Manager, Shared Services

Wabtec; Town of Florida (NY); On-site; USD 91,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Annual bonus (eligible)

Job summary

Wabtec is seeking a Senior Shared Services Manager to lead a multidisciplinary team of software and test engineers in developing tools, simulators, automation frameworks and AI-driven solutions within TP&A. You will drive validation, enhance software efficiency, and oversee multiple critical projects to meet schedule, budget, and quality goals.

You will mentor team members, foster collaboration, and champion continuous improvement across the organization, aligning with Wabtec’s vision and values.

Qualifications

• Bachelor's degree in Software Engineering, Computer Science, Electrical Engineering, Information Technology or related field.
• 5-7 years of professional software development, software validation, and automation tools experience.
• 5+ years leading software and/or test engineering teams with strategic planning and execution.
• Proven experience designing, implementing, and integrating AI-based solutions.
• Background with embedded systems and related technologies.
• Strong influence, decision-making and consensus-building abilities.

Responsibilities

• Provide leadership for assigned products and manage a team to ensure delivery.
• Develop near- and long-term strategies to improve delivery cycles, quality, and efficiency.
• Define and implement AI-driven strategies to boost productivity and quality across TP&A products.
• Demonstrate engineering leadership with modern methodologies, tools, and best practices.
• Communicate complex topics clearly to customers and executives; contribute to strategy.
• Evaluate tools and approaches to ensure teams have necessary capabilities.
• Lead talent activities including resource planning, hiring, and coaching.
• Track progress with metrics like burndown, coverage, and performance indicators.
• Partner with product management and commercial teams to drive efficiency.
• Challenge processes and maintain high standards for quality and customer satisfaction.
• Represent the engineering team in cross-functional updates and leadership forums.

Skills

Leadership

AI strategy

Program management

Cross-functional collaboration

Communication

Software development

Automation tools

Embedded systems

Education

Bachelor's degree in Software Engineering, Computer Science, Electrical Engineering, Information Technology

Job description

Job Summary:

The Senior Shared Services Manager is responsible for leading a multidisciplinary team of software engineers and test engineers in the development, enhancement, and maintenance of software tools, software simulators, automation frameworks and architectures, AI-driven solutions, and workflow tools that drive validation and software efficiency and quality initiatives within TP&A. This role oversees the successful execution of multiple business‑critical projects simultaneously, ensuring delivery on time, within budget, and with exceptional quality.

The Senior Shared Services Manager will also provide mentorship and coaching to team members, fostering technical growth, collaboration, and continuous improvement across the organization.

Essential Job Functions/Responsibilities:

• Provide leadership for assigned products, managing a team to ensure successful delivery.
• Develop and execute both near‑term and long‑term strategies focused on improving delivery cycles, product quality, and operational efficiency, including process optimization and automation initiatives.
• Define and implement AI‑driven strategies to enhance productivity, efficiency, and quality across TP&A products.
• Demonstrate deep expertise in engineering methodologies, tools, and best practices that support reliable and scalable product delivery.
• Communicate complex technical concepts effectively and contribute to product and project strategy through strong project management capabilities.
• Evaluate tools, technologies, and solution approaches to ensure teams have the capabilities needed to deliver projects on schedule.
• Lead talent activities including resource planning, hiring, performance evaluations, and ongoing coaching to drive exceptional team performance.
• Track, measure, and communicate progress toward quality and delivery goals using clear metrics such as project burndown, coverage, performance indicators, and overall effectiveness.
• Partner with product management and commercial teams to identify and implement efficiency‑driven strategies that support business goals.
• Challenge existing processes and drive continuous improvement while maintaining high standards for quality and customer satisfaction.
• Represent the engineering team in cross‑functional forums and leadership updates, providing insights and progress reporting.
• Foster a team culture that reflects and strengthens Wabtec's Vision, Mission, Values, and Behavior

Qualifications:

• Bachelor's degree in Software Engineering, Computer Science, Electrical Engineering, Information Technology, or a related field.
• 5-7 years of professional experience in software development, software validation principles, and automation tools.
• Minimum 5 years of experience leading software and/or test engineering teams, including responsibility for strategic planning and execution.
• Demonstrated experience designing, implementing, and integrating AI‑based solutions.
• Background working with embedded systems and related technologies.
• Proven track record of driving technical improvements, efficiency gains, and impactful engineering contributions.
• Strong ability to influence teams, guide technical decision‑making, and build consensus.
• Excellent communication skills, including the ability to present complex topics clearly to customers and executive‑level stakeholders.
• Deep expertise in modern engineering methodologies, processes, and toolsets.

Salary and Benefits:

Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible.

What could you accomplish in a place that puts People First?

At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solut