with Mountain Operations leaders, resort operations teams, risk management, Environmental Health & Safety, and external emergency response agencies to maintain the highest standards of safety and operational excellence.
Success in this role is measured through strong safety performance, employee engagement, regulatory compliance, operational readiness, leadership development, and exceptional guest service.

Job Specifications:

Starting Wage: $62,000.00 - $75,000.00 + Annual bonus

Employment Type: Year Round

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: No

Job Responsibilities:

• Lead Ski Patrol operations across Seven Springs, Hidden Valley (PA), and Laurel Mountain, ensuring safe, efficient, and guest focused operations.
• Recruit, hire, train, develop, and evaluate patrol leadership and front line team members while fostering a culture of safety, accountability, professionalism, and teamwork.
• Oversee staffing plans, daily operations, emergency medical response, lift evacuation readiness, incident management, and overall operational preparedness.
• Ensure compliance with company policies, National Ski Patrol standards, applicable regulations, medical protocols, and risk management practices.
• Lead patrol training, certification tracking, leadership development, and emergency preparedness programs to maintain a highly skilled and operationally ready workforce.
• Partner with Mountain Operations Leadership to coordinate safe and effective resort operations, support special events, and drive cross resort collaboration.
• Monitor safety performance, investigate incidents, identify trends, and implement continuous improvement initiatives that are aligned with the patrol center of excellence to enhance guest and employee safety.
• Develop and manage departmental operation and capital budgets, equipment inventories, vehicle and rescue assets, and other patrol resources.
• Build and maintain effective relationships with local emergency responders, healthcare providers, law enforcement agencies, and other external partners.
• Serve as a member of the Mountain Operations Leadership team, contributing to strategic planning, organizational initiatives, and operational excellence across the resort complex.
• Work in line with the Patrol Center of Excellence to support and align with enterprise standards and practices.
• Perform other duties as assigned.

Job Requirements:

• 8+ years of Patrol experience.
• 3-4 years of Patrol supervisory experience.
• Current OEC, EMT, AEMT, Paramedic, or equivalent emergency medical certification.
• Advanced to Expert skiing ability.
• Strong knowledge of ski area operations and mountain safety practices.
• Strong communication, organizational, and decision making skills.
• Valid Driver’s License.
• Microsoft Office and Teams proficiency.
• Must be able to speak, read, and write fluently in English.
• High School diploma or equivalent

Preferred:

• EMT or higher medical certification
• National Ski Patrol senior, alpine, or equivalent certification.
• Experience managing multiple locations or large operational teams.
• Experience managing budgets and labor resources.
• Experience with emergency management planning and incident command.
• Associate or bachelor's degree in emergency management, risk management, public safety, business, recreation management or related fields.
• Previous VR Software experience, Gensuite, Coupa, Workday, etc

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID515227
Reference Date:07/02/2026
Job Code Function:Ski Patrol

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